Index › Customer › September 2026 Edition

Chatbots and conversational AI for support

Asked as “customer support chatbot platform”, and as “conversational AI tool for customer service”, on behalf of a mid-market B2B company. 43 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.

Standing

Intercom

Contested

35% of first choices, contested.

ShowinginAll 73 categories in the September 2026 Edition →

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

Small business

Tidio41%Clear leaderStanding →Mid-market

Intercom35%ContestedThis page Enterprise

Intercom12%ContestedStanding →

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.

ProductFirst-choice shareNegative rateLabelsQuadrant

Intercom16%44endorsed leader

Tidio4%27accepted challenger

Freshdesk8%25accepted challenger

Zendesk22%23accepted challenger

Show the six products at 0%, ordered by negative rate

Zendesk AI20%15accepted challenger

05Ada15%20accepted challenger

Freshchat10%10accepted challenger

Botpress8%13accepted challenger

Gorgias7%15accepted challenger

HubSpot Service Hub0%12accepted challenger

Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Head to head

Intercom vs Tidio Intercom vs Freshdesk Tidio vs Freshdesk

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default

Negative label rate →

A05

Accepted challengerEndorsed leader

0%First-choice share → · lines at 30% share and 25% negative50%

Key

Intercom35%

Tidio21%

Freshdesk2%

Zendesk2%

05Ada0%

Gorgias0%

Botpress0%

HubSpot Service Hub0%

Zendesk AI0%

Freshchat0%

02What they warned about

Four of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, Gemini 3.5 Flash, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2 and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.

Intercom

16%

7 of 44 labels negative · 5 of 12 models · 2 hard negative

“Avoid Intercom if you're a small business, need predictable costs, or can't tolerate usage-based billing surprises.” DeepSeek V4 Flash, negative prompt

Zendesk

22%

5 of 23 labels negative · 4 of 12 models · 1 hard negative

“What to Avoid on a Tight Budget: Zendesk - Starts at $55/agent/month, AI costs extra” Kimi K2, budget prompt

Zendesk AI

20%

3 of 15 labels negative · 3 of 12 models

“Zendesk is **significantly more expensive** ($55-169/agent/month + AI add-ons) and complex to configure” Kimi K2, paraphrase prompt

Ada

15%

3 of 20 labels negative · 2 of 12 models · 1 hard negative

“Platforms with Serious Red Flags (Avoid or Extreme Caution)... Ada... Described as a "complete scam company" by multiple users” Kimi K2, negative prompt

03What they cite

Citations exist only for the models that return a source list: four of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

19 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 5 of those lists are Google grounding redirects that name no site and are left out of the counts. 165 links across 91 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.

zendesk.com

vendor site · Zendesk7 answers · 7 citations · 3 models

capterra.com

vendor site · Capterra6 answers · 8 citations · 1 model

lindy.ai

vendor site · Lindy5 answers · 6 citations · 2 models

thecxlead.com

5 answers · 6 citations · 2 models

eesel.ai

5 answers · 5 citations · 2 models

fin.ai

vendor site · Fin.ai5 answers · 5 citations · 2 models

freshworks.com

vendor site · Freshworks5 answers · 5 citations · 2 models

featurebase.app

vendor site · Featurebase4 answers · 5 citations · 2 models

proprofschat.com

vendor site · ProProfs Chat3 answers · 4 citations · 2 models

assembled.com

vendor site · Assembled3 answers · 3 citations · 2 models

botpress.com

vendor site · Botpress3 answers · 3 citations · 1 model

intercom.com

vendor site · Intercom3 answers · 3 citations · 1 model

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

capterra.com/resources/customer-service-chatbot-platforms

5 answers · 1 model

fin.ai/learn/best-ai-chatbots-customer-support

5 answers · 2 models

thecxlead.com/tools/best-ai-chatbot-for-customer-service

5 answers · 2 models

zendesk.com/service/ai/chatbots-customer-service

5 answers · 2 models

freshworks.com/customer-service/support/ai

4 answers · 1 model

lindy.ai/blog/best-customer-service-chatbots

4 answers · 2 models

assembled.com/blog/ai-chat-agents-customer-support

3 answers · 2 models

botpress.com/blog/customer-service-chatbot-platforms

3 answers · 1 model

eesel.ai/blog/best-ai-customer-support-chatbot

3 answers · 1 model

proprofschat.com/blog/best-customer-service-chatbots

3 answers · 2 models

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.

