AI voice agents for small business buyers
Asked as “AI voice agent platform”, and as “AI phone agent that answers customer calls”, on behalf of a small B2B company. 60 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each. Added to the October 2026 Edition on October 4, 2026; its answers are read by the distilled judge (ai-indexes-judge-qwen3-14b-run3), not the claude-opus-5 judge of the earlier categories: how the two compare.
Standing · first-choice share
20%
Contested · CloudTalk 15%
20Retell AI15CloudTalk12Synthflow53others
20% of first choices, contested.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
All fifteen head-to-head pages: the top six products, each against each
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Retell AI20%
Retell AI20%02CloudTalk15%
CloudTalk15%03Synthflow12%
Synthflow12%04Vapi8%
Vapi8%05Goodcall7%
Goodcall7%06Bland AI2%
Bland AI2%07Smith.ai2%
Smith.ai2%What they warned about
Three of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX, MiniMax M2.5, GPT-6 Luna and Muse Glimmer 30B changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Vapi30%
12 of 40 labels negative · 11 of 14 models · 2 hard negative
“**Verdict:** Avoid unless you have a dedicated developer and a large budget.” DeepSeek V4 Flash, negative prompt
Bland AI32%
12 of 38 labels negative · 9 of 14 models
“Bland is heavily enterprise-oriented. The self-serve plans are limited, the pricing recently got more expensive, and there's no no-code builder for non-technical teams.” Muse Glimmer 30B, negative prompt
Retell AI16%
9 of 57 labels negative · 8 of 14 models · 1 hard negative
“**Why to Avoid:** Retell is a backend infrastructure provider, not a finished product.” Qwen 3.7 Flash, negative prompt
Sierra88%
7 of 8 labels negative · 6 of 14 models · 6 hard negative
“Sierra - Not designed for mid-market buyers, requires a dedicated operations team, and has a high annual budget requirement ($50,000+).” Llama 4 Maverick, negative prompt
What they cite
Citations exist only for the models that return a source list: fourteen of the fourteen in this edition, and all six flagship models on the expanded tier.
Sites the answers cite
78 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 1127 links across 234 sites, every framing counted. Ranked by the number of answers carrying the site or page. None of the 252 answers across every segment cited this index's own page for the category.
vendor site · CloudTalk54 answers · 145 citations · 12 models
vendor site · Retell AI54 answers · 108 citations · 14 models
vendor site · Brilo.ai26 answers · 35 citations · 12 models
vendor site · Synthflow24 answers · 31 citations · 10 models
vendor site · Nextiva24 answers · 29 citations · 12 models
vendor site · Lindy23 answers · 24 citations · 10 models
23 answers · 23 citations · 11 models
vendor site · Bland22 answers · 29 citations · 11 models
21 answers · 22 citations · 10 models
20 answers · 20 citations · 9 models
vendor site · Quo17 answers · 18 citations · 9 models
vendor site · Close16 answers · 16 citations · 7 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
42 answers · 11 models
24 answers · 12 models
23 answers · 11 models
22 answers · 9 models
20 answers · 9 models
15 answers · 7 models
15 answers · 9 models
15 answers · 9 models
14 answers · 7 models
13 answers · 8 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “ai voice agent platform”, “best ai voice agent platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Retell AI retellai.com | 20% | 155 | 22,200 | 177 | 105,030 | 14 | 3 | |
| CloudTalk cloudtalk.io | 15% | 358 | 2,900 | 62 | 95,515 | $1,909 | 119 | 2 |
| Synthflow synthflow.ai | 12% | 77 | 2,400 | 24 | 15,596 | 0 | ||
| Vapi vapi.ai | 8% | 102 | 14,800 | 468 | 30,606 | 13 | ||
| Goodcall goodcall.com | 7% | 31 | 1,900 | 9 | 1,057,553 | 1 | ||
| Thoughtly thoughtly.com Thoughtly 3%, Thoughtly AI 2% | 5% | 16 | ||||||
| Rosie AI | 3% | |||||||
| Smith.ai smith.ai Smith.ai 2%, Smith.ai AI Receptionist 2% | 3% | 14 | 5,400 | 171 | 22,230 | 12 | ||
| Bland AI bland.ai | 2% | 102 | 5,400 | 115 | 11,867 | $880 | 21 | |
| Brilo.ai brilo.ai | 2% | 12 |
Google's top ten for the two searches hold 15 sites; 2 of them are among the sites the models cited here (cloudtalk.io, retellai.com). The first result for “ai voice agent platform” is callrail.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best AI voice agent platform for a small B2B company?”Paraphrase“Which AI phone agent that answers customer calls would you recommend to a small business that sells to other businesses?”Comparative“What are the top AI voice agent platforms for a small team and how do they differ?”Budget-constrained“What is the best AI voice agent platform for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating an AI voice agent platform. What should we look at?”Negative“Which AI voice agent platforms should a small business avoid or be cautious about?”
