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GTM AI Index
Index › Products › ChatGPT · October 2026 Edition
OpenAI · 8 categories · Ranked

ChatGPT

63Judge labels
5First choices
28Negative labels
12 / 14Models named it
8Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
7% in AI marketing agents for small business buyers
Rank 5 of 157 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 20% of its 10 labels there were negative.
What the models named instead of ChatGPT →
By buyer segmentRead the same way at every buyer size.
In ai marketing agents · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named ChatGPT for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
AI marketing agentsMarketing4%5 of 15720%10accepted challenger
Competitive intelligence toolsMarketing0%85 of 86100%2under 10 labels · led by Kompyte at 38%
RFP response softwareSales0%80 of 82100%2under 10 labels · led by Loopio at 25%
SEO and content optimization platformsMarketing0%78 of 78100%2under 10 labels · led by Semrush at 21%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Chatbots and conversational AI for supportCustomer0%103 of 114100%1under 10 labels · led by Intercom Fin AI Agent at 41%newNew since September 2026: not ranked then, 0% now.
Conversational marketing platformsMarketing0%79 of 87100%1under 10 labels · led by Tidio at 13%
Market intelligence platformsGTM data and infrastructure0%89 of 1720%1under 10 labels · led by Apollo.io at 17%
Sales coaching and trainingSales0%68 of 1240%1under 10 labels · led by MindTickle at 24%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

This is the first edition on this tier, so no move can be computed for ChatGPT yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated ChatGPT across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.501001
GPT-5.4 mini00000
Gemini 3.5 Flash00426
Perplexity Sonar00011
Grok 4.1 Fast00000
Mistral Small01001
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash10012
Kimi K220013
GLM 4.7 FlashX00022
MiniMax M2.500011
GPT-6 Luna00000
Muse Glimmer 30B00123

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct1 labelNone
Paraphrase4 labels1
Comparative2 labelsNone
Budget-constrained16 labels4
Scale-constrained1 labelNone
Negative39 labels2not counted in share
First choiceAlternativeMentionNegative63 labels in all, every segment counted; 5 of the 7 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“If you can spend $20/month: Go with ChatGPT Plus. It consolidates the tasks of five other tools into one subscription.” Qwen 3.7 Flash · AI marketing agents · budget prompt · first choice
“Start with HubSpot's free CRM + ChatGPT Plus for a solid foundation” Kimi K2 · AI marketing agents · budget prompt · first choice
“Start with general-purpose LLMs (ChatGPT, Claude) for content” Kimi K2 · AI marketing agents · negative prompt · first choice
“ChatGPT's free tier is a great starting point with limited messages... though it does not include AI agent mode” Claude Haiku 4.5 · AI marketing agents · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Italy's data protection authority fined OpenAI €15 million for violating privacy laws ... Prompt injection attacks have been exploited” GLM 4.7 FlashX · Support chatbots · negative prompt · hard negative
“Generic AI Writing Tools (ChatGPT, Claude, Gemini without a library) ... These are not sufficient on their own for RFP responses.” MiniMax M2.5 · RFP response · negative prompt · hard negative
“What to avoid: Using consumer-grade, public AI interfaces for competitive analysis.” Gemini 3.5 Flash · Competitive intel · negative prompt · hard negative
“Excellent for drafting but poor for governed RFP responses” GLM 4.7 FlashX · RFP response · negative prompt · hard negative

Named alongside

The products named in the same answers as ChatGPT, over the 62 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ChatGPT was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Claude28 of 620Not among the top eight
Buffer12 of 620Not among the top eight
Canva12 of 620Not among the top eight
Mailchimp10 of 621Not among the top eight
Gemini9 of 620Not among the top eight
Responsive8 of 622Not among the top eight
Brevo8 of 620Not among the top eight
Loopio7 of 623Not among the top eight
Upland Qvidian7 of 620Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named ChatGPT. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 58 of the 62 answers that named ChatGPT and are not a share of its labels.

Domains cited

g2.com12
linkedin.com9
emarketed.com8
reddit.com8
storyflow.so8
blog.hubspot.com7
forbes.com7
inventive.ai7
responsive.io7
youtube.com7

Eighty of the eighty domain citations in answers naming ChatGPT came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

openai.com is not in Google's top ten for any of the category's searches. In the answers, ChatGPT takes 4% of first choices and HubSpot Breeze takes 24%.
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In search

Google, US estimates
Position for “ai marketing agent”
–
not in the top ten
Position for “best ai marketing agent”
–
not in the top ten
Searches for its name, Google
124,000,000 a month (“chatgpt”)
AI search demand for its name, est.
218,639 a month
Its company's site
openai.com shared with OpenAI's other products; the figures are the site's
Organic visits to its site
about 41,056,966 a month
Searches its site ranks for
279,948 · 23,143 in the top three
Sites linking to it
366,069
Paid Google search
20 searches its ads show for, about 139 clicks and $3,732 a month (estimate)
Ads on GoogleDetailLess
117+ ads · 117 text · 117 shown in the last 30 days

First shown April 2026, as OpenAI OpCo, LLC, verified. Ads started 2025-10 to 2026-09: 117 in the year. 3 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
4%
rank 5 of 157 in AI marketing agents
Segment leader
24%
HubSpot Breeze
First choices
5 across its categories
Named in
62 answers
Its own site cited
in 58 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

Names read as ChatGPT

What the judge wrote, as written, with how often. The vendor table decides that these count as ChatGPT; a claim can dispute any of them.
ChatGPT Plus 4ChatGPT / OpenAI 1ChatGPT Enterprise 1

Follow ChatGPT

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

OpenAI is the company behind ChatGPT.
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On record

Company records

In its own words

Stated by the vendor, not checked
Positioning
A secure workspace with company context and flexible seat types for any budget.
For
businesses and enterprise customers
Price stated
Standard seat: $20/ month; Premium seat: $100/ month; Enterprise: Custom pricing openai.com/business/pricing
Free plan or trial
The free version of ChatGPT is available to everyone. openai.com/business/pricing
Certifications
Soc 2 Type 2 complianceISO 27001, 27017, 27018, and 27701 certifiedISO 27001270172701827701ISO/IEC 27001:2022ISO/IEC 27017:2015
Hosting
USEUUKJPCAKRSGIN
Customers named
Morgan StanleyPwCRobinhoodSquareZendeskAmgenBain & CompanyDatadoghq
Not stated on the pages read
Integrations

What ChatGPT's own pages state, read October 5, 2026: openai.com, openai.com/business/pricing, trust.openai.com, openai.com/solutions, openai.com/business/customer-stories. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ChatGPT's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ChatGPT, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for ChatGPT by email, built from the raw record of the edition. It shows:

  • where ChatGPT is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name ChatGPT, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at openai.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.