AI Indexes
GTM AI Index
Index › Products › Lob · October 2026 Edition
3 categories · Ranked

Lob

294Judge labels
41First choices
52Negative labels
14 / 14Models named it
3Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
43% in Direct mail for enterprise buyers
Rank 2 of 68 in the mid-market standingaccepted challenger
1 of 14 models made it the first choice on the direct prompt; 23% of its 57 labels there were negative.
What the models named instead of Lob →
By buyer segmentStrongest at enterprise.
In direct mail · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Lob for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
PrintMarketing8%2 of 6823%57accepted challenger▲+1Since September 2026: 9% → 10%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.
Direct mail and gifting platformsMarketing4%6 of 9017%18accepted challenger
Address verification toolsGTM data and infrastructure0%21 of 1086%18accepted challenger

Movement

Since September 2026, Lob held within the floor in all three categories: no change cleared 11 points.

Best category · Direct mail · by segment

Small business▲+5Since September 2026: 10% → 15%, +5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
15%from 10% in September 2026
Inside the floor by 6 pointsRank 3 → 2 of 73
Mid-market▲+1Since September 2026: 9% → 10%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.
10%from 9% in September 2026
Inside the floor by 10 pointsRank 2 of 66, unchanged
Enterprise▲+9Since September 2026: 37% → 47%, +9 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
47%from 37% in September 2026
Inside the floor by 2 pointsRank 1 of 56, unchanged

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Direct mail & gifting0%2%newNew since September 2026: not ranked then, 2% now.New this editionRank 6 of 90, unchanged
Direct mail9%10%▲+1Since September 2026: 9% → 10%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 2 of 68, unchanged
Address verification0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 21 of 108, unchanged

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Lob across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.511114
GPT-5.4 mini31004
Gemini 3.5 Flash24028
Perplexity Sonar10113
Grok 4.20362314
Mistral Small11002
DeepSeek V4 Flash162211
Llama 4 Maverick00101
Qwen 3.7 Flash03014
Kimi K224129
GLM 4.7 FlashX04217
MiniMax M2.532117
GPT-6 Luna170210
Muse Glimmer 30B23319

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct45 labels7
Paraphrase35 labels9
Comparative80 labels31not counted in share
Budget-constrained44 labels17
Scale-constrained38 labels8
Negative52 labels3not counted in share
First choiceAlternativeMentionNegative294 labels in all, every segment counted; 41 of the 75 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“1. Lob - Focus: API-driven platform for automating personalized direct mail ... Strengths: Nationwide Print Delivery Network” Mistral Small · Direct mail · comparative prompt · first choice
“Postal.io or Lob offer the best balance of features, pricing transparency, and scalability for mid-market B2B companies” Kimi K2 · Direct mail · direct prompt · first choice
“Lob — Best for API-First, Developer-Led Mail ... The category leader for API-first (REST API) programmatic direct mail.” DeepSeek V4 Flash · Direct mail · comparative prompt · first choice
“Best for: Developer-led, programmatic mail at scale ... API-first platform with a nationwide Print Delivery Network” Kimi K2 · Direct mail · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Best Avoid If: You're not technical, need global reach, or budget-sensitive.” Grok 4.20 · Direct mail · negative prompt · hard negative
“Avoid pure mail-only (e.g., Lob, PostGrid) if gifting is key.” Grok 4.20 · Direct mail & gifting · direct prompt · hard negative
“Some users report it's "US-centric" with weak international coverage; direct mail focus means it's not ideal for identity verification.” DeepSeek V4 Flash · Address verification · negative prompt · soft negative
“Avoid Lob if your marketing team doesn't have engineering support, as there is no visual, marketer-friendly builder out of the box.” Gemini 3.5 Flash · Direct mail · paraphrase prompt · soft negative

Named alongside

The products named in the same answers as Lob, over the 294 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Lob was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Sendoso161 of 29426Compare →
PFL61 of 2943Not among the top eight
Smarty51 of 29435Not among the top eight
PostGrid Address Verification36 of 2942Not among the top eight
Loqate31 of 2942Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Lob. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 289 of the 294 answers that named Lob and are not a share of its labels.

