Small business▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 23 → 11 of 83
1 category · Named, not rankedRefiner
13Judge labels
1First choices
0Negative labels
7 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
4 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Refiner was named 4 times in Feedback, where CustomerGauge led with 24%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
Small business12 of 85
2%8 labels
under the label threshold
Mid-market28 of 84
0%4 labels
under the label threshold
Enterprise39 of 68
0%1 label
under the label threshold
In feedback · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Refiner for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Customer feedback and surveys | Customer | 0% | 28 of 84 | 0% | 4 | under 10 labels · led by CustomerGauge at 24% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Refiner held within the floor in its one category: no change cleared 11 points.
Best category · Feedback · by segment
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 34 → 26 of 81
EnterprisenewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 37 of 64, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Feedback | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 34 → 28 of 84 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Refiner across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Refiner across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 1 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct5 labelsNone
Paraphrase3 labels1
Comparative5 labelsNone
Budget-constrained0 labelsNone
Scale-constrained0 labelsNone
Negative0 labelsNone
First choiceAlternativeMentionNegative13 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Best for Product-Led Growth (B2B SaaS): Refiner” Gemini 3.5 Flash · Feedback · direct prompt · alternative
“Canny or Refiner (SaaS/B2B product-focused)” Grok 4.20 · Feedback · direct prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
No model argued against it.
Named alongside
The products named in the same answers as Refiner, over the 13 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Refiner was named but was not.ShowHide
Named alongside
The products named in the same answers as Refiner, over the 13 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Refiner was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Refiner. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 13 of the 13 answers that named Refiner and are not a share of its labels.
Domains cited
guideflow.com8
cleverx.com7
customergauge.com7
featureupvote.com7
yellow.ai6
surveysparrow.com5
survicate.com5
chattermill.com4
firstsiteguide.com4
helply.com4
Fifty-seven of the fifty-seven domain citations in answers naming Refiner came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on refiner.io
162
subdomains included
Content
105
counted in the table below
Documentation
0
Product · Integration
23 · 0
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 76 | 0 | 2026-06-01 | ||
| Comparison | 23 | 0 | 2026-01-28 | Product analytics | |
| Case study | 5 | undated | |||
| Glossary or explainer | 1 | 0 | 2021-11-08 |
Most recent
- 2026-06-01Survey software for in app surveys blog
- 2026-01-28Survicate alternatives in app surveys comparison
- 2026-01-19Best in app nps software blog
- 2025-08-25In app survey timing blog
- 2025-08-19In app surveys vs email surveys comparison
- 2025-08-19Improve in app survey response rates blog
How it is countedHide how it is counted
Every page refiner.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.
Follow Refiner
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Refiner.ShowHide
The company
Refiner.
ShowHideOn record
Wikidata- Website
- refiner.io
- Headquarters
- Paris, France
- Founded
- 2019
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata
In its own words
Stated by the vendor, not checked- Positioning
- In-App Survey & Customer Feedback Software
- For
- SaaS and digital product teams
- Price stated
- Unlimited responses, all plans refiner.io
- Starting price
- 0 refiner.io
- Free plan or trial
- No credit card required; free trial is active for 30 days and is capped at 100 survey responses refiner.io
- Integrations claimed
- 10 refiner.io/pricing
- Certifications
- SOC 2 Type IIGDPRCCPAHIPAASOC 2
- Customers named
- QontoRazorpayBPCEShineCopy.aiMoqupsAutoScout24Resident Advisor
- Not stated on the pages read
- Hosting
What Refiner's own pages state, read October 5, 2026: refiner.io, refiner.io/pricing, trust.refiner.io, refiner.io/features/tags, refiner.io/customers. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Refiner's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Refiner, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Refiner by email, built from the raw record of the edition. It shows:
- where Refiner is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Refiner, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.