1 category · RankedCallTrackingMetrics
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Call tracking platforms | Marketing | 13% | 2 of 63 | 20% | 49 | accepted challenger |
Movement
By model
How each model treated CallTrackingMetrics across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 1 | 0 | 1 | 3 |
| GPT-5.4 mini | 1 | 1 | 1 | 0 | 3 |
| Gemini 3.5 Flash | 0 | 4 | 0 | 2 | 6 |
| Perplexity Sonar | 1 | 0 | 1 | 1 | 3 |
| Grok 4.1 Fast | 0 | 3 | 1 | 1 | 5 |
| Mistral Small | 1 | 1 | 0 | 1 | 3 |
| DeepSeek V4 Flash | 1 | 3 | 0 | 1 | 5 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 3 | 0 | 1 | 4 |
| Kimi K2 | 1 | 2 | 0 | 1 | 4 |
| GLM 4.7 FlashX | 0 | 2 | 0 | 1 | 3 |
| MiniMax M2.5 | 0 | 3 | 1 | 0 | 4 |
| GPT-6 Luna | 1 | 1 | 0 | 0 | 2 |
| Muse Glimmer 30B | 1 | 2 | 0 | 0 | 3 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“CallTrackingMetrics (CTM) is recommended for mid-market to enterprise companies with contact centers, high call volume, or complex routing” Claude Haiku 4.5 · Call tracking · direct prompt · first choice
“best for mid-market agencies and contact centers ... sits between CallRail's SMB focus and Invoca's enterprise depth” Muse Glimmer 30B · Call tracking · direct prompt · first choice
“Platforms like Invoca and CallTrackingMetrics are built specifically for enterprise scale” Kimi K2 · Call tracking · scale prompt · first choice
“My default pick is CallTrackingMetrics (CTM) for a mid-market B2B company” GPT-6 Luna · Call tracking · direct prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“High risk of billing surprises and support frustration... Powerful but risky. Only consider if you have a dedicated project manager and a legal review of their contract.” DeepSeek V4 Flash · Call tracking · negative prompt · hard negative
“you should approach with caution or consider avoiding due to common complaints and limitations” Mistral Small · Call tracking · negative prompt · hard negative
“Platforms like CallTrackingMetrics (CTM) and Invoca are incredibly powerful, but they are built for enterprise call centers... avoid these enterprise-level tools” Gemini 3.5 Flash · Call tracking · negative prompt · soft negative
“a strong platform for more complex call handling, but even vendor guidance frames it as a tradeoff: you get deeper sales-ops controls, but you give up simplicity” Perplexity Sonar · Call tracking · negative prompt · soft negative
Named alongside
The products named in the same answers as CallTrackingMetrics, over the 138 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and CallTrackingMetrics was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 137 of the 138 answers that named CallTrackingMetrics and are not a share of its labels.
Domains cited
593 of the 593 domain citations in answers naming CallTrackingMetrics came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
calltrackingmetrics.com is not in Google's top ten for any of the category's searches. In the answers, CallTrackingMetrics takes 13% of first choices and CallRail takes 43%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 1,900 a month (“calltrackingmetrics”)
- AI search demand for its name, est.
- 22 a month
- Organic visits to its site
- about 2,502 a month
- Searches its site ranks for
- 45 · 18 in the top three
- Sites linking to it
- 2,382
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This edition- First choices
- 16 across its categories
- Named in
- 138 answers
- Its own site cited
- in 137 of the answers that named it
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 150 | 7 | 2026-09-15 | SEO, CRM | |
| News or press | 140 | 6 | 2026-09-23 | CRM | |
| Podcast or video | 64 | 2 | 2026-08-26 | CRM, SEO | |
| Case study | 24 | 0 | 2026-05-20 | ||
| Report or ebook | 8 | 0 | 2026-03-06 | ||
| Webinar or virtual event | 6 | 0 | 2025-11-06 | SEO | |
| Glossary or explainer | 6 | 0 | 2026-06-09 | ||
| Comparison | 1 | 0 | 2024-03-07 |
Most recent
- 2026-09-23What the zero click era reveals about the data you missed repost news or press
- 2026-09-15Call tracking education blog blog
- 2026-09-14Redesigning entry level tech roles to build better judgment repost news or press
- 2026-09-01Rethinking accountability call labeling verification blog
- 2026-08-26Ctm connects marketing attribution with contact center intelligence podcast podcast or video
- 2026-08-26Always on voiceai blog
How it is countedHide how it is counted
Every page calltrackingmetrics.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.
Names read as CallTrackingMetrics
Follow CallTrackingMetrics
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when CallTrackingMetrics's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as CallTrackingMetrics, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for CallTrackingMetrics by email, built from the raw record of the edition. It shows:
- where CallTrackingMetrics is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name CallTrackingMetrics, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.
Badges
Wins only: a badge exists where CallTrackingMetrics is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.ShowHide
Badges
CallTrackingMetrics is among the products AI models recommend first in Call tracking platforms this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.