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GTM AI Index
Index › Products › 3CX · October 2026 Edition
1 category · Named, not ranked

3CX

5Judge labels
0First choices
0Negative labels
5 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
2 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. 3CX was named 2 times in Contact center, where Five9 led with 18%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In contact center · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named 3CX for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Contact center platformsCustomer0%27 of 860%2under 10 labels · led by Five9 at 18%

Movement

This is the first edition on this tier, so no move can be computed for 3CX yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated 3CX across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash01001
Perplexity Sonar00000
Grok 4.1 Fast00000
Mistral Small00101
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase0 labelsNone
Comparative0 labelsNone
Budget-constrained4 labelsNone
Scale-constrained1 labelNone
Negative0 labelsNone
First choiceAlternativeMentionNegative5 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Best for: Highly budget-conscious companies that have standard voice-heavy needs and want to avoid per-seat licensing fees.” Gemini 3.5 Flash · Contact center · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as 3CX, over the 5 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and 3CX was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Genesys Cloud CX3 of 50Not among the top eight
CloudTalk2 of 51Not among the top eight
LiveAgent2 of 51Not among the top eight
Ringover2 of 51Not among the top eight
Amazon Connect2 of 50Not among the top eight
Dialpad Ai Contact Center2 of 50Not among the top eight
JustCall2 of 50Not among the top eight
Nextiva2 of 50Not among the top eight
Talkdesk2 of 50Not among the top eight
Twilio Flex2 of 50Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named 3CX. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 4 of the 5 answers that named 3CX and are not a share of its labels.

Domains cited

3cx.comYour site2
crazyegg.com2
forbes.com2
g2.com2
justcall.io2
outsourceaccelerator.com2
ozonetel.com2
zendesk.com2
zoom.com2
acefone.com1

Seventeen of the nineteen domain citations in answers naming 3CX came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

What it publishes

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Addresses on 3cx.com
83,423
subdomains included
Content
3,981
counted in the table below
Documentation
622
Product · Integration
1 · 61
KindPagesLast 90 days2025-11 to 2026-10LatestCategories named
Blog1,28672026-10-05
Conference or event818undated
News or press756undated
Report or ebook455undated
Comparison29812026-10-02
Case study171undated
Webinar or virtual event99undated
Glossary or explainer96undated
Template or tool2undated

Most recent

How it is countedHide how it is counted

Every page 3cx.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.

Follow 3CX

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

3CX is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
A powerful, all-in-one business phone system and contact center solution crafted for companies with 25+ users.
For
companies with 25+ users
Price stated
3CX is priced per system, per year — you pay for capacity, not per seat. 3cx.com
Starting price
600 3cx.com
Free plan or trial
Try it FREE; Start your free trial; 100% free. No credit card required. 3cx.com
Hosting
AmazonDigital OceanAzureGoogleWindowsLinux
Customers named
NHSPorsche Inter AutoDouglas County School DistrictAscentyLandkreis Rhön-GrabfeldArgus GroupClub MedPhillips
Not stated on the pages read
Integrations, certifications

What 3CX's own pages state, read October 6, 2026: 3cx.com, 3cx.com/ordering/pricing, 3cx.com/pbx/security, 3cx.com/ordering/pricing/features, 3cx.com/company/customers. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when 3CX's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as 3CX, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for 3CX by email, built from the raw record of the edition. It shows:

  • where 3CX is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name 3CX, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at 3cx.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.