| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Direct mail and gifting platforms | Marketing | 25% | 1 of 90 | 33% | 67 | criticized challenger | |
| Marketing | 6% | 3 of 68 | 28% | 36 | criticized challenger | ▲+3Since September 2026: 4% → 7%, +3 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 4 | 0 | 3 | 8 |
| GPT-5.4 mini | 4 | 1 | 1 | 1 | 7 |
| Gemini 3.5 Flash | 1 | 3 | 1 | 6 | 11 |
| Perplexity Sonar | 1 | 2 | 1 | 1 | 5 |
| Grok 4.20 | 2 | 3 | 0 | 3 | 8 |
| Mistral Small | 2 | 2 | 0 | 2 | 6 |
| DeepSeek V4 Flash | 2 | 4 | 1 | 2 | 9 |
| Llama 4 Maverick | 1 | 1 | 2 | 0 | 4 |
| Qwen 3.7 Flash | 5 | 0 | 1 | 2 | 8 |
| Kimi K2 | 2 | 2 | 1 | 6 | 11 |
| GLM 4.7 FlashX | 2 | 3 | 0 | 0 | 5 |
| MiniMax M2.5 | 2 | 1 | 1 | 2 | 6 |
| GPT-6 Luna | 2 | 3 | 0 | 1 | 6 |
| Muse Glimmer 30B | 1 | 4 | 1 | 3 | 9 |
Verbatim evidence the judge attached to positive labels.
“Sendoso is described as the world's first "sending platform" that helps companies send, track, and manage physical gifts and direct mail at scale” MiniMax M2.5 · Direct mail & gifting · comparative prompt · first choice
“The most comprehensive B2B corporate gifting and direct mail platform, now the category consolidator after acquiring Alyce and Postal.” Mistral Small · Direct mail & gifting · comparative prompt · first choice
“Market leader. 165+ countries, 90+ CRM/martech integrations... Sendoso = enterprise heavyweight with broadest integrations” DeepSeek V4 Flash · Direct mail & gifting · comparative prompt · first choice
“Enterprise B2B gifting and sending programs | Broad mix of gifts, eGifts, swag, direct mail, fulfillment and integrations” GPT-6 Luna · Direct mail & gifting · comparative prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Several AI models recommend avoiding it for direct mail automation due to negative feedback and limitations in scalability and pricing transparency.” Mistral Small · Direct mail · negative prompt · hard negative
“High platform fees: $15K–$100K+ annually before any gift spend ... Locked annual contracts with rising total costs” Kimi K2 · Direct mail & gifting · negative prompt · hard negative
“Sendoso is the biggest platform to avoid unless you have a massive budget and can tolerate poor support.” Kimi K2 · Direct mail · negative prompt · hard negative
“Biggest Red Flag: Non-Refundable Deposits ... Be extremely careful with the contract's prepaid funds clause.” DeepSeek V4 Flash · Direct mail & gifting · negative prompt · hard negative
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 321 of the 323 answers that named Sendoso and are not a share of its labels.
930 of the 1,058 domain citations in answers naming Sendoso came from somebody else's page.
Pages are listed as the models cited them.
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 542 | undated | ABM, Direct mail | ||
| Webinar or virtual event | 264 | undated | ABM | ||
| Report or ebook | 59 | undated | ABM | ||
| Case study | 58 | undated | |||
| Podcast or video | 30 | undated | |||
| Conference or event | 27 | undated | |||
| Comparison | 11 | undated | ABM | ||
| Glossary or explainer | 4 | undated | |||
| News or press | 1 | 0 | 2025-09-03 |
Every page sendoso.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name ABM (34); 1 name its categories the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
What Sendoso's own pages state, read September 28, 2026: sendoso.com, sendoso.com/platform, sendoso.com/partners. A claimed page can correct any of them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Sendoso's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Sendoso, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
A new claim receives the current edition's vendor brief for Sendoso by email, built from the raw record of the edition. It shows:
AI models recommend Sendoso first in Direct mail and gifting platforms this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Sendoso is among the products AI models recommend first in Print this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.