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Index › Sales › Conversation intel › Fireflies.ai vs Gong
Conversational intelligence and call recording · October 2026 Edition

Fireflies.ai vs Gong

Zero of fourteen models named Fireflies.ai first on the direct prompt; three named Gong. Both were named by all fourteen models and Fireflies.ai carries 36 labels and Gong 63, so the shares are not directly comparable.

Fireflies.ai

accepted challenger

Named in five categories this edition.

Gong

criticized challenger

By Gong.io, Ramat Gan, Israel, founded 2015. Named in fourteen categories this edition.

First-choice share16%14%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate11%49%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#3A position in a field of 10; printed, not drawn.
Labels3663A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Fireflies.ai reading right to left. Rank and label count are printed, not drawn.Avoma was named alongside these two in twelve of the fourteen direct answers. Avoma vs Fireflies.ai · Avoma vs Gong · Fireflies.ai vs Jiminny

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the conversational intelligence and call recording page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Fireflies.aiFirst choices, of fourteen modelsGong
Direct036 against Gong
Paraphrase021 against Fireflies.ai · 7 against Gong
Comparative013
Budget-constrained806 against Gong
Scale-constrained021 against Fireflies.ai · 1 against Gong
Negative002 against Fireflies.ai · 11 against Gong
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Fireflies.ai and Gong were named in the same answer ninety-four times, of the 119 answers naming Fireflies.ai and the 578 naming Gong. In those answers Gong took the first choice thirteen times and Fireflies.ai twenty-nine.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Fireflies.ai and Gong stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Fireflies.ai Gong first choice named as an alternative argued againstblank: not namedEach cell is one answer, Fireflies.ai on the left and Gong on the right.

The direct prompt

The plain question, one answer per model, grouped by where Fireflies.ai and Gong stood in it.

Gong first, Fireflies.ai not the choice

3 of 14 modelsFireflies.ai was named in the answer but not as the choice, or not at all.
GPT-5.4 miniGong alternatives: Chorus by ZoomInfo, Revenue.io, Salesloft Conversations
MiniMax M2.5Gong alternatives: Chorus by ZoomInfo, HubSpot Sales Hub, Insight7, Salesloft Conversations
GPT-6 LunaGong alternatives: Avoma, Clari Copilot, HubSpot's built-in CI

Neither was the first choice, one was named

5 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Gemini 3.5 FlashJiminny alternatives: Avoma, Chorus by ZoomInfo, Gong, Outreach Kaia, Salesloft Conversations
Mistral SmallAvoma, Insight7 alternatives: Fireflies.ai, Gong, RingEX
Qwen 3.7 FlashAvoma alternatives: Chorus by ZoomInfo, Gong, ZIG, tl;dv
GLM 4.7 FlashXAvoma alternatives: Chorus by ZoomInfo, Gong, Jiminny
Muse Glimmer 30BAvoma alternatives: Cirrus Insight, CloudTalk, Fireflies.ai, Jiminny

Neither was named

6 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Avoma alternatives: Jiminny
Perplexity SonarAvoma alternatives: Fathom, HubSpot Sales Hub, Jiminny, Outreach Kaia
Grok 4.1 FastAvoma alternatives: Chorus by ZoomInfo, Clari Copilot, Jiminny
DeepSeek V4 FlashAvoma alternatives: Jiminny
Llama 4 MaverickAvoma, Grain
Kimi K2Avoma alternatives: Fathom, Jiminny, tl;dv

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Fireflies.ai leads by thirty-two points.
Fireflies.ai32%#1 of 11
Gong0%#11 of 11
The full small business standing →
Mid-marketThe figures above
Fireflies.ai leads by two points.
Fireflies.ai16%#2 of 10
Gong14%#3 of 10
The full mid-market standing →
Enterprise
The order flips: Gong leads at enterprise.
Gong69%#1 of 9
Fireflies.ai0%#9 of 9
The full enterprise standing →

What the models said about Fireflies.ai

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.

“Documented legal risk: Fireflies.ai and automatic voice capture ... alleges biometric privacy violations under the Illinois Biometric Information Privacy Act” Muse Glimmer 30B · negative prompt · hard negative
“Great starter for small teams, but lacks B2B sales depth (e.g., weak on coaching patterns).” Grok 4.1 Fast · paraphrase prompt · soft negative
“Reviewers frequently cite a failure rate where the bot simply does not join the meeting” Qwen 3.7 Flash · negative prompt · soft negative
“Best overall budget choice: Fireflies.ai — it has the lowest paid pricing in the results at $10/user/month annually” Perplexity Sonar · budget prompt · first choice
“Go with Fireflies.ai — it's the cheapest way to get real conversation intelligence with a solid free tier to test.” DeepSeek V4 Flash · budget prompt · first choice
“For most limited-budget companies, Fireflies.ai gives the widest feature set for the lowest published price” Muse Glimmer 30B · budget prompt · first choice

What the models said about Gong

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.

“you should immediately bypass enterprise-level conversation intelligence (CI) giants like Gong and Chorus by ZoomInfo” Gemini 3.5 Flash · budget prompt · hard negative
“Gong.io — The Most Expensive and Complicated Option ... Pricing transparency issues (major red flag)” DeepSeek V4 Flash · negative prompt · hard negative
“Gong is widely considered the market leader in Revenue Intelligence... If you have the budget ($1k-$1.5k/user/month) and want rigorous sales optimization, this is the one.” Qwen 3.7 Flash · paraphrase prompt · first choice
“The market-leading conversation intelligence platform focused on revenue analytics... For large sales teams needing deep revenue intelligence: Gong or Clari Copilot.” GLM 4.7 FlashX · comparative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.