Guru vs Helpjuice
Two of twelve models named Guru first on the direct prompt; one named Helpjuice. Guru was named by twelve of the twelve models and Helpjuice by eight and Guru carries 27 labels and Helpjuice 21, so the shares are not directly comparable.
Named in four categories this edition.
Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the knowledge base and self-service page.
By framing
GuruFirst choices, of twelve modelsHelpjuice
Across every category in the September 2026 Edition, Guru and Helpjuice were named in the same answer thirty-six times, of the 123 answers naming Guru and the 57 naming Helpjuice. In those answers Helpjuice took the first choice six times and Guru one.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | | | ||||
| Perplexity Sonar | | |||||
| Grok 4.1 Fast | | | ||||
| Mistral Small | | | | |||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | |||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | | |||||
| GLM 4.7 FlashX | | |||||
| MiniMax M2.5 | | |
Guru Helpjuice first choice named as an alternative argued againstblank: not namedEach cell is one answer, Guru on the left and Helpjuice on the right.The direct prompt
Guru first, Helpjuice an alternative
2 of 12 modelsHelpjuice was named in the answer but not as the choice, or not at all.Helpjuice first, Guru not the choice
1 of 12 modelsGuru was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
6 of 12 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
3 of 12 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Guru0%#13 of 16Helpjuice0%#16 of 16Guru4%#7 of 16Helpjuice4%#8 of 16What the models said about Guru
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“Guru (Best for Sales, CS, & Revenue Ops Enablement)” Gemini 3.5 Flash · direct prompt · first choice
“start with Guru for internal alignment” Qwen 3.7 Flash · direct prompt · first choice
What the models said about Helpjuice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.
“High-Risk Tools to Avoid ... Helpjuice ... Weak for customer-facing public help centers” Mistral Small · negative prompt · hard negative
“Steep pricing jumps between tiers (e.g., Helpjuice's $2,400/year jump for AI)” DeepSeek V4 Flash · negative prompt · soft negative
“Starting at: $120/month (up to 4 users) ... Cons: Monthly cost adds up” Mistral Small · budget prompt · soft negative
“I'd recommend Helpjuice if you want a dedicated, highly customizable, predictable-cost help center” DeepSeek V4 Flash · paraphrase prompt · first choice
“Helpjuice - Best for mid-market teams that want a fully managed, hand-customized knowledge base” Llama 4 Maverick · direct prompt · first choice
“Favor enterprise-grade like Document360 (audited versioning) or Helpjuice (governed theming)” Grok 4.1 Fast · negative prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.