| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Review and reputation management | Marketing | 0% | 67 of 103 | 33% | 3 | under 10 labels · led by Birdeye at 26% |
| Marketing automation and campaign management | Marketing | 0% | 38 of 53 | 50% | 2 | under 10 labels · led by HubSpot Marketing Hub at 55% |
| CRM | Revenue operations | 0% | 61 of 71 | 100% | 1 | under 10 labels · led by HubSpot CRM at 41% |
| Sales enablement and content | Sales | 0% | 67 of 81 | 0% | 1 | under 10 labels · led by Dock at 19% |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 1 | 0 | 2 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 1 | 1 | 2 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 1 | 1 |
Verbatim evidence the judge attached to positive labels.
“Best For: Marketing agencies and SaaS white-labelers.” Gemini 3.5 Flash · Reviews · comparative prompt · alternative
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“users report high frustration with reliability and transparency” Qwen 3.7 Flash · Marketing automation · negative prompt · hard negative
“52/100 (Caution) | Steep learning curve, marketing agency platform issues” MiniMax M2.5 · CRM · negative prompt · soft negative
“Review gating is actively promoted by its community.” DeepSeek V4 Flash · Reviews · negative prompt · soft negative
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