ModelDirect“What is the best customer support chatbot platform for a mid-market B2B company?”Paraphrase“Which conversational AI tool for customer service would you recommend to a mid-sized B2B company?”Comparative“What are the top customer support chatbot platforms and how do they differ?”Budget-constrained“What is the best customer support chatbot platform for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a customer support chatbot platform. What should we look at?”Negative“Which customer support chatbot platforms should I avoid or be cautious about?”

Claude Haiku 4.5Plain

Two alternatives

Freshdesk, TeamSupport

against: ZendeskIntercom, ZendeskChanged

Four alternatives

Drift, Freshchat, Freshdesk, HubSpot Service Hub

against: Microsoft Bot Framework/Azure Bot ServiceIntercom

Five alternatives

Ada, Freshdesk, Salesforce Agentforce, Tidio, Zendesk AI Agents

Tidio

Three alternatives

Chatbase, Chatling, eesel.ai

no first choicenothing named

GPT-5.4 miniIntercom

Three alternatives

Freshdesk, Freshworks Freddy AI Agent, Zendesk

IntercomHeld

One alternative

Zendesk

Zendesk AI

Seven alternatives

Ada, Freshchat, Freshdesk, Freshworks Freddy AI Agent, Gorgias, Intercom, Salesforce Service Cloud

Tidio

Two alternatives

Crisp, Zoho SalesIQ

against: Intercom, Zendesk AI / chatbot add-onsno first choicenothing named

Gemini 3.5 FlashPylon

Three alternatives

Ada, Intercom, TeamSupport

Intercom, Worknet AIChanged

Three alternatives

ClearFeed, Forethought, Zendesk AI

Intercom

Five alternatives

Ada, Botpress, Gorgias, Zendesk AI, Zowie

Tidio

Four alternatives

Botpress, Chatbase, ManyChat, Quidget

no first choice

Seven alternatives

Ada, Intercom, Kustomer KIQ, Sierra, Solvemate, Thankful, Zendesk AI

against: Intercom's Fin AI

Perplexity SonarIntercom

Two alternatives

TeamSupport, Zendesk

against: Freshworks Freddy AI AgentIntercomHeld

Two alternatives

Front, Pylon

Zendesk

Six alternatives

Ada, Freshchat, Freshworks Freddy AI Agent, Gorgias, Intercom, Tidio

Tidio

Two alternatives

HubSpot Sales Hub, Quidget

no first choiceagainst: Sobot

Grok 4.1 FastIntercom

Three alternatives

Ada, Tidio, Zendesk AI

against: DriftIntercomHeld

Three alternatives

Freshdesk, Pylon, Zendesk AI

no first choiceTidio

Six alternatives

Chatbase, Chatling, Freshchat, HubSpot Service Hub, ProProfs Chat, eesel AI

against: Intercom, ManyChat, Zendeskno first choice

Four alternatives

Ada, Infobip, Sierra, Zendesk AI

against: Crisp, Drift, Intercom, LivePerson, ManyChat, Paradox.ai, Tidio, Yellow.ai

Mistral SmallIntercom

Four alternatives

Freshdesk, Fulcrum by Simple Machines, HubSpot Service Hub, Zendesk

HelplyChanged

Two alternatives

Botpress, Plain

against: Zendesk AIno first choiceChatsy

Five alternatives

Freshchat, ProProfs Chat, Tidio, Zoho SalesIQ, tawk.to

no first choiceagainst: Character.AI, ConverseNow Technologies, Google Cloud Contact Center AI

DeepSeek V4 FlashFreshdesk (Freshworks) — Freddy AI

Two alternatives

Intercom, Zendesk AI

against: AdaIntercomChanged

Three alternatives

Botpress, Freshworks Freddy AI Agent, TeamSupport

against: Zendesk AIIntercom

Eleven alternatives

Ada, Botpress, Freshdesk, Gorgias, HubSpot Service Hub, Kore.ai, Rasa, Salesforce Agentforce, Sierra, Tidio, Zendesk AI Agents

Tidio, Zoho Desk

Three alternatives

Chatbase, Chatling, Freshdesk

Intercom

Four alternatives

Ada, Freshdesk, Freshworks Freddy AI Agent, Zendesk

against: Chatfuel, Intercom, Zendesk AI Agents

Llama 4 MaverickTeamSupport

Three alternatives

Ada, Intercom, Tidio

no first choiceChangedno first choiceHelp Scout, Tidio, Zoho Deskno first choicenothing named

