GTM AI Index

Index › Vendors › GetFeedback · September 2026 Edition

1 category · Named, not ranked

GetFeedback

8Judge labels

1First choices

3Negative labels

6 of 12Models named it

1Category

September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.

Standing

5 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. GetFeedback was named 5 times in Feedback, where Google Forms led with 15%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business72 of 85

under the label threshold

Mid-market26 of 104

under the label threshold

Enterprise30 of 77

under the label threshold

In feedback · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named GetFeedback for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Customer feedback and surveys	Customer	2%	26 of 104	40%	5	under 10 labels · led by Google Forms at 15%

Movement

This is the first edition on this tier, so no move can be computed for GetFeedback yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated GetFeedback across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	1	1	2
GPT-5.4 mini	0	1	0	0	1
Gemini 3.5 Flash	0	0	0	0	0
Perplexity Sonar	0	0	0	0	0
Grok 4.1 Fast	0	0	0	0	0
Mistral Small	0	0	0	0	0
DeepSeek V4 Flash	0	0	0	0	0
Llama 4 Maverick	1	0	0	0	1
Qwen 3.7 Flash	0	0	0	0	0
Kimi K2	0	0	0	0	0
GLM 4.7 FlashX	0	0	0	1	1
MiniMax M2.5	0	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct1 labelNone

Paraphrase2 labels1

Comparative2 labelsNone

Budget-constrained0 labelsNone

Scale-constrained0 labelsNone

Negative3 labelsNone

First choiceAlternativeMentionNegative8 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“The best NPS and customer experience survey tools ... include ... GetFeedback.” Llama 4 Maverick · Feedback · paraphrase prompt · first choice

“A more survey-centric enterprise option.” GPT-5.4 mini · Feedback · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“GetFeedback is being wound down ... GetFeedback Direct is being sunset in December 2026” Claude Haiku 4.5 · Feedback · negative prompt · hard negative

“often criticized for limited customization and a "too simple" interface” GLM 4.7 FlashX · Feedback · negative prompt · soft negative

Named alongside

The products named in the same answers as GetFeedback, over the 8 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and GetFeedback was named but was not.

ProductSame answerTook the first choice insteadHead to head

Qualtrics7 of 82Not in the top three

Medallia6 of 81Not in the top three

SurveyMonkey5 of 80Not in the top three

Survicate5 of 80Not in the top three

CustomerGauge3 of 82Not in the top three

Zonka Feedback3 of 81Not in the top three

Alchemer3 of 80Not in the top three

Delighted3 of 80Not in the top three

Typeform3 of 80Not in the top three

AskNicely2 of 80Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named GetFeedback. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 4 of the 8 answers that named GetFeedback and are not a share of its labels.

Domains cited

typeform.com3

guideflow.com2

mopinion.com2

proprofssurvey.com2

surveysensum.com2

zonkafeedback.com2

acronis.com1

arxiv.org1

blocksurvey.io1

blog.buildbetter.ai1

Seventeen of the seventeen domain citations in answers naming GetFeedback came from somebody else's page.

Pages cited

guideflow.com/blog/customer-feedback-tools2

mopinion.com/customer-feedback-tools2

proprofssurvey.com/blog/customer-feedback-tools2

typeform.com/blog/customer-feedback-tools2

zonkafeedback.com/blog/customer-feedback-tools2

acronis.com/en/blog/posts/data-privacy-survey-consumers-worry-about-data-but-dont-do-enoug1

arxiv.org/pdf/2502.116581

blocksurvey.io/guest-posts/privacy-and-data-collection-in-online-surveys1

Pages are listed as the models cited them.

Names read as GetFeedback

What the judge wrote, as written, with how often. The vendor table decides that these count as GetFeedback; a claim can dispute any of them.

GetFeedback (Salesforce) 1SurveyMonkey Enterprise / GetFeedback 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when GetFeedback's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as GetFeedback, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at getfeedback.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.