Claude Haiku 4.5CloudTalkPete & GabiChangedRetell AI, SynthflowLuMay Voice Agent, Retell AI, Thoughtlyno first choiceagainst: Bland AI, Lindy, Vapi, Voice.ai
Three alternatives
Retell AI, Synthflow, VapiFour alternatives
Nextiva XBert, Quo Sona, Vodex.ai, VoiceSpinThree alternatives
Bland AI, CloudTalk, VapiTwo alternatives
My AI Front Desk, Quo's SonaGPT-5.4 miniVapiRetell AIChangedVapiRetell AIagainst: Vapino first choicenothing named
Three alternatives
OpenAI's voice APIs, Retell AI, TwilioOne alternative
Smith.aiFour alternatives
Bland AI, Deepgram Voice Agent API, ElevenLabs, Retell AITwo alternatives
Bland AI, OpenAIGemini 3.5 FlashThoughtly AIagainst: Synthflow AIOnceHub Phone AgentChangedRetell AIVapiagainst: Synthflowno first choiceagainst: Air.ai, Bland AI, Cognigy, PolyAI, Vapi
Three alternatives
CloudTalk AI, Retell AI, Vapi.aiThree alternatives
CloudTalk AIVA, Retell AI, Smith.aiFive alternatives
Allo, Bland AI, Ringly.io, Synthflow, VapiFour alternatives
Brilo.ai, Retell AI, ServiceAgent, ThoughtlyPerplexity SonarCloudTalkCloudTalkHeldno first choiceGoodcallagainst: Bland AIno first choiceagainst: Aircall AI, Bland AI, Cresta, Decagon, PolyAI, Retell AI, Sierra, Vapi, Voiceflow
Three alternatives
Aloware, Retell AI, SynthflowFour alternatives
Aloware, Nextiva XBert AI, Retell AI, Smith.aiEight alternatives
Aircall, CloudTalk, Dialpad, JustCall, Retell AI, Synthflow, Thoughtly, VapiTwo alternatives
CloudTalk, ThoughtlyGrok 4.1 FastCloudTalkagainst: Bland AI, Retell AI, VapiCloudTalkHeldVapiagainst: SynthflowRosie AIRetell AI, Vapiagainst: ElevenLabsagainst: Air.ai, Bland AI, CloudTalk, PlayAI, Retell AI, Synthflow AI, Vapi.ai
Three alternatives
Goodcall, Rosie, Synthflow AIThree alternatives
OnceHub Phone Agent, Rosie AI, Smith.aiThree alternatives
Bland AI, CloudTalk, Retell AISix alternatives
Goodcall, Lindy, Quo, Retell AI, Smith.ai, VapiTwo alternatives
Bland AI, SynthflowMistral SmallRetell AIagainst: Aircall, OpenPhone, QuoRetell AIHeldCloudTalk, Retell AILindyno first choiceagainst: Bland AI, Murf AI, Retell AI, Vapi
Two alternatives
Air.ai, DialpadTwo alternatives
Synthflow, byVoiceDeepSeek V4 FlashVapiagainst: SynthflowRetell AIChangedagainst: Bland AI, Dialzara, RingCentral AI, Ringly.ioRetell AI, Synthflow AIGoodcall, Retell AICloudTalk, Retell AI, Thoughtlyagainst: Genesys Cloud CX, NICE CXone, Sierraagainst: Bland AI, Sierra, Vapi
Three alternatives
Aloware, Bland AI, Retell AITwo alternatives
Goodcall, Smith.aiSix alternatives
Bland AI, CloudTalk, Goodcall, Lindy, Rosie AI, VapiTwo alternatives
Dialpad, Vapi.aiLlama 4 MaverickCloudTalkRetell AIChangedCloudTalkMurf Falcon 2, Synthflowno first choiceagainst: Sierra, Synthflow, Vapi
One alternative
AlowareFour alternatives
CloudTalk, Dapta, Goodcall, NextivaThree alternatives
Aircall, Dialpad, JustCallThree alternatives
CloudTalk, Lindy, Smith.aiQwen 3.7 FlashQuo, SonaSynthflowChangedBland AISynthflowno first choiceagainst: Murf AI, Retell AI, Sierra, Synthflow, Vapi
Three alternatives
Bland AI, CloudTalk, Retell AITwo alternatives
Aircall, Bland AIFour alternatives
ElevenLabs, Synthflow, Vapi, Vozz.aiThree alternatives
Bland AI, Brilo.ai, VapiKimi K2Goodcall, Rosie AISmith.ai AI ReceptionistChangedSynthflowBrilo.aiagainst: LindySynthflow, Vapiagainst: Cresta, Decagon, Sierraagainst: Bland AI, Retell AI, Smith.ai, Vapi.ai
Three alternatives
CloudTalk, Dialzara, Retell AIThree alternatives
CloudTalk, Retell AI, Rosie AIFive alternatives
Bland AI, Goodcall, Retell AI, Thoughtly, VapiThree alternatives
Bland AI, Chatbase, GoodcallThree alternatives
Bland AI, Bria, Retell AIGLM 4.7 FlashXSynthflowCloudTalkChangedno first choiceagainst: Cresta, Regal, SierraSona AI, Zeegagainst: Retell AIno first choicenothing named
Four alternatives
Aircall, Bland AI, Retell AI, VapiThree alternatives
Bland AI, Retell AI, Vapi.aiTen alternatives
11x, Bland AI, CloudTalk, Dialora, Goodcall, Lindy, Nextiva, Retell AI, Synthflow AI, VapiFive alternatives
Allo, Bolna, Dialzara, LiveKit, Phonely.aiMiniMax M2.5SynthflowNextPhoneChangedCloudTalk, Synthflow AIGoogle Dialogflow ES, VoiceflowBland AI, Synthflowagainst: Air.ai, Vapi.ai