Qwen 3.7 FlashTeamSupport

Three alternatives

Intercom, Plain, Zendesk

PylonChanged

Two alternatives

Intercom, Plain

Gorgias, Intercom

Six alternatives

Ada, Chatbase, Freshdesk, Invent, Sierra, Zendesk AI

Zoho SalesIQ

Three alternatives

Freshdesk, ManyChat, Tidio

against: Lindy, Zendeskno first choiceagainst: Botpress, Chatfuel, Chatwoot, Drift, Freshdesk, HubSpot Conversations, Intercom, ManyChat, Rocket.Chat, Salesforce Service Cloud, Zoho Desk

Kimi K2Freshdesk

Three alternatives

HubSpot Service Hub, Intercom, Plain

against: ZendeskIntercomChanged

Two alternatives

Freshdesk, Salesforce Agentforce

against: Zendesk AIIntercom

Four alternatives

Ada, Freshdesk Freddy AI, Gorgias, Zendesk AI

against: Salesforce Agentforce, Tidio LyroTidio

One alternative

Zoho SalesIQ

against: Intercom, ZendeskIntercom

Six alternatives

Botsonic, Freshdesk, Freshworks Freddy AI Agent, HubSpot Breeze, SiteGPT, Zendesk

against: Ada, Decagon, Sierraagainst: Ada, Chatbot.com / Chatbot.app, DeepChat / Zenith AI / Sunly AI, Freshchat, Freshdesk, Gorgias, Intercom, Vyro / Chatly / Imagine.art

GLM 4.7 FlashXIntercom

Three alternatives

Aissist.io, Decagon, Zendesk AI

IntercomHeld

One alternative

Zendesk

Ada, Intercom, Tidio

Twelve alternatives

Botpress, Crisp, Google Dialogflow CX, Gorgias, HubSpot Service Hub, IBM Watson Assistant, Kore.ai, Rasa, Sierra, Zendesk, Zoho Desk, eesel AI

Zoho Desk

Four alternatives

Chatling, Freshdesk, Tidio, eesel.ai

no first choiceagainst: ServiceNow Now Assist, WotNot Platform

MiniMax M2.5Decagon, YourGPT

Three alternatives

Intercom, TeamSupport, Zendesk

HubSpot Service Hub + Breeze Customer AgentChanged

One alternative

Zobot

Intercom

Eight alternatives

Botpress, Freshdesk Freddy AI, Gorgias, Kore.ai, Rasa, Salesforce Agentforce, Tidio Lyro, Zendesk AI Agents

Tidio

Four alternatives

Crisp, HubSpot Free Tier, ManyChat, Zoho SalesIQ

no first choicenothing named

Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record

Seventy-two rows: every prompt, every model, every answer.

