GTM AI Index

Index › Vendors › Zoho · September 2026 Edition

3 categories · Named, not ranked

Zoho

8Judge labels

0First choices

5Negative labels

6 of 12Models named it

3Categories

September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.

Standing

3 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Zoho was named 3 times in CRM data quality and 2 other categories, where Insycle led with 34%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small businessnot named

No model named it for this buyer.

Mid-market101 of 104

under the label threshold

Enterprisenot named

No model named it for this buyer.

In crm data quality · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Zoho for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
CRM data quality and deduplication	Revenue operations	0%	101 of 104	100%	1	under 10 labels · led by Insycle at 34%
Customer data platforms	GTM data and infrastructure	0%	57 of 59	100%	1	under 10 labels · led by Segment at 48%
Meeting scheduling	Sales	0%	69 of 77	100%	1	under 10 labels · led by Calendly at 59%

Movement

This is the first edition on this tier, so no move can be computed for Zoho yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Zoho across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Negative	Labels
Claude Haiku 4.5	0	0
GPT-5.4 mini	0	0
Gemini 3.5 Flash	1	1
Perplexity Sonar	0	0
Grok 4.1 Fast	2	2
Mistral Small	0	0
DeepSeek V4 Flash	0	0
Llama 4 Maverick	0	0
Qwen 3.7 Flash	0	0
Kimi K2	0	0
GLM 4.7 FlashX	0	0
MiniMax M2.5	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase1 labelNone

Comparative0 labelsNone

Budget-constrained2 labelsNone

Scale-constrained1 labelNone

Negative4 labelsNone

First choiceAlternativeMentionNegative8 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“native tools often miss "fuzzy matches"... be cautious of relying on them to keep a large, complex enterprise CRM clean” Gemini 3.5 Flash · CRM data quality · negative prompt · soft negative

“free CRMs like HubSpot or Zoho offer profile unification but lack advanced routing/identity resolution” Grok 4.1 Fast · CDP · budget prompt · soft negative

“Zoho (sync issues) frustrate small users” Grok 4.1 Fast · Scheduling · negative prompt · soft negative

Named alongside

The products named in the same answers as Zoho, over the 8 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Zoho was named but was not.

ProductSame answerTook the first choice insteadHead to head

Fivetran2 of 80Not in the top three

HubSpot2 of 80Not in the top three

Microsoft Power BI2 of 80Not in the top three

Tableau2 of 80Not in the top three

Cal.com1 of 81Not in the top three

ClicData1 of 81Not in the top three

ContractSafe1 of 81Not in the top three

Intercom1 of 81Not in the top three

Segment1 of 81Not in the top three

SocialPilot1 of 81Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

The company

Zoho Office Suite is the company behind Zoho.

Website: zoho.com
Headquarters: India, India
Founded: 1996

From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Zoho's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Zoho, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at zoho.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.