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Index › Products › Keap · October 2026 Edition
Thryv · 4 categories · Ranked

Keap

34Judge labels
1First choices
19Negative labels
12 / 14Models named it
4Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
0% in Marketing automation for small business buyers
Rank 9 of 66 in the mid-market standing
0 of 14 models made it the first choice on the direct prompt; 0% of its 2 labels there were negative.
By buyer segmentRead the same way at every buyer size.
In email marketing · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Keap for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Email marketing platformsMarketing2%9 of 660%2under 10 labels · led by HubSpot Marketing Hub at 35%newNew since September 2026: not ranked then, 2% now.
Marketing automation and campaign managementMarketing0%59 of 5975%4under 10 labels · led by HubSpot Marketing Hub at 63%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
CRMRevenue operations0%41 of 6450%2under 10 labels · led by HubSpot CRM at 59%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Lead routing and managementSales0%77 of 1110%1under 10 labels · led by LeadAngel at 26%goneNot named this edition; 0% in September 2026.

Movement

Since September 2026, Keap held within the floor in all four categories: no change cleared 11 points.

Best category · Email marketing · by segment

Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 42 → 31 of 42
Mid-marketnewNew since September 2026: not ranked then, 2% now.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 9 of 65, unchanged
EnterprisegoneNot named this edition; 0% in September 2026.
0%from 0% in September 2026
Inside the floor by 11 pointsNot ranked

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Email marketing0%2%newNew since September 2026: not ranked then, 2% now.New this editionRank 9 of 66, unchanged
Marketing automation0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 43 → 59 of 59
CRM0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 70 → 41 of 64
Lead routing0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 26 → 77 of 111

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Keap across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00022
Perplexity Sonar00000
Grok 4.1 Fast00000
Mistral Small00101
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash10102
Kimi K200011
GLM 4.7 FlashX01001
MiniMax M2.500011
GPT-6 Luna00000
Muse Glimmer 30B00101

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct2 labelsNone
Paraphrase1 labelNone
Comparative6 labelsNone
Budget-constrained1 labelNone
Scale-constrained5 labels1
Negative19 labels1not counted in share
First choiceAlternativeMentionNegative34 labels in all, every segment counted; 1 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Category A: The "Growth" Platform (Most Likely Fit) ... Drip, Keap.” Qwen 3.7 Flash · Email marketing · scale prompt · first choice
“Service business needing automation | Keap, Insightly” GLM 4.7 FlashX · CRM · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“user reviews consistently complain about a clunky interface... customers frequently complain about difficult cancellation policies” Gemini 3.5 Flash · Marketing automation · negative prompt · hard negative
“be very wary of platforms that lock you into high monthly costs for basic features (like Keap)” MiniMax M2.5 · Marketing automation · negative prompt · hard negative
“Keap/Infusionsoft — functionality frustrations” Kimi K2 · Marketing automation · negative prompt · hard negative
“Be cautious of extreme complexity and rigid lock-ins.” Gemini 3.5 Flash · CRM · negative prompt · soft negative

Named alongside

The products named in the same answers as Keap, over the 34 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Keap was named but was not.
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ProductSame answerTook the first choice insteadHead to head
HubSpot Marketing Hub22 of 342Not among the top eight
ActiveCampaign20 of 346Not among the top eight
Mailchimp12 of 342Not among the top eight
Brevo11 of 343Not among the top eight
Adobe Marketo Engage11 of 341Not among the top eight
Klaviyo10 of 340Not among the top eight
Pipedrive9 of 342Not among the top eight
Zoho CRM9 of 341Not among the top eight
Salesforce Marketing Cloud Account Engagement8 of 340Not among the top eight
Salesforce Marketing Cloud7 of 340Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Keap. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 28 of the 34 answers that named Keap and are not a share of its labels.

Domains cited

capterra.com11
g2.com11
blog.hubspot.com9
dreamgrow.com6
forbes.com6
improvado.io6
pipeline.zoominfo.com6
resources.rework.com6
ventureharbour.com6
emailtooltester.com5

Seventy-two of the seventy-two domain citations in answers naming Keap came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

keap.com is not in Google's top ten for any of the category's searches. In the answers, Keap takes 2% of first choices and HubSpot Marketing Hub takes 35%.
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In search

Google, US estimates
Position for “email marketing platform”
–
not in the top ten
Position for “best email marketing platform”
–
not in the top ten
Searches for its name, Google
6,600 a month (“keap”)
AI search demand for its name, est.
145 a month
Organic visits to its site
about 30,629 a month
Searches its site ranks for
4,577 · 235 in the top three
Sites linking to it
10,955
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
5 ads · 5 text · 0 shown in the last 30 days

First shown April 2024, as Infusion Software, Inc., verified. 9 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
2%
rank 9 of 66 in email marketing
Segment leader
35%
HubSpot Marketing Hub
First choices
1 across its categories
Named in
34 answers
Its own site cited
in 28 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on keap.com
3,289
subdomains included
Content
862
counted in the table below
Documentation
2
Product · Integration
25 · 9
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog27702024-08-22
Podcast or video17402024-08-01
Conference or event14702017-04-12
Report or ebook6502017-04-12
Webinar or virtual event5702024-08-15
Case study4702019-01-29
Template or tool3402021-09-21
Comparison3202022-08-09
Glossary or explainer25undated
News or press402022-08-30

Most recent

How it is countedHide how it is counted

Every page keap.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Keap

What the judge wrote, as written, with how often. The vendor table decides that these count as Keap; a claim can dispute any of them.
Keap (formerly Infusionsoft) 4

Follow Keap

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Thryv, Inc. is the company behind Keap.
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On record

Wikidata
Website
thryv.com
Headquarters
Dallas, Texas, United States
Founded
2013
Ownership
Public, THRY on Nasdaq
Also from Thryv
Thryv

Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase

In its own words

Stated by the vendor, not checked
Positioning
the leading small business CRM and automation platform built exclusively to help small businesses save time and grow without the chaos.
For
small businesses
Price stated
Starting at $299/mo (Billed at $2,988/year) (Billed monthly) keap.com/pricing
Starting price
$299/mo keap.com/pricing
Free plan or trial
No credit card is required for your free trial. The free trial has most, but not all of the features in the paid edition. keap.com/pricing
Integrations claimed
5000 keap.com
Customers named
WBTradingWholistic Health BossTravel DivasLifeonaireThe Automation AgencyJenna KutcherLamar TylerDonald Miller
Not stated on the pages read
Certifications, hosting

What Keap's own pages state, read September 28, 2026: keap.com, keap.com/pricing, keap.com/solutions/quotes, keap.com/customer-stories, keap.com/partners. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Keap's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Keap, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Keap by email, built from the raw record of the edition. It shows:

  • where Keap is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Keap, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at keap.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.