Telegram: how AI models rank it, September 2026

GTM AI Index

Index › Vendors › Telegram · September 2026 Edition

2 categories · Named, not ranked

21Judge labels

0First choices

18Negative labels

10 of 12Models named it

2Categories

September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.

Standing

7 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Telegram was named 7 times in In-app messaging and 1 other category, where Intercom led with 20%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business109 of 112

under the label threshold

Mid-market111 of 113

under the label threshold

Enterprise95 of 96

under the label threshold

In in-app messaging · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Telegram for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
In-app messaging and customer communications	Customer	0%	111 of 113	83%	6	under 10 labels · led by Intercom at 20%
Community platforms	Customer	0%	64 of 74	100%	1	under 10 labels · led by Higher Logic Vanilla at 23%

Movement

This is the first edition on this tier, so no move can be computed for Telegram yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Telegram across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Negative	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	1	1
Perplexity Sonar	0	1	1
Grok 4.1 Fast	0	1	1
Mistral Small	0	1	1
DeepSeek V4 Flash	0	0	0
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	0	0	0
Kimi K2	0	1	1
GLM 4.7 FlashX	0	1	1
MiniMax M2.5	1	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase0 labelsNone

Comparative0 labelsNone

Budget-constrained2 labelsNone

Scale-constrained1 labelNone

Negative18 labelsNone

First choiceAlternativeMentionNegative21 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Better privacy alternatives: Telegram (collects least data)” MiniMax M2.5 · In-app messaging · negative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“these platforms do not comply with HIPAA, GDPR, or CCPA, opening your business up to steep legal liabilities” Gemini 3.5 Flash · In-app messaging · negative prompt · hard negative

“Platforms to Avoid ... Telegram ⚠️ High Caution - Messages are not end-to-end encrypted by default” GLM 4.7 FlashX · In-app messaging · negative prompt · hard negative

“Consumer-grade tools (WhatsApp, Telegram) → Compliance and security gaps” Kimi K2 · In-app messaging · scale prompt · hard negative

“No default E2EE (only opt-in "Secret Chats," unavailable for groups)... attracts scams/phishing due to lax moderation” Grok 4.1 Fast · In-app messaging · negative prompt · soft negative

Named alongside

The products named in the same answers as Telegram, over the 21 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Telegram was named but was not.

ProductSame answerTook the first choice insteadHead to head

WhatsApp15 of 210Not in the top three

Signal12 of 213Not in the top three

Discord11 of 211Not in the top three

Facebook Messenger11 of 210Not in the top three

Slack8 of 210Not in the top three

iMessage7 of 210Not in the top three

Braze6 of 210Not in the top three

Intercom6 of 210Not in the top three

Microsoft Teams5 of 211Not in the top three

OneSignal4 of 212Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Telegram. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 2 of the 21 answers that named Telegram and are not a share of its labels.

Domains cited

cxtoday.com2

feverbee.com2

forrester.com2

higherlogic.com2

linodash.com2

standingongiants.com2

toolradar.com2

astretchout.com1

bettermode.com1

bigideasdb.com1

Seventeen of the seventeen domain citations in answers naming Telegram came from somebody else's page.

Pages cited

cxtoday.com/community-social-engagement/customer-community-platforms-20262

feverbee.com/platformcosts2

higherlogic.com/blog/online-community-platform-types2

linodash.com/community-platforms2

standingongiants.com/blog/community-platform-comparison-10-leading-platforms-reviewed-20262

toolradar.com/guides/best-community-platforms2

astretchout.com/small-business-risks-2026.html1

bettermode.com/blog/10-common-mistakes-to-avoid-when-building-online-communities1

Pages are listed as the models cited them.

The company

Q15616276 is the company behind Telegram.

Website: telegram.org
Founded: 2013

From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Telegram's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Telegram, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at telegram.org is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.