Domains cited

guideflow.com178
g2.com140
lob.comYour site135
postalytics.com108
postgrid.com105
worldmetrics.org102
gitnux.org98
thecmo.com98
cience.com68
wifitalents.com63

960 of the 1,095 domain citations in answers naming Lob came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

lob.com ranks 9 on Google for the category's searches. In the answers, Lob takes 8% of first choices and Postalytics takes 44%.
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In search

Google, US estimates
Position for “direct mail automation platform”
–
not in the top ten
Position for “best direct mail automation platform”
9
Searches for its name, Google
27,100 a month (“lob”)
AI search demand for its name, est.
6,319 a month
Organic visits to its site
about 55,936 a month
Searches its site ranks for
2,243 · 154 in the top three
Sites linking to it
3,523
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
29 ads · 28 text, 1 image · 10 shown in the last 30 days

First shown January 2025, as Lob.com, Inc., verified. Ads started 2025-10 to 2026-09: 10 in the year, 19 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
8%
rank 2 of 68 in direct mail
Segment leader
44%
Postalytics
First choices
41 across its categories
Named in
294 answers
Its own site cited
in 289 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on lob.com
1,848
subdomains included
Content
1,354
counted in the table below
Documentation
132
Product · Integration
8 · 11
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog849702026-09-29Direct mail, CRM
Glossary or explainer203122026-09-23Direct mail
Conference or event7112026-09-23Direct mail
Template or tool6142026-09-23
Case study41undated
Report or ebook35undatedDirect mail
Webinar or virtual event30142026-09-23
Podcast or video28undated
Comparison18112026-09-23
News or press18undatedDirect mail
How it is countedHide how it is counted

Every page lob.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Lob

What the judge wrote, as written, with how often. The vendor table decides that these count as Lob; a claim can dispute any of them.
Lob / PrintNode 1

Follow Lob

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Lob is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
Direct mail automation platform with nationwide print delivery network for personalized, compliant direct mail at scale
For
For teams managing complex direct mail at scale
Price stated
Pricing lob.com
Starting price
free lob.com
Free plan or trial
Get started for free lob.com
Certifications
HIPAAGDPRCCPA/CPRAHIPAA-compliant mailing supportHIPAA-compliantCASS Address Verification
Customers named
120waterBranchDocuPostCoverTreePearlyHousecall ProMabelVentureStack
Not stated on the pages read
Integrations, hosting

What Lob's own pages state, read September 28, 2026: lob.com, lob.com/pricing, trust.lob.com, lob.com/product/postal-iq, lob.com/case-studies. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Lob's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Lob, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Lob by email, built from the raw record of the edition. It shows:

  • where Lob is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Lob, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at lob.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.

Badges

Wins only: a badge exists where Lob is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
ShowHide

Lob is among the products AI models recommend first in Print this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.

Wide · 320 × 104 Website, beside other badges
Among AI models' top three in Print, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/marketing/print/"><img src="https://gtm-ai-index.com/badges/2026-10/lob--print-wide.svg" alt="Among AI models' top three in Print, October 2026 Edition, GTM AI Recommendation Index" width="320" height="104"></a>

Copy the code as it is. The link is part of the badge: it points at the Print standing, where the claim can be checked.

Square · 240 × 240 LinkedIn, slides
Among AI models' top three in Print, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/marketing/print/"><img src="https://gtm-ai-index.com/badges/2026-10/lob--print-square.svg" alt="Among AI models' top three in Print, October 2026 Edition, GTM AI Recommendation Index" width="240" height="240"></a>

Copy the code as it is. The link is part of the badge: it points at the Print standing, where the claim can be checked.

Compact · 200 × 56 Email signature, footer
Among AI models' top three in Print, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/marketing/print/"><img src="https://gtm-ai-index.com/badges/2026-10/lob--print-compact.svg" alt="Among AI models' top three in Print, October 2026 Edition, GTM AI Recommendation Index" width="200" height="56"></a>

Copy the code as it is. The link is part of the badge: it points at the Print standing, where the claim can be checked.

Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.