Every category where a model named Voxjar for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Contact center quality assurance	Customer	0%	21 of 81	0%	6	under 10 labels · led by EvaluAgent at 28%

Movement

This is the first edition on this tier, so no move can be computed for Voxjar yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Voxjar across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	Alternative	Mention	Labels
Claude Haiku 4.5	0	1	1
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	2	0	2
Perplexity Sonar	0	0	0
Grok 4.20	0	0	0
Mistral Small	0	0	0
DeepSeek V4 Flash	0	0	0
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	1	0	1
Kimi K2	1	0	1
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	1	0	1
GPT-6 Luna	0	0	0
Muse Glimmer 30B	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct3 labels1

Paraphrase6 labels5

Comparative5 labels2not counted in share

Budget-constrained8 labels1

Scale-constrained5 labelsNone

Negative2 labels1not counted in share

First choiceAlternativeMentionNegative29 labels in all, every segment counted; 7 of the 10 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“look at alternatives like EvaluAgent, Scorebuddy, or Voxjar” Gemini 3.5 Flash · Contact center QA · scale prompt · alternative

“The Best for Value & Speed: Voxjar ... is a rising contender.” Qwen 3.7 Flash · Contact center QA · paraphrase prompt · alternative

“Voxjar (Best for Teams Wanting Flat-Rate, No-Seat-License QA)” Gemini 3.5 Flash · Contact center QA · budget prompt · alternative

“AI-native platform with self-serve setup” MiniMax M2.5 · Contact center QA · direct prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Voxjar, over the 29 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Voxjar was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Zendesk QA24 of 292Not among the top eight

EvaluAgent21 of 294Not among the top eight

Scorebuddy15 of 291Not among the top eight

CloudTalk11 of 294Not among the top eight

MaestroQA9 of 291Not among the top eight

Observe.AI8 of 291Not among the top eight

NICE CXone Quality Management6 of 290Not among the top eight

Playvox6 of 290Not among the top eight

Dialpad4 of 291Not among the top eight

Playvox QM4 of 290Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Voxjar. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 29 of the 29 answers that named Voxjar and are not a share of its labels.

Domains cited

voxjar.comYour site26

cloudtalk.io21

g2.com19

guideflow.com18

learn.g2.com15

getapp.com12

dialpad.com10

eesel.ai10

getmacha.com9

quo.com8

122 of the 148 domain citations in answers naming Voxjar came from somebody else's page.

Pages cited

voxjar.com/best-call-center-quality-assurance-software-solutions26

cloudtalk.io/blog/best-call-center-quality-assurance-software-based-on-g220

guideflow.com/blog/contact-center-quality-assurance-software18

g2.com/categories/contact-center-quality-assurance17

learn.g2.com/best-contact-center-quality-assurance-software14

getapp.com/all-software/contact-center-quality-assurance10

dialpad.com/blog/contact-center-quality-management-software9

eesel.ai/blog/customer-support-quality-assurance-tools8

Pages are listed as the models cited them.

Search and answers

voxjar.com is not in Google's top ten for any of the category's searches. In the answers, Voxjar takes 0% of first choices and EvaluAgent takes 28%.

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In search

Google, US estimates

Position for “contact center quality assurance tool”

–

not in the top ten

Position for “best contact center quality assurance tool”

–

not in the top ten

Searches for its name, Google: 50 a month (“voxjar”)
AI search demand for its name, est.: 0 a month
Organic visits to its site: about 445 a month
Searches its site ranks for: 267 · 13 in the top three
Sites linking to it: 564
Paid Google search: No ads found in the estimate; that does not mean it runs none

Ads on Google

None found in Google's ad transparency records for the US

In answers

This edition

Share of first choices

rank 21 of 81 in Contact center QA

Segment leader

28%

EvaluAgent

First choices: 7 across its categories
Named in: 29 answers
Its own site cited: in 29 of the answers that named it

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on voxjar.com

231

subdomains included

Content

105

counted in the table below

Documentation

Product · Integration

0 · 24

Kind	Pages	Last 90 days	Latest
Glossary or explainer	47	undated
Blog	24	2	2026-08-09
Comparison	19	2	2026-08-09
Case study	10	undated
Template or tool	5	undated

Most recent

2026-08-09Auto qa vs conversation intelligence vs speech analytics comparison
2026-08-09Why qa sampling fails blog
2026-08-09Auto qa vs conversation intelligence vs speech analytics comparison
2026-08-09Why qa sampling fails blog
2021-06-2710 customer service phone etiquette tips to keep callers happy blog
2021-06-2710 customer service phone etiquette tips to keep callers happy blog

How it is countedHide how it is counted

Every page voxjar.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.

Follow Voxjar

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Voxjar's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Voxjar, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Voxjar by email, built from the raw record of the edition. It shows:

where Voxjar is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Voxjar, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.