AI Indexes
GTM AI Index
Index › Products › Customer.io Journeys · October 2026 Edition
1 category · Named, not ranked

Customer.io Journeys

2Judge labels
1First choices
1Negative labels
2 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
1 label, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Customer.io Journeys was named 1 time in Mobile & push, where OneSignal led with 45%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In mobile & push · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Customer.io Journeys for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Mobile marketing and pushMarketing2%13 of 800%1under 10 labels · led by OneSignal at 45%newNew since September 2026: not ranked then, 2% now.

Movement

This is the first edition on this tier, so no move can be computed for Customer.io Journeys yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Customer.io Journeys across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.1 Fast00000
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna10001
Muse Glimmer 30B00000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct1 label1
Paraphrase0 labelsNone
Comparative0 labelsNone
Budget-constrained0 labelsNone
Scale-constrained0 labelsNone
Negative1 labelNone
First choiceAlternativeMentionNegative2 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“For a typical mid-market B2B SaaS company, I'd start with Customer.io Journeys.” GPT-6 Luna · Mobile & push · direct prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Customer.io Journeys, over the 2 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Customer.io Journeys was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Braze2 of 20Not among the top eight
ActiveCampaign1 of 20Not among the top eight
Adobe Marketo Engage1 of 20Not among the top eight
Brevo1 of 20Not among the top eight
Drip1 of 20Not among the top eight
FlowHunt1 of 20Not among the top eight
GetResponse1 of 20Not among the top eight
HubSpot Marketing Hub1 of 20Not among the top eight
Iterable1 of 20Not among the top eight
Klaviyo1 of 20Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Customer.io Journeys. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 2 of the 2 answers that named Customer.io Journeys and are not a share of its labels.

Domains cited

beltcreative.com1
braze.com1
cdp.com1
cited.so1
clientify.com1
coffee-dunn.com1
customer.ioYour site1
digitalapplied.com1
docs.fcc.gov1
elevatiq.com1

Nine of the ten domain citations in answers naming Customer.io Journeys came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

customer.io is not in Google's top ten for any of the category's searches. In the answers, Customer.io Journeys takes 2% of first choices and OneSignal takes 45%.
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In search

Google, US estimates
Position for “best mobile push notification and sms marketing platform”
–
not in the top ten
Organic visits to its site
about 15,750 a month
Searches its site ranks for
3,611 · 277 in the top three
Sites linking to it
7,198
Paid Google search
2 searches its ads show for, about 297 clicks and $6,920 a month (estimate)
Ads on GoogleDetailLess
120+ ads · 72 image, 40 text, 8 video · 112 shown in the last 30 days

First shown November 2023, as Peaberry Software Inc., verified. Ads started 2025-10 to 2026-09: 93 in the year, 27 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
2%
rank 13 of 80 in mobile & push
Segment leader
45%
OneSignal
First choices
1 across its categories
Named in
2 answers
Its own site cited
in 2 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on customer.io
1,870
subdomains included
Content
505
counted in the table below
Documentation
1,234
Product · Integration
53 · 0
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Glossary or explainer32652026-09-15Marketing automation, CDP
Conference or event106142026-10-08
Case study4142026-09-01
Comparison1452026-09-25CDP
Template or tool11undated
Blog3undated
Report or ebook302021-02-10
Webinar or virtual event102015-11-12

Most recent

Events in person

Last twelve months

As the event pages on customer.io state them, read September 28, 2026.

How it is countedHide how it is counted

Every page customer.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow Customer.io Journeys

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Customer.io Journeys's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Customer.io Journeys, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Customer.io Journeys by email, built from the raw record of the edition. It shows:

  • where Customer.io Journeys is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Customer.io Journeys, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at customer.io is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.