GTM AI Index

Index › Vendors › OpenPhone · September 2026 Edition

2 categories · Named, not ranked

OpenPhone

13Judge labels

0First choices

2Negative labels

7 of 12Models named it

2Categories

September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.

Standing

7 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. OpenPhone was named 7 times in Dialers and 1 other category, where Aloware led with 18%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business18 of 58

under the label threshold

Mid-market62 of 76

under the label threshold

Enterprise56 of 87

under the label threshold

In dialers · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named OpenPhone for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Sales dialers and calling	Sales	0%	62 of 76	33%	6	under 10 labels · led by Aloware at 18%
Conversational intelligence and call recording	Sales	0%	43 of 93	0%	1	under 10 labels · led by Avoma at 52%

Movement

This is the first edition on this tier, so no move can be computed for OpenPhone yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated OpenPhone across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	0	0
GPT-5.4 mini	0	0	0	0
Gemini 3.5 Flash	0	0	0	0
Perplexity Sonar	0	0	0	0
Grok 4.1 Fast	1	0	0	1
Mistral Small	0	0	0	0
DeepSeek V4 Flash	0	1	0	1
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	0	1	1
Kimi K2	0	1	1	2
GLM 4.7 FlashX	0	1	0	1
MiniMax M2.5	0	1	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct3 labelsNone

Paraphrase1 labelNone

Comparative5 labelsNone

Budget-constrained1 labelNone

Scale-constrained1 labelNone

Negative2 labelsNone

First choiceAlternativeMentionNegative13 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“$15/user full VoIP + auto recording/transcripts/summaries. Simple for phone-focused SMBs.” Grok 4.1 Fast · Conversation intel · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Basic VoIP (RingCentral, Dialpad starter, OpenPhone) | Real outbound calling” Kimi K2 · Dialers · negative prompt · hard negative

“Using standard VoIP services designed for inbound support (e.g., basic OpenPhone or Dialpad accounts) is often ineffective for aggressive outbound teams.” Qwen 3.7 Flash · Dialers · negative prompt · soft negative

Named alongside

The products named in the same answers as OpenPhone, over the 13 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and OpenPhone was named but was not.

ProductSame answerTook the first choice insteadHead to head

Dialpad11 of 131Not in the top three

JustCall10 of 133Not in the top three

Aircall10 of 130Not in the top three

CloudTalk8 of 132Not in the top three

Orum7 of 132Not in the top three

Skipcall7 of 132Not in the top three

Nooks6 of 131Not in the top three

PhoneBurner6 of 130Not in the top three

Aloware5 of 133Not in the top three

Kixie5 of 130Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

Names read as OpenPhone

What the judge wrote, as written, with how often. The vendor table decides that these count as OpenPhone; a claim can dispute any of them.

OpenPhone (Quo) 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when OpenPhone's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as OpenPhone, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at openphone.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.