GTM AI Index
Index Vendors › Referral Factory · September 2026 Edition
3 categories · Ranked

Referral Factory

116Judge labels
16First choices
16Negative labels
12 of 12Models named it
3Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.
Best standing
11% in Loyalty for small business buyers
Rank 6 of 124 in the mid-market standingaccepted challenger
0 of 12 models made it the first choice on the direct prompt; 8% of its 12 labels there were negative.
By buyer segmentRead the same way at every buyer size.
In loyalty · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Referral Factory for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Loyalty, advocacy and referralsMarketing5%6 of 1248%12accepted challenger
Referral and partner programsPartner and channel2%11 of 10715%13accepted challenger
Affiliate and partner managementPartner and channel0%28 of 870%2under 10 labels · led by PartnerStack at 42%

Movement

This is the first edition on this tier, so no move can be computed for Referral Factory yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Referral Factory across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500101
GPT-5.4 mini12104
Gemini 3.5 Flash01001
Perplexity Sonar31004
Grok 4.1 Fast01001
Mistral Small01102
DeepSeek V4 Flash00011
Llama 4 Maverick02114
Qwen 3.7 Flash01001
Kimi K201214
GLM 4.7 FlashX02103
MiniMax M2.500101

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct20 labels4
Paraphrase20 labels5
Comparative26 labels6not counted in share
Budget-constrained23 labels6
Scale-constrained12 labels1
Negative15 labelsNone
First choiceAlternativeMentionNegative116 labels in all, every segment counted; 16 of the 22 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“I'd generally recommend Referral Factory if your primary goal is to launch and scale a customer referral program quickly” GPT-5.4 mini · Loyalty · paraphrase prompt · first choice
“I'd recommend Referral Factory if your main goal is to launch and scale a customer referral program quickly” Perplexity Sonar · Loyalty · paraphrase prompt · first choice
“single best answer for most companies with a limited budget, I'd pick Referral Factory for general use” Perplexity Sonar · Referrals · budget prompt · first choice
“Referral Factory for fast no-code setup” Perplexity Sonar · Referrals · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Lack of multi-channel support (Referral Factory) ... No dedicated support for the Starter plan” Llama 4 Maverick · Loyalty · negative prompt · soft negative
“*Caution for high-value or cash reward programs* — No automated fraud screening” DeepSeek V4 Flash · Referrals · negative prompt · soft negative
“Referral Factory & Viral Loops (Missing Critical Features)” Kimi K2 · Referrals · negative prompt · soft negative

Named alongside

The products named in the same answers as Referral Factory, over the 116 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Referral Factory was named but was not.
ProductSame answerTook the first choice insteadHead to head
ReferralCandy59 of 11612Not in the top three
Referral Rock57 of 11617Not in the top three
Friendbuy39 of 1161Not in the top three
Ambassador32 of 1162Not in the top three
Extole31 of 1166Not in the top three
GrowSurf30 of 1161Not in the top three
Smile.io26 of 1167Not in the top three
Viral Loops26 of 1162Not in the top three
Influitive23 of 1164Not in the top three
Talkable22 of 1164Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Referral Factory. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 28 of the 116 answers that named Referral Factory and are not a share of its labels.

Domains cited

referral-factory.comYour site12
capterra.com11
openloyalty.io11
referralrock.com11
tremendous.com10
customergauge.com9
g2.com8
affise.com7
moosend.com7
referralcandy.com7

Eighty-one of the ninety-three domain citations in answers naming Referral Factory came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Referral Factory's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Referral Factory, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at referral-factory.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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