GTM AI Index

Index › Vendors › NetSuite · September 2026 Edition

2 categories · Named, not ranked

NetSuite

7Judge labels

0First choices

1Negative labels

5 of 12Models named it

2Categories

September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.

Standing

4 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. NetSuite was named 4 times in CRM and 1 other category, where HubSpot CRM led with 41%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business38 of 47

under the label threshold

Mid-market20 of 71

under the label threshold

Enterprise22 of 61

under the label threshold

In crm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named NetSuite for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
CRM	Revenue operations	0%	20 of 71	0%	3	under 10 labels · led by HubSpot CRM at 41%
Ecommerce platforms	Revenue operations	0%	43 of 98	0%	1	under 10 labels · led by BigCommerce B2B Edition at 27%

Movement

This is the first edition on this tier, so no move can be computed for NetSuite yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated NetSuite across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Labels
Claude Haiku 4.5	0	2	2
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	0	0	0
Grok 4.1 Fast	0	0	0
Mistral Small	0	0	0
DeepSeek V4 Flash	0	0	0
Llama 4 Maverick	1	0	1
Qwen 3.7 Flash	0	0	0
Kimi K2	0	0	0
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	1	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct3 labelsNone

Paraphrase0 labelsNone

Comparative2 labelsNone

Budget-constrained0 labelsNone

Scale-constrained1 labelNone

Negative1 labelNone

First choiceAlternativeMentionNegative7 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“NetSuite CRM is also a good option for mid-market B2B companies, especially those with ERP needs.” Llama 4 Maverick · CRM · direct prompt · alternative

“Best for ERP Integration ... If you're already on NetSuite, their native CRM is a natural fit.” MiniMax M2.5 · CRM · direct prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as NetSuite, over the 7 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and NetSuite was named but was not.

ProductSame answerTook the first choice insteadHead to head

Zoho CRM6 of 70Not in the top three

Salesforce Sales Cloud5 of 71Not in the top three

Microsoft Dynamics 365 Sales5 of 70Not in the top three

Freshsales4 of 70Not in the top three

HubSpot CRM4 of 70Not in the top three

Pipedrive4 of 70Not in the top three

SAP Sales Cloud4 of 70Not in the top three

HubSpot Sales Hub2 of 71Not in the top three

Salesflare2 of 70Not in the top three

Coevera1 of 71Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named NetSuite. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 1 of the 7 answers that named NetSuite and are not a share of its labels.

Domains cited

ce.smart-it.com1

crowjack.com1

guideflow.com1

gurussolutions.com1

hubspot.com1

impactplus.com1

larksuite.com1

pipedrive.com1

Eight of the eight domain citations in answers naming NetSuite came from somebody else's page.

Pages cited

ce.smart-it.com/en/blog-post/best-crm-systems-ranking-20261

crowjack.com/10-best-crm-software-20261

guideflow.com/blog/best-crm-software1

gurussolutions.com/crm-comparison-chart1

hubspot.com/comparisons/best-crm1

impactplus.com/learn/the-best-crms1

larksuite.com/en_us/blog/crm-comparison1

pipedrive.com/en/crm/compare/crm-tool1

Pages are listed as the models cited them.

Names read as NetSuite

What the judge wrote, as written, with how often. The vendor table decides that these count as NetSuite; a claim can dispute any of them.

NetSuite CRM 3NetSuite (Oracle) 1

The company

NetSuite.

Website: netsuite.com
Headquarters: Austin, United States
Founded: 1998
Employees: about 4,603 (2020)
Ownership: Public on New York Stock Exchange

From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when NetSuite's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as NetSuite, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at netsuite.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.