Every category where a model named Parloa for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
AI voice agents	Customer	0%	69 of 103	0%	1	under 10 labels · led by Retell AI at 27%

Movement

This is the first edition on this tier, so no move can be computed for Parloa yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Parloa across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	Mention	Labels
Claude Haiku 4.5	0	0
GPT-5.4 mini	0	0
Gemini 3.5 Flash	0	0
Perplexity Sonar	0	0
Grok 4.20	0	0
Mistral Small	0	0
DeepSeek V4 Flash	0	0
Llama 4 Maverick	0	0
Qwen 3.7 Flash	0	0
Kimi K2	0	0
GLM 4.7 FlashX	0	0
MiniMax M2.5	0	0
GPT-6 Luna	0	0
Muse Glimmer 30B	1	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct4 labels2

Paraphrase3 labels2

Comparative7 labelsNone

Budget-constrained2 labelsNone

Scale-constrained2 labelsNone

Negative0 labelsNone

First choiceAlternativeMentionNegative18 labels in all, every segment counted; 4 of the 4 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Parloa, over the 18 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Parloa was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Retell AI11 of 183Not among the top eight

PolyAI10 of 183Not among the top eight

Cognigy10 of 182Not among the top eight

Bland AI8 of 180Not among the top eight

Vapi8 of 180Not among the top eight

Deepgram Voice Agent API6 of 180Not among the top eight

Synthflow6 of 180Not among the top eight

Kore.ai5 of 182Not among the top eight

Sierra5 of 181Not among the top eight

Salesforce Agentforce Voice4 of 180Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Parloa. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 18 of the 18 answers that named Parloa and are not a share of its labels.

Domains cited

parloa.comYour site12

retellai.com12

cloudtalk.io8

synthflow.ai7

thoughtly.com7

deepgram.com6

rasa.com6

salesforce.com5

brilo.ai4

digitalapplied.com4

Fifty-nine of the seventy-one domain citations in answers naming Parloa came from somebody else's page.

Pages cited

parloa.com/knowledge-hub/ai-voice-agent-solutions9

cloudtalk.io/blog/best-ai-voice-agents-for-customer-support-and-service6

retellai.com/blog/best-ai-voice-agent-services-businesses6

parloa.com/knowledge-hub/best-voice-ai-companies-customer-support5

rasa.com/blog/best-ai-voice-agents5

retellai.com/blog/best-voice-ai-providers5

brilo.ai/resources/best-ai-voice-agents4

parloa.com/knowledge-hub/best-conversational-ai-platforms4

Pages are listed as the models cited them.

Search and answers

parloa.com is not in Google's top ten for any of the category's searches. In the answers, Parloa takes 0% of first choices and Retell AI takes 27%.

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In search

Google, US estimates

Position for “ai voice agent platform”

–

not in the top ten

Position for “best ai voice agent platform”

–

not in the top ten

Searches for its name, Google: 2,900 a month (“parloa”)
AI search demand for its name, est.: 66 a month
Organic visits to its site: about 2,757 a month
Searches its site ranks for: 653 · 31 in the top three
Sites linking to it: 2,129
Paid Google search: No ads found in the estimate; that does not mean it runs none

Ads on GoogleDetailLess

120+ ads · 64 image, 54 text, 2 video · 120 shown in the last 30 days

First shown September 2025, as Parloa GmbH, verified. Ads started 2025-11 to 2026-10: 119 in the year, 1 before.

On Google's pages: 1 2 3 4

In answers

This edition

Share of first choices

rank 69 of 103 in AI voice agents

Segment leader

27%

Retell AI

First choices: 4 across its categories
Named in: 18 answers
Its own site cited: in 18 of the answers that named it

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on parloa.com

949

subdomains included

Content

343

counted in the table below

Documentation

Product · Integration

8 · 0

Kind	Pages	Last 90 days	Latest
Blog	135	1	2026-09-17
Conference or event	59	undated
Case study	34	undated
Comparison	31	undated
Webinar or virtual event	27	undated
Report or ebook	22	undated
Glossary or explainer	20	undated
News or press	7	undated
Podcast or video	5	undated
Template or tool	3	undated

Most recent

2026-09-17Parloa zones deploy ai globally with data residency you can prove blog

How it is countedHide how it is counted

Every page parloa.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow Parloa

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Parloa is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: Parloa is the AI agent management platform for enterprise CX. Build, test, and scale voice and chat AI agents that turn conversations into loyalty.
parloa.com
For: enterprise CX
parloa.com
Certifications: SAP's endorsed app premium certificationISO/IEC 27001:2022ISO 17442:2020SOC 2 Type 1SOC 2 Type 2PCI DSSHIPAADORA
Customers named: Waterfield TechMEGMünchener Verein Insurance GroupDOMCURA AGAUTO1 GroupSwiss Life GermanyWESER-KURIER MediengruppeNord-Ostsee Automobile
Not stated on the pages read: Price, starting price, free plan or trial, integrations, hosting

What Parloa's own pages state, read October 5, 2026: parloa.com, trust.parloa.com, parloa.com/platform, parloa.com/customers, parloa.com/partners. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Parloa's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Parloa, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Parloa by email, built from the raw record of the edition. It shows:

where Parloa is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Parloa, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.