AI Indexes
GTM AI Index
Index › Products › Salesforce Sales Engagement · October 2026 Edition
Salesforce · 1 category · Ranked

Salesforce Sales Engagement

46Judge labels
6First choices
12Negative labels
12 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
11% in Sales engagement for enterprise buyers
Rank 60 of 66 in the mid-market standingcriticized challenger
0 of 14 models made it the first choice on the direct prompt; 42% of its 12 labels there were negative.
What the models named instead of Salesforce Sales Engagement →
By buyer segmentRead the same way at every buyer size.
In sales engagement · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Salesforce Sales Engagement for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Sales engagement platformsSales0%60 of 6642%12criticized challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, Salesforce Sales Engagement held within the floor in its one category: no change cleared 11 points.

Best category · Sales engagement · by segment

Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 46 of 48, unchanged
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 50 → 62 of 62
Enterprise▼−1Since September 2026: 10% → 8%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.
8%from 10% in September 2026
Inside the floor by 10 pointsRank 3 of 45, unchanged

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Sales engagement0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 50 → 60 of 66

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Salesforce Sales Engagement across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500011
GPT-5.4 mini00000
Gemini 3.5 Flash01001
Perplexity Sonar00011
Grok 4.1 Fast00112
Mistral Small00000
DeepSeek V4 Flash02002
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200011
GLM 4.7 FlashX00011
MiniMax M2.500000
GPT-6 Luna01001
Muse Glimmer 30B01102

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct3 labelsNone
Paraphrase5 labelsNone
Comparative14 labelsNone
Budget-constrained7 labels6
Scale-constrained4 labelsNone
Negative13 labelsNone
First choiceAlternativeMentionNegative46 labels in all, every segment counted; 6 of the 6 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“CRM-native engagement (Salesforce Sales Engagement, HubSpot, Dynamics 365) — one database, no sync lag, single source of truth” DeepSeek V4 Flash · Sales engagement · scale prompt · alternative
“If you already live in Salesforce, Salesforce Sales Engagement / Agentforce Sales is the native option” Muse Glimmer 30B · Sales engagement · direct prompt · alternative
“Built-in sequencing and engagement directly inside the CRM dashboard.” Gemini 3.5 Flash · Sales engagement · comparative prompt · alternative
“Salesforce-centered teams that want to minimize separate systems” GPT-6 Luna · Sales engagement · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Tools with Significant User Complaints - Salesforce Sales Engagement – Users report: Steep learning curve... $50+/user/month with hidden add-ons” GLM 4.7 FlashX · Sales engagement · negative prompt · hard negative
“The learning curve is steep, with new users feeling lost with too many menus and clicks... smaller teams saying it's too costly for the value they get” Claude Haiku 4.5 · Sales engagement · negative prompt · soft negative
“one guide explicitly excludes HubSpot and Salesforce from its sales-engagement-only comparison because they are broader commercial systems” Perplexity Sonar · Sales engagement · negative prompt · soft negative
“Steep learning curve... Expensive: $50+/user/month is just the starting point” Kimi K2 · Sales engagement · negative prompt · soft negative

Named alongside

The products named in the same answers as Salesforce Sales Engagement, over the 46 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Salesforce Sales Engagement was named but was not.
ShowHide
ProductSame answerTook the first choice insteadHead to head
Outreach43 of 4622Not among the top eight
Salesloft43 of 4618Not among the top eight
Apollo.io29 of 463Not among the top eight
HubSpot Sales Hub24 of 461Not among the top eight
Gong Engage15 of 460Not among the top eight
ZoomInfo Engage14 of 460Not among the top eight
Groove11 of 460Not among the top eight
Instantly7 of 460Not among the top eight
Reply.io7 of 460Not among the top eight
Lemlist6 of 460Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Salesforce Sales Engagement. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 45 of the 46 answers that named Salesforce Sales Engagement and are not a share of its labels.

Domains cited

resources.rework.com24
pipeline.zoominfo.com22
kixie.com20
avoma.com19
learn.g2.com17
salesforge.ai17
blog.hubspot.com16
g2.com16
artisan.co14
cloudtalk.io14

179 of the 179 domain citations in answers naming Salesforce Sales Engagement came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

Where Salesforce Sales Engagement stands in Google search beside where it stands in the models' answers.
ShowHide

In search

Google, US estimates
Searches for its name, Google
590 a month (“salesforce sales engagement”)
AI search demand for its name, est.
21 a month
Its own site
It sits on Salesforce's site (salesforce.com), so there are no site figures for it alone

In answers

This edition
Share of first choices
0%
rank 60 of 66 in sales engagement
Segment leader
35%
Apollo.io
First choices
6 across its categories
Named in
46 answers
Its own site cited
in 45 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

Names read as Salesforce Sales Engagement

What the judge wrote, as written, with how often. The vendor table decides that these count as Salesforce Sales Engagement; a claim can dispute any of them.
Salesforce Sales Engagement (Agentforce Sales) 1Salesforce Sales Engagement (formerly High Velocity Sales) 1Salesforce Sales Engagement / Agentforce Sales 1

Follow Salesforce Sales Engagement

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Salesforce is the company behind Salesforce Sales Engagement.
ShowHide

On record

Wikidata
Headquarters
San Francisco, United States
Founded
1999
Employees
about 35,000 (2019)
Ownership
Public, CRM on New York Stock Exchange

Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase

In its own words

Stated by the vendor, not checked
Positioning
Sell faster with Sales Engagement built directly into your CRM.
Price stated
$ 50 USD/User/Month (Billed annually) salesforce.com/sales/engagement-platform
Customers named
Grubhub
Not stated on the pages read
Free plan or trial, integrations, certifications, hosting

What Salesforce Sales Engagement's own pages state, read September 28, 2026: salesforce.com/sales/engagement-platform, salesforce.com/sales/demos/engagement, salesforce.com/sales/demos/sales-engagement, salesforce.com/sales/engagement-platform/guide, salesforce.com/br/resources/customer-engagement. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Salesforce Sales Engagement's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Salesforce Sales Engagement, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Salesforce Sales Engagement by email, built from the raw record of the edition. It shows:

  • where Salesforce Sales Engagement is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Salesforce Sales Engagement, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at salesforce.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.