| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| AI voice agents | Customer | 8% | 4 of 103 | 0% | 9 | under 10 labels · led by Retell AI at 27% | |
| Sales dialers and calling | Sales | 6% | 5 of 75 | 0% | 13 | accepted challenger | ▼−11Since September 2026: 18% → 7%, −11 points. Past the 11-point floor: movement. Read over the models both editions asked. |
| Contact center platforms | Customer | 2% | 16 of 86 | 0% | 2 | under 10 labels · led by Five9 at 18% | |
| SMS and WhatsApp marketing platforms | Marketing | 0% | 46 of 111 | 0% | 1 | under 10 labels · led by Customer.io at 17% |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 2 | 0 | 0 | 0 | 2 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 2 | 3 | 0 | 0 | 5 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 2 | 1 | 0 | 3 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 1 | 1 | 1 | 0 | 3 |
| Llama 4 Maverick | 2 | 0 | 0 | 0 | 2 |
| Qwen 3.7 Flash | 1 | 1 | 0 | 0 | 2 |
| Kimi K2 | 0 | 2 | 0 | 0 | 2 |
| GLM 4.7 FlashX | 1 | 1 | 1 | 0 | 3 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 1 | 1 | 0 | 0 | 2 |
Verbatim evidence the judge attached to positive labels.
“1. Aloware - Best for mid-market sales and support teams that want AI voice agents, power dialing, SMS, and voice analytics in one CRM-native platform.” Llama 4 Maverick · Contact center · paraphrase prompt · first choice
“Already on HubSpot/Salesforce and want native CRM sync + after-hours rescue with transparent per-minute pricing → Aloware / CloudTalk.” Muse Glimmer 30B · AI voice agents · direct prompt · first choice
“Aloware is positioned as an overall winner with CRM-first features and predictable pricing starting from $30/user/month” Claude Haiku 4.5 · Dialers · comparative prompt · first choice
“I'd recommend starting with Aloware if you have 20+ reps and want a complete, cost-effective platform” DeepSeek V4 Flash · Dialers · paraphrase prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 47 of the 47 answers that named Aloware and are not a share of its labels.
167 of the 213 domain citations in answers naming Aloware came from somebody else's page.
Pages are listed as the models cited them.
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 326 | 40 | 2026-09-19 | CRM, Dialers | |
| Comparison | 27 | 4 | 2026-08-07 | ||
| Glossary or explainer | 25 | 11 | 2026-09-15 | CRM | |
| Case study | 7 | 0 | 2026-06-29 | ||
| Webinar or virtual event | 6 | 0 | 2026-06-09 | ||
| Template or tool | 5 | 2 | 2026-07-13 | ||
| Report or ebook | 3 | 0 | 2024-04-12 |
Every page aloware.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name CRM (12); 3 name its categories the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
What Aloware's own pages state, read September 28, 2026: aloware.com, aloware.com/pricing, aloware.com/products/ivr, aloware.com/integrations. A claimed page can correct any of them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Aloware's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Aloware, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
A new claim receives the current edition's vendor brief for Aloware by email, built from the raw record of the edition. It shows: