GTM AI Index
Index Sales Conversation intel › Fireflies.ai vs Chorus by ZoomInfo
Conversational intelligence and call recording · September 2026 Edition

Fireflies.ai vs Chorus by ZoomInfo

Zero of twelve models named Fireflies.ai first on the direct prompt; zero named Chorus by ZoomInfo. Both were named by all twelve models and Fireflies.ai carries 44 labels and Chorus by ZoomInfo 34, so the shares are not directly comparable.

Fireflies.ai

accepted challenger

Named in four categories this edition.

Chorus by ZoomInfo

accepted challenger

By ZoomInfo, Vancouver, Washington, United States, founded 2000. Named in six categories this edition.

First-choice share9%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate20%24%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#4#6A position in a field of 12; printed, not drawn.
Labels4434A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Fireflies.ai reading right to left. Rank and label count are printed, not drawn.Avoma was named alongside these two in eleven of the twelve direct answers. Avoma vs Fireflies.ai · Avoma vs Chorus by ZoomInfo · Fathom vs Fireflies.ai

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the conversational intelligence and call recording page.

By framing

How many of the twelve models made each the first choice, per way of asking, and how many argued against it.
Fireflies.aiFirst choices, of twelve modelsChorus by ZoomInfo
Direct001 against Fireflies.ai · 1 against Chorus by ZoomInfo
Paraphrase001 against Fireflies.ai
Comparative00
Budget-constrained403 against Chorus by ZoomInfo
Scale-constrained01
Negative007 against Fireflies.ai · 4 against Chorus by ZoomInfo
Bars are first choices, 0 to 12 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to twelve.

Across every category in the September 2026 Edition, Fireflies.ai and Chorus by ZoomInfo were named in the same answer eighty-nine times, of the 153 answers naming Fireflies.ai and the 229 naming Chorus by ZoomInfo. In those answers Chorus by ZoomInfo took the first choice one time and Fireflies.ai fourteen.

Every model, every framing

The seventy-two answers behind the chart above, one cell each: where Fireflies.ai and Chorus by ZoomInfo stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
Fireflies.ai Chorus by ZoomInfo first choice named as an alternative argued againstblank: not namedEach cell is one answer, Fireflies.ai on the left and Chorus by ZoomInfo on the right.

The direct prompt

The plain question, one answer per model, grouped by where Fireflies.ai and Chorus by ZoomInfo stood in it.

Neither was the first choice, one was named

4 of 12 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniGong alternatives: Chorus by ZoomInfo, