ChurnZero vs Skalin
Eight of twelve models named ChurnZero first on the direct prompt; zero named Skalin. ChurnZero was named by twelve of the twelve models and Skalin by seven and ChurnZero carries 58 labels and Skalin 14, so the shares are not directly comparable.
Named in three categories this edition.
Skalin
accepted challengerNamed in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the customer success platforms page.
By framing
ChurnZeroFirst choices, of twelve modelsSkalinAcross every category in the September 2026 Edition, ChurnZero and Skalin were named in the same answer twenty-three times, of the 159 answers naming ChurnZero and the 25 naming Skalin. In those answers Skalin took the first choice four times and ChurnZero four.
Every model, every framing
| Model | DirectSK | ParaphraseSK | ComparativeSK | Budget-constrainedSK | Scale-constrainedSK | NegativeSK |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | | | | | ||
| Gemini 3.5 Flash | | | | SK | SK | |
| Perplexity Sonar | | | ||||
| Grok 4.1 Fast | SK | | | | | SK |
| Mistral Small | | | | SK | | |
| DeepSeek V4 Flash | | | | SK | SK | |
| Llama 4 Maverick | | | | | ||
| Qwen 3.7 Flash | SK | | | | | |
| Kimi K2 | | | SK | SK | | SK |
| GLM 4.7 FlashX | | | | | | |
| MiniMax M2.5 | | | |
ChurnZeroSK Skalin first choice named as an alternative argued againstblank: not namedEach cell is one answer, ChurnZero on the left and Skalin on the right.The direct prompt
ChurnZero first, Skalin an alternative
8 of 12 modelsSkalin was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
4 of 12 modelsThe answer put something else first and named one of the two as an alternative.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
ChurnZero39%#1 of 10ChurnZero0%#4 of 7What the models said about ChurnZero
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Platforms to AVOID on a Limited Budget | ChurnZero | Starts at ~$849/month + $5K-25K setup fees” Kimi K2 · budget prompt · hard negative
“Avoid pricier options like ... Vitally/ChurnZero (custom, $1K+/month)” Grok 4.1 Fast · budget prompt · hard negative
“What to Avoid on a Budget ... generally not where you should start” DeepSeek V4 Flash · budget prompt · hard negative
“I'd most often recommend ChurnZero if your main goals are customer health scoring, retention, and renewal-risk management” GPT-5.4 mini · paraphrase prompt · first choice
“I'd recommend ChurnZero as the top choice for a mid-sized B2B company's customer health and retention management needs” GLM 4.7 FlashX · paraphrase prompt · first choice
“ChurnZero offers the best balance of speed-to-value, purpose-built mid-market fit, and scalable health scoring” Qwen 3.7 Flash · paraphrase prompt · first choice
What the models said about Skalin
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Skalin claims #1 on Capterra/G2 (4.92/5), but lower visibility/scale vs. leaders.” Grok 4.1 Fast · direct prompt · soft negative
“Custify and Skalin offer the best balance of dedicated customer success features and affordability” Mistral Small · budget prompt · first choice
“Vitally, ChurnZero, Catalyst, Custify, Skalin | Highly Recommended.” Gemini 3.5 Flash · scale prompt · first choice
“| Skalin | 4.90/5 | Top-rated for 5 years straight |” DeepSeek V4 Flash · negative prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.