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GTM AI Index
Index › Products › PolyAI › Alternatives · October 2026 Edition
One category · what the models named instead

Alternatives to PolyAI, as AI models named them

In the October 2026 Edition, 218 of the 252 answers collected in the one category where PolyAI holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
First choices in the 218 answers that did not name PolyAI, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

AI voice agents

Customer. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when PolyAI is not its first choice or an alternative in it.
Small businessPolyAI holds 4 labels here, under the 10-label cutoff, so it is unranked.

Eighty-four of the eighty-four answers did not name PolyAI; it was the first choice in zero. The first choices in those eighty-four answers, twenty-seven products in all, the eight most named:

Retell AI20 of 84
CloudTalk13 of 84
Synthflow10 of 84
Vapi8 of 84
Goodcall5 of 84
Bland AI2 of 84
Brilo.ai2 of 84
Rosie AI2 of 84
19 more in the record.The full small business standing →
Mid-marketPolyAI is #7 of 8 here at 0% of first choices, 18 labels.

Seventy-six of the eighty-four answers did not name PolyAI; it was the first choice in zero. The first choices in those seventy-six answers, twenty-one products in all, the eight most named:

Retell AI18 of 76
CloudTalk11 of 76
Vapi11 of 76
Aloware5 of 76
Bland AI3 of 76
Brilo.ai2 of 76
Goodcall2 of 76
Regal2 of 76
13 more in the record.The full mid-market standing →
EnterprisePolyAI is #1 of 11 here at 21% of first choices, 36 labels.

Fifty-eight of the eighty-four answers did not name PolyAI; it was the first choice in sixteen. The first choices in those fifty-eight answers, sixteen products in all, the eight most named:

Retell AI10 of 58
Sierra4 of 58
Bland AI3 of 58
Kore.ai3 of 58
Rasa Voice3 of 58
Parloa2 of 58
Vapi2 of 58
8 more in the record.The full enterprise standing →

How to read this

A category is asked six ways of each of fourteen models on behalf of each buyer segment, so a segment is eighty-four answers. An answer belongs on this page when the judge labeled PolyAI neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named PolyAI only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from PolyAI's side.

Every answer and every label behind these figures is in the record, sent on request. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of PolyAI was named by a model, not endorsed by anyone.