Every category where a model named Salesforce Loyalty Management for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Loyalty, advocacy and referrals	Marketing	0%	22 of 124	0%	11	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Salesforce Loyalty Management yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Salesforce Loyalty Management across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Labels
Claude Haiku 4.5	1	0	1
GPT-5.4 mini	1	0	1
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	0	0	0
Grok 4.1 Fast	0	1	1
Mistral Small	0	2	2
DeepSeek V4 Flash	0	2	2
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	0	2	2
Kimi K2	0	1	1
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	0	1	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct11 labels1

Paraphrase0 labelsNone

Comparative12 labelsNone

Budget-constrained2 labelsNone

Scale-constrained2 labelsNone

Negative2 labelsNone

First choiceAlternativeMentionNegative29 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“the natural choice for teams already operating inside the Salesforce ecosystem” Claude Haiku 4.5 · Loyalty · direct prompt · alternative

“Best if you already live in Salesforce: Salesforce Loyalty Management” GPT-5.4 mini · Loyalty · direct prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Salesforce Loyalty Management, over the 29 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Salesforce Loyalty Management was named but was not.

ProductSame answerTook the first choice insteadHead to head

Open Loyalty20 of 294Not in the top three

Extole20 of 292Not in the top three

Antavo16 of 291Not in the top three

Annex Cloud15 of 293Not in the top three

Talon.One14 of 294Not in the top three

Ambassador14 of 292Not in the top three

Influitive12 of 295Not in the top three

Smile.io12 of 293Not in the top three

LoyaltyLion12 of 290Not in the top three

Referral Rock11 of 291Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Salesforce Loyalty Management. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 5 of the 29 answers that named Salesforce Loyalty Management and are not a share of its labels.

Domains cited

directiveconsulting.com4

openloyalty.io4

customergauge.com3

neoday.com3

b2bnn.com2

blog.usetada.com2

exchangesolutions.com2

loyaltymethods.com2

smile.io2

sourceforge.net2

Twenty-six of the twenty-six domain citations in answers naming Salesforce Loyalty Management came from somebody else's page.

Pages cited

directiveconsulting.com/blog/blog-b2b-loyalty-program-software4

customergauge.com/blog/b2b-referral-software3

neoday.com/blog/best-customer-loyalty-platforms-20263

openloyalty.io/insider/best-referral-software3

b2bnn.com/2026/07/best-b2b-loyalty-platforms-in-2026-full-guide2

blog.usetada.com/en/best-loyalty-platforms-for-enterprise2

customergauge.com/blog/customer-loyalty-software2

loyaltymethods.com/resources/blog/top-enterprise-loyalty-platforms2

Pages are listed as the models cited them.

Names read as Salesforce Loyalty Management

What the judge wrote, as written, with how often. The vendor table decides that these count as Salesforce Loyalty Management; a claim can dispute any of them.

Salesforce Loyalty 2Salesforce 1

The company

Salesforce is the company behind Salesforce Loyalty Management.

Website: salesforce.com
Headquarters: San Francisco, United States
Founded: 1999
Employees: about 35,000 (2019)
Ownership: Public, CRM on New York Stock Exchange

From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Salesforce Loyalty Management's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Salesforce Loyalty Management, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at salesforce.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.