Small businessnewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 83 of 93, unchanged
2 categories · Named, not rankedYellow.ai
18Judge labels
0First choices
2Negative labels
11 / 14Models named it
2Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
4 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Yellow.ai was named 4 times in Support chatbots and 1 other category, where Intercom Fin AI Agent led with 41%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
Small business88 of 98
0%1 label
under the label threshold
Mid-market39 of 114
0%3 labels
under the label threshold
Enterprise20 of 113
0%9 labels
under the label threshold
In support chatbots · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Yellow.ai for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Chatbots and conversational AI for support | Customer | 0% | 39 of 114 | 0% | 3 | under 10 labels · led by Intercom Fin AI Agent at 41% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Contact center platforms | Customer | 0% | 41 of 86 | 0% | 1 | under 10 labels · led by Five9 at 18% |
Movement
Since September 2026, Yellow.ai held within the floor in all two categories: no change cleared 11 points.
Best category · Support chatbots · by segment
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 96 → 63 of 109
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 89 → 19 of 105
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Support chatbots | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 96 → 39 of 114 |
| Contact center | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 41 of 86, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Yellow.ai across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Yellow.ai across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct1 labelNone
Paraphrase1 labelNone
Comparative11 labelsNone
Budget-constrained2 labelsNone
Scale-constrained2 labelsNone
Negative1 labelNone
First choiceAlternativeMentionNegative18 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“choose Ada / Yellow.ai for enterprise automation-first with no-code governance” Muse Glimmer 30B · Support chatbots · comparative prompt · alternative
“If AI automation and deflection are your top priority: Consider Yellow.ai” Qwen 3.7 Flash · Contact center · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
No model argued against it.
Named alongside
The products named in the same answers as Yellow.ai, over the 18 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Yellow.ai was named but was not.ShowHide
Named alongside
The products named in the same answers as Yellow.ai, over the 18 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Yellow.ai was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Yellow.ai. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 18 of the 18 answers that named Yellow.ai and are not a share of its labels.
Domains cited
yellow.aiYour site10
wonderchat.io8
sobot.io7
zendesk.com7
botpress.com5
comm100.com5
guideflow.com5
capterra.com4
cmswire.com4
cxtoday.com4
Forty-nine of the fifty-nine domain citations in answers naming Yellow.ai came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on yellow.ai
3,356
subdomains included
Content
275
counted in the table below
Documentation
2,873
Product · Integration
9 · 0
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Glossary or explainer | 90 | 61 | 2026-09-24 | ||
| Report or ebook | 73 | 0 | 2025-09-23 | ||
| Blog | 34 | 3 | 2026-09-11 | ||
| Template or tool | 28 | 23 | 2026-09-24 | ||
| Case study | 20 | 0 | 2026-05-13 | ||
| Podcast or video | 10 | 0 | 2023-09-05 | ||
| Webinar or virtual event | 9 | 0 | 2023-01-27 | ||
| News or press | 5 | 0 | 2022-06-13 | ||
| Comparison | 4 | 1 | 2026-09-26 | ||
| Conference or event | 2 | 1 | 2026-09-24 |
Most recent
- 2026-09-26Ivr vs iva comparison
- 2026-09-24Advanced virtual assistants glossary or explainer
- 2026-09-24Agent assist glossary or explainer
- 2026-09-24Behaviour prediction glossary or explainer
- 2026-09-24Biometric authentication glossary or explainer
- 2026-09-24Bot fallback glossary or explainer
How it is countedHide how it is counted
Every page yellow.ai exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Follow Yellow.ai
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Yellow.ai is its own company.ShowHide
The company
Yellow.ai is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- Agentic AI platform for CX and EX automation
- For
- Enterprise
- Price stated
- Pricing yellow.ai
- Free plan or trial
- Try for free yellow.ai/pricing
- Integrations claimed
- 150 yellow.ai · 100 yellow.ai/platform/integrations pages disagree
- Certifications
- HIPAAISO 27001ISO 27701SOC 2 Type IIPCI-DSS V 4.0.1SOC2/GDPR/ISOISO/IEC 27001:2022ISO/IEC 27701:2019
- Hosting
- IN, US, EU, SEA & MEAGlobalUS
- Customers named
- InteleTravelThe City of Cape CoralLion ParcelWaste ConnectionsVIPdeskRandstad USASonyLogitech
- Not stated on the pages read
- Starting price
What Yellow.ai's own pages state, read October 5, 2026: yellow.ai, yellow.ai/pricing, trust.yellow.ai, yellow.ai/platform/ai-copilot, yellow.ai/platform/integrations. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Yellow.ai's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Yellow.ai, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Yellow.ai by email, built from the raw record of the edition. It shows:
- where Yellow.ai is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Yellow.ai, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.