Small businessgoneNot named this edition; 0% in September 2026.
0%from 0% in September 2026
Inside the floor by 11 pointsNot ranked
IBM watsonx Assistant
11Judge labels
1First choices
2Negative labels
7 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
1 label, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. IBM watsonx Assistant was named 1 time in Support chatbots, where Intercom Fin AI Agent led with 41%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
Small businessnot named
0%
No model named it for this buyer.
Mid-market85 of 114
0%1 label
under the label threshold
Enterprise14 of 113
2%9 labels
under the label threshold
In support chatbots · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named IBM watsonx Assistant for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Chatbots and conversational AI for support | Customer | 0% | 85 of 114 | 0% | 1 | under 10 labels · led by Intercom Fin AI Agent at 41% | newNew since September 2026: not ranked then, 0% now. |
Movement
Since September 2026, IBM watsonx Assistant held within the floor in its one category: no change cleared 11 points.
Best category · Support chatbots · by segment
Mid-marketnewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 81 of 109, unchanged
Enterprise▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 32 → 13 of 105
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Support chatbots | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 85 of 114, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated IBM watsonx Assistant across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated IBM watsonx Assistant across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase1 label1
Comparative7 labelsNone
Budget-constrained0 labelsNone
Scale-constrained1 labelNone
Negative2 labels1not counted in share
First choiceAlternativeMentionNegative11 labels in all, every segment counted; 1 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
No positive label carried a quote.
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
No model argued against it.
Named alongside
The products named in the same answers as IBM watsonx Assistant, over the 11 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and IBM watsonx Assistant was named but was not.ShowHide
Named alongside
The products named in the same answers as IBM watsonx Assistant, over the 11 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and IBM watsonx Assistant was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named IBM watsonx Assistant. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 11 of the 11 answers that named IBM watsonx Assistant and are not a share of its labels.
Domains cited
yellow.ai7
comm100.com6
guideflow.com5
rasa.com5
zendesk.com5
botpress.com4
capterra.com4
wonderchat.io4
cxtoday.com3
g2.com3
No domain is on file for IBM watsonx Assistant, so its own site is not marked.
Pages cited
Pages are listed as the models cited them.
Search and answers
Where IBM watsonx Assistant stands in Google search beside where it stands in the models' answers.ShowHide
Search and answers
Where IBM watsonx Assistant stands in Google search beside where it stands in the models' answers.
ShowHideIn search
Google, US estimates- Searches for its name, Google
- 90 a month (“ibm watsonx assistant”)
- AI search demand for its name, est.
- 23 a month
- Its own site
- No site of its own on file, so no site figures
In answers
This editionShare of first choices
0%
rank 85 of 114 in support chatbots
Segment leader
41%
Intercom Fin AI Agent
- First choices
- 1 across its categories
- Named in
- 11 answers
- Its own site cited
- No site on file to match
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as IBM watsonx Assistant
What the judge wrote, as written, with how often. The vendor table decides that these count as IBM watsonx Assistant; a claim can dispute any of them.
IBM Watsonx Assistant 1
Follow IBM watsonx Assistant
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when IBM watsonx Assistant's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as IBM watsonx Assistant, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for IBM watsonx Assistant by email, built from the raw record of the edition. It shows:
- where IBM watsonx Assistant is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name IBM watsonx Assistant, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.