Small business▲+2Since September 2026: 4% → 6%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
6%from 4% in September 2026
Inside the floor by 9 pointsRank 7 → 5 of 68
5 categories · RankedClose
72Judge labels
4First choices
7Negative labels
14 / 14Models named it
5Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
5% in Dialers for small business buyers
Rank 24 of 75 in the mid-market standing
0 of 14 models made it the first choice on the direct prompt; 12% of its 8 labels there were negative.
By buyer segmentRead the same way at every buyer size.
Small business6 of 70
5%19 labels
accepted challenger
Mid-market24 of 75
0%8 labels
under the label threshold
Enterprise64 of 71
0%2 labels
under the label threshold
In dialers · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Close for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Sales dialers and calling | Sales | 0% | 24 of 75 | 12% | 8 | under 10 labels · led by CloudTalk at 22% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| CRM | Revenue operations | 0% | 58 of 64 | 50% | 4 | under 10 labels · led by HubSpot CRM at 59% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Sales engagement platforms | Sales | 0% | 22 of 66 | 0% | 2 | under 10 labels · led by Apollo.io at 35% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Customer success platforms | Customer | 0% | 20 of 49 | 0% | 1 | under 10 labels · led by ChurnZero at 42% | newNew since September 2026: not ranked then, 0% now. |
| Lead routing and management | Sales | 0% | 33 of 111 | 0% | 1 | under 10 labels · led by LeadAngel at 26% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Close held within the floor in all five categories: no change cleared 11 points.
Best category · Dialers · by segment
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 20 → 24 of 72
EnterprisenewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 60 of 67, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Dialers | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 20 → 24 of 75 |
| CRM | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 15 → 58 of 64 |
| Sales engagement | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 14 → 22 of 66 |
| Customer success | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 20 of 49, unchanged |
| Lead routing | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 56 → 33 of 111 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Close across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Close across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 2 | 0 | 0 | 2 |
| Perplexity Sonar | 0 | 1 | 1 | 0 | 2 |
| Grok 4.20 | 0 | 2 | 1 | 1 | 4 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 2 | 0 | 1 | 3 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 1 | 0 | 1 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct21 labels2
Paraphrase11 labels1
Comparative17 labels1not counted in share
Budget-constrained9 labels1
Scale-constrained3 labelsNone
Negative11 labelsNone
First choiceAlternativeMentionNegative72 labels in all, every segment counted; 4 of the 5 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Noted by G2 as a standout auto dialer platform, suggesting strong outbound workflow integration.” Perplexity Sonar · Dialers · comparative prompt · alternative
“Simple sequencing + CRM on a low monthly floor: SmartReach/Close starting ~$29–$45/user/mo.” Muse Glimmer 30B · Sales engagement · budget prompt · alternative
“Look for native dialers (e.g., dialing directly inside Close, HubSpot, or Salesforce)” Gemini 3.5 Flash · Dialers · negative prompt · alternative
“Built-in CRM + power dialer... Teams wanting dialer + CRM without extra tools.” Grok 4.20 · Dialers · direct prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Trustpilot labels it "one of the worst."” Grok 4.20 · CRM · negative prompt · hard negative
“If you are not actively dialing hundreds of calls a day, Close is often viewed as less intuitive and more rigid than its competitors.” Qwen 3.7 Flash · CRM · negative prompt · soft negative
“Close is highly rated for CRM\u2011driven dialing but its mobile app is limited; WhatsApp integration is absent.” GLM 4.7 FlashX · Dialers · negative prompt · soft negative
Named alongside
The products named in the same answers as Close, over the 72 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Close was named but was not.ShowHide
Named alongside
The products named in the same answers as Close, over the 72 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Close was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Close. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 68 of the 72 answers that named Close and are not a share of its labels.
Domains cited
blog.hubspot.com26
cloudtalk.io24
guideflow.com24
close.comYour site22
g2.com22
justcall.io22
aloware.com20
pipeline.zoominfo.com20
learn.g2.com19
prospeo.io18
195 of the 217 domain citations in answers naming Close came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
close.com ranks 9 on Google for the category's searches. In the answers, Close takes 0% of first choices and CloudTalk takes 22%.ShowHide
Search and answers
close.com ranks 9 on Google for the category's searches. In the answers, Close takes 0% of first choices and CloudTalk takes 22%.
ShowHideIn search
Google, US estimatesPosition for “sales dialer”
9
Position for “best sales dialer”
–
not in the top ten
- Searches for its name, Google
- 368,000 a month (“close”)
- AI search demand for its name, est.
- 1,940,083 a month
- Organic visits to its site
- about 168,266 a month
- Searches its site ranks for
- 13,657 · 292 in the top three
- Sites linking to it
- 9,542
- Paid Google search
- 1 searches its ads show for, about 384 clicks and $2,188 a month (estimate)
In answers
This editionShare of first choices
0%
rank 24 of 75 in dialers
Segment leader
22%
CloudTalk
- First choices
- 4 across its categories
- Named in
- 72 answers
- Its own site cited
- in 68 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on close.com
2,241
subdomains included
Content
1,194
counted in the table below
Documentation
487
Product · Integration
0 · 280
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 893 | 8 | 2026-09-28 | CRM, Dialers | |
| Glossary or explainer | 209 | 0 | 2026-02-17 | CRM, Dialers | |
| Comparison | 49 | 2 | 2026-07-29 | CRM | |
| Case study | 14 | 0 | 2025-05-15 | CRM | |
| Report or ebook | 14 | 0 | 2020-05-27 | CRM | |
| Conference or event | 6 | 0 | 2023-12-20 | ||
| Webinar or virtual event | 5 | 0 | 2020-03-03 | ||
| Template or tool | 3 | undated | CRM | ||
| Podcast or video | 1 | 0 | 2023-12-15 |
Most recent
- 2026-09-287 fixes i make in every sales process blog
- 2026-08-17Playbook to scaling sales teams blog
- 2026-07-29Close vs pipedrive 2026 comparison
- 2026-07-24Pipedrive alternative comparison
- 2026-07-21Sales pipeline crm blog
- 2026-07-20No brainer workflows every sales team needs blog
How it is countedHide how it is counted
Every page close.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Close
What the judge wrote, as written, with how often. The vendor table decides that these count as Close; a claim can dispute any of them.
Close CRM 3Close.com 1
Follow Close
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Close is its own company.ShowHide
The company
Close is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- The sales CRM built for calling, emailing, texting, automation and action
- For
- teams that sell
- Price stated
- Try for free close.com
- Starting price
- 9 close.com/pricing
- Free plan or trial
- Try for free; No credit card required close.com
- Integrations claimed
- 100 close.com
- Certifications
- SOC2 Type 2 compliance
- Customers named
- FollowUp.comSisuClientMatchmaking.comFlatiron SchoolVIP IgniteCareer EvolvedGiveffectDevvo
- Not stated on the pages read
- Hosting
What Close's own pages state, read September 28, 2026: close.com, close.com/pricing, trust.close.com, close.com/customers, close.com/partners. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Close's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Close, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Close by email, built from the raw record of the edition. It shows:
- where Close is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Close, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.