GTM AI Index

Index › Vendors › Yotpo Loyalty · September 2026 Edition

2 categories · Named, not ranked

Yotpo Loyalty

16Judge labels

0First choices

5Negative labels

8 of 12Models named it

2Categories

September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.

Standing

7 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Yotpo Loyalty was named 7 times in Loyalty and 1 other category, where Smile.io led with 24%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business27 of 119

under the label threshold

Mid-market36 of 124

under the label threshold

Enterprise97 of 114

under the label threshold

In loyalty · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Yotpo Loyalty for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Loyalty, advocacy and referrals	Marketing	0%	36 of 124	17%	6	under 10 labels · led by Smile.io at 24%
Referral and partner programs	Partner and channel	0%	96 of 107	100%	1	under 10 labels · led by PartnerStack at 19%

Movement

This is the first edition on this tier, so no move can be computed for Yotpo Loyalty yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Yotpo Loyalty across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	0	0
GPT-5.4 mini	0	1	0	1
Gemini 3.5 Flash	0	0	1	1
Perplexity Sonar	0	0	1	1
Grok 4.1 Fast	0	0	0	0
Mistral Small	0	0	0	0
DeepSeek V4 Flash	1	0	0	1
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	0	0	0
Kimi K2	1	0	0	1
GLM 4.7 FlashX	1	1	0	2
MiniMax M2.5	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct1 labelNone

Paraphrase0 labelsNone

Comparative9 labelsNone

Budget-constrained3 labelsNone

Scale-constrained1 labelNone

Negative2 labelsNone

First choiceAlternativeMentionNegative16 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Part of a unified retention suite (reviews + SMS + subscriptions)” DeepSeek V4 Flash · Loyalty · comparative prompt · alternative

“Unified with reviews, SMS, subscriptions” Kimi K2 · Loyalty · comparative prompt · alternative

“Alternative: Yotpo Loyalty” GLM 4.7 FlashX · Loyalty · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“These platforms are fantastic for loyalty points, VIP tiers, and reviews, but their refer-a-friend features are often basic and rigid.” Gemini 3.5 Flash · Referrals · negative prompt · soft negative

“the evidence here leans more toward ecommerce than pure B2B” Perplexity Sonar · Loyalty · direct prompt · soft negative

Named alongside

The products named in the same answers as Yotpo Loyalty, over the 16 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Yotpo Loyalty was named but was not.

ProductSame answerTook the first choice insteadHead to head

Smile.io13 of 166Not in the top three

LoyaltyLion12 of 160Not in the top three

ReferralCandy10 of 161Not in the top three

Referral Rock8 of 161Not in the top three

Talon.One8 of 160Not in the top three

Open Loyalty7 of 161Not in the top three

Extole7 of 160Not in the top three

Annex Cloud6 of 160Not in the top three

Antavo6 of 160Not in the top three

Friendbuy6 of 160Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Yotpo Loyalty. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 4 of the 16 answers that named Yotpo Loyalty and are not a share of its labels.

Domains cited

netguru.com3

openloyalty.io3

raftlabs.com3

talon.one3

voucherify.io3

whitelabel-loyalty.com3

gartner.com2

neoday.com2

99minds.io1

aboutmartech.com1

Twenty-four of the twenty-four domain citations in answers naming Yotpo Loyalty came from somebody else's page.

Pages cited

netguru.com/blog/best-customer-loyalty-software-platforms3

openloyalty.io/insider/best-loyalty-management-software3

openloyalty.io/insider/best-loyalty-software-comparison-guide3

voucherify.io/blog/best-loyalty-management-software-review3

gartner.com/reviews/market/loyalty-program-vendors2

neoday.com/blog/best-customer-loyalty-platforms-20262

raftlabs.com/blog/top-customer-loyalty-software2

whitelabel-loyalty.com/blog/loyalty/best-loyalty-program-software-providers-ranked-and-rev2

Pages are listed as the models cited them.

The company

Yotpo is the company behind Yotpo Loyalty.

Website: yotpo.com
Headquarters: New York City, Israel
Founded: 2011

From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Yotpo Loyalty's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Yotpo Loyalty, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at yotpo.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.