2 categories · Named, not rankedCallHippo
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Contact center platforms | Customer | 2% | 17 of 86 | 33% | 3 | under 10 labels · led by Five9 at 18% | |
| Call tracking platforms | Marketing | 0% | 53 of 63 | 50% | 4 | under 10 labels · led by CallRail at 43% |
Movement
By model
How each model treated CallHippo across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 1 | 0 | 0 | 0 | 1 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Freshdesk Contact Center free starter or CallHippo $1/mo Basic is the lowest entry point.” Muse Glimmer 30B · Contact center · budget prompt · first choice
“CallHippo may be worth considering, since G2 highlights its competitive pay-per-user pricing for small businesses” Perplexity Sonar · Contact center · budget prompt · alternative
“CallHippo — Most Affordable Entry Point” Kimi K2 · Call tracking · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“The low Trustpilot score combined with the extreme gap between marketing claims and real-world billing behavior makes this a high-risk choice.” DeepSeek V4 Flash · Call tracking · negative prompt · hard negative
“Around 65% of users express concerns about hidden charges and a lack of transparency in pricing” Claude Haiku 4.5 · Contact center · negative prompt · soft negative
“long‑standing unresolved issues with incoming calls and delayed or unhelpful support responses” GLM 4.7 FlashX · Call tracking · negative prompt · soft negative
Named alongside
The products named in the same answers as CallHippo, over the 13 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and CallHippo was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 13 of the 13 answers that named CallHippo and are not a share of its labels.
Domains cited
Fifty of the fifty domain citations in answers naming CallHippo came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 363 | 14 | 2026-09-28 | CRM | |
| Comparison | 40 | 14 | 2026-07-28 | ||
| Glossary or explainer | 28 | 2 | 2026-07-02 | ||
| Case study | 6 | 0 | 2024-11-25 | ||
| Template or tool | 4 | 0 | 2026-06-02 | ||
| Conference or event | 3 | 1 | 2026-07-02 | ||
| Webinar or virtual event | 1 | 1 | 2026-07-23 |
Most recent
- 2026-09-28Telling customers they are talking to ai builds trust blog
- 2026-09-25Saudi arabia virtual phone number blog
- 2026-09-23What to ask about seat pricing before you sign a phone system contract blog
- 2026-09-22Data privacy matters most when selling ai to healthcare education or other sensitive industries blog
- 2026-09-18Us phone number format with country code blog
- 2026-09-17How to understand and control your international calling costs blog
How it is countedHide how it is counted
Every page callhippo.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Follow CallHippo
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when CallHippo's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as CallHippo, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for CallHippo by email, built from the raw record of the edition. It shows:
- where CallHippo is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name CallHippo, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.