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GTM AI Index
Index › Products › SurveySensum · October 2026 Edition
1 category · Named, not ranked

SurveySensum

11Judge labels
1First choices
0Negative labels
7 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
6 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. SurveySensum was named 6 times in Feedback, where CustomerGauge led with 24%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In feedback · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named SurveySensum for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Customer feedback and surveysCustomer2%14 of 840%6under 10 labels · led by CustomerGauge at 24%▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, SurveySensum held within the floor in its one category: no change cleared 11 points.

Best category · Feedback · by segment

Small businessnewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 30 of 83, unchanged
Mid-market▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 40 → 14 of 81
EnterprisenewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 28 of 64, unchanged

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Feedback0%2%▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 40 → 14 of 84

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated SurveySensum across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar01001
Grok 4.2000000
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick01001
Qwen 3.7 Flash01001
Kimi K200000
GLM 4.7 FlashX10001
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B01102

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct3 labelsNone
Paraphrase6 labels1
Comparative0 labelsNone
Budget-constrained2 labelsNone
Scale-constrained0 labelsNone
Negative0 labelsNone
First choiceAlternativeMentionNegative11 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“the best recommendation is SurveySensum” GLM 4.7 FlashX · Feedback · paraphrase prompt · first choice
“best if you want AI-powered analysis and operational workflows with a mid-market fit” Perplexity Sonar · Feedback · direct prompt · alternative
“Other options include SurveySensum, AskNicely, Retently, and Zonka Feedback” Llama 4 Maverick · Feedback · paraphrase prompt · alternative
“SurveySensum is the most commonly recommended mid-market value pick.” Muse Glimmer 30B · Feedback · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as SurveySensum, over the 11 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and SurveySensum was named but was not.
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ProductSame answerTook the first choice insteadHead to head
CustomerGauge7 of 116Not among the top eight
Qualtrics CustomerXM4 of 111Not among the top eight
Zonka Feedback4 of 110Not among the top eight
Retently3 of 111Not among the top eight
Medallia Experience Cloud3 of 110Not among the top eight
Typeform3 of 110Not among the top eight
Google Forms2 of 112Not among the top eight
SurveySparrow2 of 111Not among the top eight
Canny2 of 110Not among the top eight
Hotjar2 of 110Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named SurveySensum. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 11 of the 11 answers that named SurveySensum and are not a share of its labels.

Domains cited

surveysensum.comYour site8
blog.hubspot.com7
chattermill.com6
customergauge.com5
surveysparrow.com5
survicate.com5
zonkafeedback.com5
fluidsurveys.com4
guideflow.com4
retently.com4

Forty-five of the fifty-three domain citations in answers naming SurveySensum came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

surveysensum.com ranks 3 on Google for the category's searches. In the answers, SurveySensum takes 2% of first choices and CustomerGauge takes 24%.
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In search

Google, US estimates
Position for “customer feedback and survey platform”
–
not in the top ten
Position for “best customer feedback and survey platform”
3

In answers

This edition
Share of first choices
2%
rank 14 of 84 in feedback
Segment leader
24%
CustomerGauge
First choices
1 across its categories
Named in
11 answers
Its own site cited
in 11 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on surveysensum.com
679
subdomains included
Content
562
counted in the table below
Documentation
0
Product · Integration
0 · 0
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog47202026-06-11CRM
Comparison5802026-06-12
Case study1802019-09-10
Report or ebook8undated
Glossary or explainer302025-12-23
Conference or event202022-08-22
Webinar or virtual event1undated

Most recent

How it is countedHide how it is counted

Every page surveysensum.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow SurveySensum

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

SurveySensum is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
AI-Enabled Customer Feedback Platform
For
Enterprises looking to measure and act on NPS, CSAT, Employee Experience, and Market Research
Price stated
We offer three plans: Starter CX, Self-Serve CX, Managed CX; $50/Hr; $100/Session surveysensum.com/pricing
Starting price
50 surveysensum.com/pricing
Free plan or trial
Request a FREE Demo surveysensum.com
Integrations claimed
8 surveysensum.com/pricing
Certifications
ISMS CertifiedHIPAAGDPRSOC 2ISO 27001
Hosting
your native countryyour country
Customers named
Nissan - IndomobilMercedes - DaimlerAstra Honda MotorAllianzIndosatLink NetPine LabsBizagi

What SurveySensum's own pages state, read October 5, 2026: surveysensum.com, surveysensum.com, surveysensum.com/pricing, surveysensum.com/customers. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when SurveySensum's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as SurveySensum, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for SurveySensum by email, built from the raw record of the edition. It shows:

  • where SurveySensum is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name SurveySensum, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at surveysensum.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.