Zero of twelve models named Userlane first on the direct prompt; zero named Apty. Userlane was named by nine of the twelve models and Apty by eleven and Userlane carries 16 labels and Apty 21, so the shares are not directly comparable.
Named in one category this edition.
Named in one category this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the digital adoption and onboarding page.
Across every category in the September 2026 Edition, Userlane and Apty were named in the same answer thirty times, of the 42 answers naming Userlane and the 68 naming Apty. In those answers Apty took the first choice two times and Userlane one.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | ||||||
| Perplexity Sonar | ||||||
| Grok 4.1 Fast | ||||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | ||||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | ||||||
| MiniMax M2.5 |
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.
“Platforms Requiring Significant Caution ... Userlane ... guides breaking after software updates” Mistral Small · negative prompt · soft negative
“WalkMe, Whatfix, Userlane, and Spekit are quote-only with no published pricing” Kimi K2 · budget prompt · soft negative
“Whatfix, Userlane, or Apty frequently offer the best balance of enterprise-grade capabilities, faster deployment, and more manageable TCO at your scale.” DeepSeek V4 Flash · scale prompt · first choice
“*Top Mid-Market Contenders:* Whatfix, Spekit, Userlane, or Tango” Gemini 3.5 Flash · scale prompt · alternative
“Simpler deployment, good visibility across software portfolio” Kimi K2 · negative prompt · alternative
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“not realistic for limited budgets” DeepSeek V4 Flash · budget prompt · hard negative
“be cautious with these common pain points across enterprise-focused DAPs (e.g., WalkMe, Whatfix, Pendo, Apty)” Grok 4.1 Fast · negative prompt · soft negative
“don't use an enterprise DAP (WalkMe, Whatfix, Apty) for customer onboarding of a modern SaaS product” DeepSeek V4 Flash · negative prompt · soft negative
“Whatfix, Userlane, or Apty frequently offer the best balance” DeepSeek V4 Flash · scale prompt · first choice
“Best For: Organizations where data quality and compliance are the primary issues.” Gemini 3.5 Flash · comparative prompt · alternative
“Apty — Compliance & Process Focus ... Regulated industry, compliance critical” Kimi K2 · comparative prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.