GTM AI Index
Index › Vendors › Retention.com · September 2026 Edition
1 category · Ranked

Retention.com

13Judge labels
0First choices
1Negative labels
8 of 12Models named it
1Category
September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.
Best standing
0% in Identity for small business buyers
Rank 73 of 151 in the mid-market standing
0 of 12 models made it the first choice on the direct prompt; 0% of its 2 labels there were negative.
By buyer segmentRead the same way at every buyer size.
Small business24 of 116
0%11 labels
accepted challenger
Mid-market73 of 151
0%2 labels
under the label threshold
Enterprisenot named
0%
No model named it for this buyer.
In identity · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Retention.com for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Identity resolutionGTM data and infrastructure0%73 of 1510%2under 10 labels · led by Hightouch at 15%

Movement

This is the first edition on this tier, so no move can be computed for Retention.com yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Retention.com across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.1 Fast00000
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200101
GLM 4.7 FlashX00101
MiniMax M2.500000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase0 labelsNone
Comparative3 labelsNone
Budget-constrained5 labelsNone
Scale-constrained2 labelsNone
Negative3 labelsNone
First choiceAlternativeMentionNegative13 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Retention.com, over the 13 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Retention.com was named but was not.
ProductSame answerTook the first choice insteadHead to head
FullContact12 of 133Not in the top three
Segment10 of 131Not in the top three
LiveRamp8 of 130Not in the top three
CustomerLabs 1PD Ops7 of 134Not in the top three
Prospeo7 of 131Not in the top three
Amperity7 of 130Not in the top three
Hightouch7 of 130Not in the top three
Leadpipe5 of 131Not in the top three
Salesforce Data Cloud5 of 130Not in the top three
Experian3 of 130Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Retention.com. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 1 of the 13 answers that named Retention.com and are not a share of its labels.

Domains cited

g2.com1
gartner.com1

No domain is on file for Retention.com, so its own site is not marked.

Pages cited

g2.com/categories/identity-resolution/small-business1
gartner.com/reviews/market/customer-data-platforms/vendor/amperity/product/amperity-custom1
gartner.com/reviews/market/revenue-data-solutions/vendor/fullcontact/product/fullcontact1

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Retention.com's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Retention.com, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at the vendor's own domain is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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