Prompt	Model	Version string	Time (UTC)	Searched	Sources	Latency
Direct recommendation	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 01:09	yes	12	9 s
Direct recommendation	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 01:10	yes	3	7 s
Direct recommendation	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 02:03	yes	17	25 s
Direct recommendation	Perplexity Sonar	`sonar`	2026-09-15 00:14	yes	20	7 s
Direct recommendation	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-14 23:57	yes	0	9 s
Direct recommendation	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 03:30	yes	0	10 s
Direct recommendation	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 01:01	yes	0	63 s
Direct recommendation	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 01:09	yes	0	2 s
Direct recommendation	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-14 23:00	yes	0	26 s
Direct recommendation	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-14 22:57	yes	0	31 s
Direct recommendation	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 04:09	yes	0	64 s
Direct recommendation	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 02:53	yes	0	12 s
Paraphrase	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 00:10	no	0	5 s
Paraphrase	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 01:34	yes	2	5 s
Paraphrase	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 01:20	yes	16	30 s
Paraphrase	Perplexity Sonar	`sonar`	2026-09-15 00:04	yes	20	6 s
Paraphrase	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 05:01	yes	0	11 s
Paraphrase	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 00:01	yes	0	7 s
Paraphrase	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 04:14	yes	0	43 s
Paraphrase	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-14 22:53	yes	0	2 s
Paraphrase	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 01:00	yes	0	37 s
Paraphrase	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-14 23:54	yes	0	25 s
Paraphrase	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 03:30	yes	0	17 s
Paraphrase	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 03:10	yes	0	17 s
Comparative	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 01:51	yes	7	8 s
Comparative	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 01:27	yes	3	7 s
Comparative	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 04:30	yes	21	21 s
Comparative	Perplexity Sonar	`sonar`	2026-09-15 03:16	yes	20	14 s
Comparative	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 03:35	yes	0	5 s
Comparative	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:18	yes	0	7 s
Comparative	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 00:42	yes	0	31 s
Comparative	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-14 23:33	yes	0	2 s
Comparative	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 00:10	yes	0	23 s
Comparative	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 03:27	yes	0	31 s
Comparative	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-14 23:49	yes	0	20 s
Comparative	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 03:51	yes	0	15 s
Budget constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 02:28	yes	7	9 s
Budget constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-14 23:26	no	0	2 s
Budget constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-14 23:14	yes	10	18 s
Budget constrained	Perplexity Sonar	`sonar`	2026-09-15 01:53	yes	20	6 s
Budget constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 04:18	yes	0	7 s
Budget constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 03:55	yes	0	7 s
Budget constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 04:10	yes	0	14 s
Budget constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 01:22	yes	0	1 s
Budget constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-14 23:00	yes	0	17 s
Budget constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 04:39	yes	0	27 s
Budget constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 03:39	yes	0	49 s
Budget constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 04:29	yes	0	11 s
Scale constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 01:59	no	0	8 s
Scale constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 04:50	no	0	12 s
Scale constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 04:03	no	0	16 s
Scale constrained	Perplexity Sonar	`sonar`	2026-09-14 23:39	yes	20	7 s
Scale constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 04:37	yes	0	9 s
Scale constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 02:29	no	0	8 s
Scale constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 02:32	yes	0	19 s
Scale constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 01:22	yes	0	3 s
Scale constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-14 23:42	yes	0	32 s
Scale constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 03:57	yes	0	78 s
Scale constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 01:06	yes	0	22 s
Scale constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 00:40	yes	0	12 s
Negative framing	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-14 23:33	yes	7	8 s
Negative framing	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 04:35	yes	4	8 s
Negative framing	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-14 23:51	yes	25	25 s
Negative framing	Perplexity Sonar	`sonar`	2026-09-15 03:28	yes	20	6 s
Negative framing	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 04:27	yes	0	8 s
Negative framing	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 01:33	yes	0	9 s
Negative framing	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-14 23:37	yes	0	35 s
Negative framing	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 01:28	yes	0	2 s
Negative framing	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 03:10	no	0	42 s
Negative framing	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 03:28	yes	0	62 s
Negative framing	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 00:38	yes	0	42 s
Negative framing	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 05:03	yes	0	23 s

Noise floor in this category

Flips between the edition run and its calibration repeat. Six prompts per model is a small sample; the index-wide floor is the number to trust.

Claude Haiku 4.5

2 of 4 flipped

GPT-5.4 mini

2 of 4 flipped

Gemini 3.5 Flash

3 of 4 flipped

Perplexity Sonar

1 of 4 flipped

Grok 4.1 Fast

3 of 5 flipped

Mistral Small

4 of 4 flipped

DeepSeek V4 Flash

3 of 5 flipped

Llama 4 Maverick

2 of 2 flipped

Qwen 3.7 Flash

4 of 4 flipped

Kimi K2

6 of 6 flipped

GLM 4.7 FlashX

2 of 4 flipped

MiniMax M2.5

2 of 4 flipped

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings

Freshworks read as Freshworks Freddy AI Agent

Freshworks (Freddy AI) read as Freshworks Freddy AI Agent

HubSpot read as HubSpot Service Hub

HubSpot (Breeze AI) read as HubSpot Service Hub

Unresolved, counted raw

Aissist.io

Character.AI

Chatbot Builder AI

Chatbot.com / Chatbot.app

CustomGPT

Customerly

DeepChat / Zenith AI / Sunly AI

Freshdesk (Freshworks) — Freddy AI

Fulcrum by Simple Machines

HubSpot Conversations

HubSpot Service Hub + Breeze Customer Agent

HubSpot Service Hub / Chatbot Builder

Intercom's Fin AI

Invent

Kustomer KIQ

Microsoft Bot Framework/Azure Bot Service

Minami

Paradox.ai

Respond.io

ServiceNow Now Assist

Solvemate

Thankful

Tidio + Lyro

Vyro / Chatly / Imagine.art

WotNot Platform

Zendesk AI / chatbot add-ons

Zobot (Zoho SalesIQ)

eesel.ai

Discontinued, still offered

No shut-down product was recommended here.

Chatbots and conversational AI for support

By buyer segment

01The standing

Recommended versus criticized

02What they warned about

03What they cite

Sites the answers cite

Pages the answers cite

04How they answered

05The record

Noise floor in this category

Normalization in this category

Also in customer