2 categories · RankedChatBot.com
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Conversational marketing platforms | Marketing | 2% | 15 of 87 | 17% | 6 | under 10 labels · led by Tidio at 13% | |
| Chatbots and conversational AI for support | Customer | 0% | 114 of 114 | 86% | 7 | under 10 labels · led by Intercom Fin AI Agent at 41% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
By model
How each model treated ChatBot.com across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 1 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 1 | 0 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 1 | 0 | 0 | 1 | 2 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 2 | 2 |
| MiniMax M2.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 1 | 2 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Better Bets: Start with no/low-code like ChatBot (4.6/5)” Grok 4.20 · Support chatbots · negative prompt · first choice
“my top recommendation is HubSpot's chat solution” DeepSeek V4 Flash · Conversational mktg · paraphrase prompt · first choice
“The natural choice for HubSpot users. Less powerful as a standalone tool compared to Drift or Intercom.” Kimi K2 · Conversational mktg · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Platform to Approach with Caution: Chatbot.app ... significant recurring complaints ... Misleading marketing ... Refund difficulties” MiniMax M2.5 · Support chatbots · negative prompt · hard negative
“Multiple Trustpilot reviews describe the site as misleadingly imitating ChatGPT/OpenAI... call the site “completely fraudulent”” Muse Glimmer 30B · Support chatbots · negative prompt · hard negative
“Billing Issues: Users report billing starting immediately upon ordering, leading to unexpected charges.” GLM 4.7 FlashX · Support chatbots · negative prompt · hard negative
“Multiple Scam Reports: Several Trustpilot reviews report being misled into purchasing a subscription” GLM 4.7 FlashX · Support chatbots · negative prompt · hard negative
Named alongside
The products named in the same answers as ChatBot.com, over the 36 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ChatBot.com was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 36 of the 36 answers that named ChatBot.com and are not a share of its labels.
Domains cited
113 of the 123 domain citations in answers naming ChatBot.com came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
chatbot.com is not in Google's top ten for any of the category's searches. In the answers, ChatBot.com takes 2% of first choices and Tidio takes 13%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 320 a month (“chatbot.com”)
- AI search demand for its name, est.
- 0 a month
- Organic visits to its site
- about 136,754 a month
- Searches its site ranks for
- 3,899 · 567 in the top three
- Sites linking to it
- 7,852
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This edition- First choices
- 2 across its categories
- Named in
- 36 answers
- Its own site cited
- in 36 of the answers that named it
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 124 | undated | |||
| Glossary or explainer | 25 | undated | |||
| Comparison | 10 | undated | |||
| Case study | 9 | undated | |||
| Template or tool | 6 | undated | |||
| Report or ebook | 4 | undated | |||
| Podcast or video | 1 | undated |
How it is countedHide how it is counted
Every page chatbot.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.
Names read as ChatBot.com
Follow ChatBot.com
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
ChatBot is the company behind ChatBot.com.ShowHide
The company
On record
Wikidata- Website
- chatbot.com
- Founded
- 2017
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn
In its own words
Stated by the vendor, not checked- Positioning
- AI chatbot software for website customer service
- For
- Businesses looking to automate customer service and sales
- Price stated
- ChatBot.com starts at $19/user per month, with a 14-day free trial and no credit card required. chatbot.com
- Starting price
- 19 chatbot.com
- Free plan or trial
- 14-day free trial chatbot.com
- Integrations claimed
- 13 chatbot.com
- Certifications
- SOC 2 Type 2WCAG 2.1 AA
- Customers named
- ToyotaAdobeMercedes-BenzWembley StadiumHairlust
- Not stated on the pages read
- Hosting
What ChatBot.com's own pages state, read October 5, 2026: chatbot.com, chatbot.com/pricing, chatbot.com/features, chatbot.com/integrations. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ChatBot.com's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ChatBot.com, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for ChatBot.com by email, built from the raw record of the edition. It shows:
- where ChatBot.com is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name ChatBot.com, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.