Pipedrive vs Freshsales
One of twelve models named Pipedrive first on the direct prompt; zero named Freshsales. Both were named by all twelve models and Pipedrive carries 46 labels and Freshsales 30, so the shares are not directly comparable.
New York City, founded 2010. Named in thirteen categories this edition.
Named in six categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the CRM page.
By framing
PipedriveFirst choices, of twelve modelsFreshsales
Across every category in the September 2026 Edition, Pipedrive and Freshsales were named in the same answer 107 times, of the 302 answers naming Pipedrive and the 137 naming Freshsales. In those answers Freshsales took the first choice six times and Pipedrive fourteen.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | | | ||||
| Gemini 3.5 Flash | | | | | ||
| Perplexity Sonar | | | | |||
| Grok 4.1 Fast | | | | | | |
| Mistral Small | | | | | | |
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | ||
| MiniMax M2.5 | |
Pipedrive Freshsales first choice named as an alternative argued againstblank: not namedEach cell is one answer, Pipedrive on the left and Freshsales on the right.The direct prompt
Pipedrive first, Freshsales an alternative
1 of 12 modelsFreshsales was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
8 of 12 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
3 of 12 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Pipedrive22%#2 of 10Freshsales0%#7 of 10Pipedrive2%#5 of 11Freshsales2%#6 of 11Pipedrive0%#10 of 10Freshsales0%#– of 10What the models said about Pipedrive
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.
“Avoid if you have marketing + sales + customer success teams... Pipedrive (7/100)” MiniMax M2.5 · negative prompt · soft negative
“For most small businesses, simpler tools like Pipedrive, Close.com, or Less Annoying CRM tend to result in higher satisfaction” Qwen 3.7 Flash · negative prompt · first choice
“Most mid-market B2B teams start with HubSpot or Pipedrive for balance of features and speed.” Grok 4.1 Fast · direct prompt · first choice
What the models said about Freshsales
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of five in this category shown.
“14+ Reddit threads about poor support - Tickets going unanswered for weeks” MiniMax M2.5 · negative prompt · hard negative
“Be careful with Freshsales/Freshworks if you need reliable support.” DeepSeek V4 Flash · negative prompt · soft negative
“Others like Insightly, Freshsales: 100+ negatives on workflow/UI” Grok 4.1 Fast · negative prompt · soft negative
“Start with Freshsales if you want the cheapest credible upgrade path with AI and calling built-in.” Kimi K2 · budget prompt · first choice
“Freshsales is another option for mid-market B2B companies wanting industry-specific lead segmentation” Llama 4 Maverick · direct prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.