Zoho CRM vs Nutshell
Zero of twelve models named Zoho CRM first on the direct prompt; zero named Nutshell. Zoho CRM was named by twelve of the twelve models and Nutshell by eight and Zoho CRM carries 54 labels and Nutshell 11, so the shares are not directly comparable.
By Zoho Office Suite, India, India, founded 1996. Named in twelve categories this edition.
Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the CRM page.
By framing
Zoho CRMFirst choices, of twelve modelsNutshell
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | |||||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | |||
| Grok 4.1 Fast | | | | | | |
| Mistral Small | | | | | ||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | |||||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | | |
| MiniMax M2.5 | | | |
Zoho CRM Nutshell first choice named as an alternative argued againstblank: not namedEach cell is one answer, Zoho CRM on the left and Nutshell on the right.The direct prompt
Neither was the first choice, one was named
8 of 12 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
4 of 12 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Zoho CRM11%#3 of 10Nutshell0%#– of 10What the models said about Zoho CRM
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.
“Zoho CRM: 300+ negative G2 reviews... Affordable but frustrating for growing teams.” Grok 4.1 Fast · negative prompt · hard negative
“complaining about email sync failures - Systemic reliability issues” MiniMax M2.5 · negative prompt · hard negative
“Start with a free tier (HubSpot or Zoho) to test the waters. Both offer strong functionality at no cost” Claude Haiku 4.5 · budget prompt · first choice
“For most small businesses with limited budgets, Zoho CRM offers the best balance” Mistral Small · budget prompt · first choice
What the models said about Nutshell
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“The best CRM for a company with a limited budget is Nutshell, starting at $13 per month per user” Llama 4 Maverick · budget prompt · first choice
“Nutshell if you want an affordable, easy-to-use CRM for a growing B2B sales team” Perplexity Sonar · paraphrase prompt · alternative
“Start with HubSpot Free/Starter or Nutshell for ease of use and support” Qwen 3.7 Flash · paraphrase prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.