Small businessgoneNot named this edition; 0% in September 2026.
0%from 0% in September 2026
Inside the floor by 11 pointsNot ranked
3 categories · Named, not rankedVelaris
11Judge labels
0First choices
2Negative labels
6 / 14Models named it
3Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
8 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Velaris was named 8 times in Customer success and 2 other categories, where ChurnZero led with 42%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
Small businessnot named
0%
No model named it for this buyer.
Mid-market16 of 49
0%6 labels
under the label threshold
Enterprise34 of 35
0%3 labels
under the label threshold
In customer success · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Velaris for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Customer success platforms | Customer | 0% | 16 of 49 | 0% | 6 | under 10 labels · led by ChurnZero at 42% | newNew since September 2026: not ranked then, 0% now. |
| Customer feedback and surveys | Customer | 0% | 45 of 84 | 0% | 1 | under 10 labels · led by CustomerGauge at 24% | |
| Customer intelligence and data science | GTM data and infrastructure | 0% | 81 of 142 | 0% | 1 | under 10 labels · led by Amplitude at 18% | newNew since September 2026: not ranked then, 0% now. |
Movement
Since September 2026, Velaris held within the floor in all three categories: no change cleared 11 points.
Best category · Customer success · by segment
Mid-marketnewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 16 of 46, unchanged
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 33 → 32 of 33
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Customer success | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 16 of 49, unchanged |
| Feedback | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 45 of 84, unchanged |
| Customer intel | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 81 of 142, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Velaris across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Velaris across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 1 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 2 | 0 | 0 | 2 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 2 | 0 | 3 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct2 labelsNone
Paraphrase1 labelNone
Comparative3 labelsNone
Budget-constrained0 labelsNone
Scale-constrained1 labelNone
Negative4 labelsNone
First choiceAlternativeMentionNegative11 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Velaris uses an AI context graph to map all customer touchpoints into a unified, actionable picture.” Gemini 3.5 Flash · Customer intel · direct prompt · alternative
“Strong options if your organization is leaning heavily into cutting-edge, AI-native platforms.” Gemini 3.5 Flash · Customer success · scale prompt · alternative
“CustomerGauge / Velaris – best for revenue-linked, account-based CX” Muse Glimmer 30B · Feedback · paraphrase prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
No model argued against it.
Named alongside
The products named in the same answers as Velaris, over the 11 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Velaris was named but was not.ShowHide
Named alongside
The products named in the same answers as Velaris, over the 11 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Velaris was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Velaris. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 11 of the 11 answers that named Velaris and are not a share of its labels.
Domains cited
zapier.com7
clientsuccess.com6
userpilot.com6
skalin.io5
g2.com4
blog.hubspot.com3
coworker.ai3
gartner.com3
getperspective.ai3
guideflow.com3
Forty-three of the forty-three domain citations in answers naming Velaris came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on velaris.io
595
subdomains included
Content
455
counted in the table below
Documentation
0
Product · Integration
39 · 53
| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 282 | undated | Customer success, CRM | ||
| Glossary or explainer | 89 | undated | |||
| Comparison | 55 | 0 | 2026-02-12 | ||
| Template or tool | 17 | undated | |||
| Podcast or video | 6 | undated | |||
| Case study | 3 | undated | |||
| Webinar or virtual event | 1 | undated | |||
| Conference or event | 1 | undated | |||
| Report or ebook | 1 | undated |
Most recent
- 2026-02-12Gainsight vs totango vs churnzero comparison
- 2026-02-05Totango vs gainsight comparison
- 2025-10-15Churnzero vs vitally comparison
- 2025-10-15Custify vs planhat comparison
- 2025-10-15Vitally vs custify comparison
- 2025-10-14Totango vs planhat comparison
How it is countedHide how it is counted
Every page velaris.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.
Follow Velaris
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Velaris is its own company.ShowHide
The company
Velaris is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- The AI Customer Success Platform
- For
- mid-market and enterprise B2B SaaS teams
- Price stated
- Want a custom estimate for your organization’s needs? velaris.io/pricing
- Integrations claimed
- 70 velaris.io
- Certifications
- ISO CertifiedAICPA SOC2GDPR Compliant
- Customers named
- HostawayProtex AIKato
- Not stated on the pages read
- Starting price, free plan or trial, hosting
What Velaris's own pages state, read October 5, 2026: velaris.io, velaris.io/pricing, velaris.io/product/view, velaris.io/resources/case-studies, velaris.io/integrations. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Velaris's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Velaris, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Velaris by email, built from the raw record of the edition. It shows:
- where Velaris is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Velaris, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.