Four alternatives
Aircall, Goodcall, Retell AI, ThoughtlyThree alternatives
OnceHub, Retell AI, Smith.aiThree alternatives
Goodcall, Retell AI, RosieFour alternatives
Amazon Lex, Botpress, Rasa Voice, Twilio AutopilotFour alternatives
ElevenLabs Conversational AI, Retell AI, Vapi, ViasocketGPT-6 LunaRetell AISmith.aiChangedRetell AIagainst: SynthflowRetell AIagainst: Synthflowno first choiceagainst: Bland AI, ElevenLabs Conversational AI, Retell AI, Vapi
Two alternatives
Synthflow, VapiOne alternative
GoodcallThree alternatives
Bland AI, ElevenLabs Agents, VapiOne alternative
VapiMuse Glimmer 30BAloware, CloudTalkCloudTalk CeTeChangedagainst: VapiRetell AI, VapiGoodcallno first choiceagainst: Bland AI, ElevenLabs, PolyAI, Retell AI, Vapi
Two alternatives
Goodcall, SynthflowTwo alternatives
Aloware AloAi Voice Agent, Retell AIFive alternatives
Brilo.ai, CloudTalk, Goodcall, Rosie, Synthflow AIFour alternatives
CloudTalk AI Receptionist, Retell AI, Rosie, VapiBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-04 23:58 | yes | 16 | 10 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-04 23:04 | yes | 5 | 5 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-04 23:49 | yes | 14 | 25 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-10-05 00:27 | yes | 20 | 2 s |
| Direct recommendation | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-04 22:21 | yes | 19 | 10 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-10-04 23:52 | yes | 15 | 8 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-04 23:29 | yes | 22 | 65 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-05 00:39 | yes | 5 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-04 23:58 | yes | 10 | 29 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-05 00:49 | yes | 20 | 20 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-05 00:20 | yes | 9 | 34 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-05 01:03 | yes | 7 | 17 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-10-04 22:21 | yes | 3 | 14 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-04 22:47 | yes | 23 | 21 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-04 23:51 | yes | 9 | 8 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 00:21 | yes | 3 | 6 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-04 23:42 | yes | 18 | 24 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-10-05 00:48 | yes | 20 | 4 s |
| Paraphrase | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-04 22:56 | yes | 23 | 10 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-10-04 22:37 | yes | 10 | 9 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-05 00:30 | yes | 25 | 64 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-04 23:09 | yes | 5 | 4 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 00:41 | yes | 5 | 26 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-05 00:35 | yes | 19 | 28 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-05 00:21 | yes | 23 | 58 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-05 00:08 | yes | 8 | 23 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-10-04 23:06 | yes | 2 | 15 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-04 22:11 | yes | 21 | 31 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 00:34 | yes | 17 | 12 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-04 23:55 | yes | 8 | 12 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-05 00:14 | yes | 28 | 33 s |
| Comparative | Perplexity Sonar | sonar | 2026-10-05 00:58 | yes | 20 | 4 s |
| Comparative | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-04 23:46 | yes | 25 | 11 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-10-05 00:11 | yes | 15 | 11 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-04 22:46 | yes | 22 | 41 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-04 22:19 | yes | 5 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-04 23:22 | no | 0 | 30 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-04 22:54 | yes | 19 | 29 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-04 23:54 | yes | 22 | 74 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-04 22:44 | yes | 16 | 27 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-10-05 00:56 | yes | 5 | 30 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-04 23:51 | yes | 13 | 26 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-04 23:33 | yes | 9 | 8 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 00:27 | yes | 3 | 4 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-05 00:26 | yes | 15 | 32 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-10-04 22:20 | yes | 19 | 3 s |
| Budget constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-05 00:29 | yes | 20 | 8 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-04 22:59 | yes | 5 | 3 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-04 22:51 | yes | 24 | 32 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-04 23:15 | yes | 5 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-04 22:18 | yes | 5 | 21 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-05 00:42 | yes | 19 | 20 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-04 22:56 | yes | 15 | 31 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-04 23:12 | no | 0 | 40 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-10-04 23:27 | yes | 3 | 15 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-04 23:28 | yes | 11 | 16 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 00:28 | no | 0 | 8 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-04 23:58 | no | 0 | 9 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-04 23:20 | yes | 13 | 21 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-10-04 23:27 | yes | 20 | 7 s |
| Scale constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-05 00:16 | yes | 19 | 17 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-04 22:10 | no | 0 | 6 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-04 22:54 | yes | 25 | 31 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-04 22:57 | yes | 5 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 00:13 | no | 0 | 24 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-05 01:00 | yes | 20 | 32 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-04 23:37 | yes | 19 | 69 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-05 00:57 | yes | 9 | 19 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-10-04 23:35 | yes | 2 | 20 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-05 00:20 | yes | 14 | 20 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-05 00:24 | yes | 18 | 11 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-05 00:48 | yes | 3 | 5 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-05 00:11 | yes | 26 | 31 s |
| Negative framing | Perplexity Sonar | sonar | 2026-10-05 00:41 | yes | 18 | 3 s |
| Negative framing | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-04 23:47 | yes | 23 | 11 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-10-05 00:19 | yes | 5 | 4 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-05 00:20 | yes | 21 | 52 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-04 23:21 | yes | 5 | 3 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-05 00:17 | yes | 20 | 39 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-04 22:11 | yes | 25 | 40 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-04 23:04 | yes | 24 | 128 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-05 00:22 | yes | 18 | 34 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-10-04 22:43 | yes | 5 | 33 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-04 23:13 | yes | 23 | 31 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
ShowHide
Category-scoped readings
Genesys read as Genesys Cloud CX
Rasa read as Rasa Voice
Retell read as Retell AI
Unresolved, counted raw
Aloware AloAi Voice Agent
Autocalls
Bolna
Bria
CloudTalk AI
CloudTalk AIVA
CloudTalk CeTe
Google Dialogflow ES
Leadlock
Microsoft Azure Bot Service (Bot Framework)
NextPhone
Nextiva XBert
Nextiva XBert AI
Nextiva's XBert
OpenAI
OpenAI's voice APIs
Pete & Gabi
Quo Sona
Quo's Sona
RingCentral AI
Smith.ai AI Receptionist
Sona AI
Twilio
Twilio Autopilot
Vodex.ai
VoiceSpin
Vozz.ai
Discontinued, still offered
No shut-down product was recommended here.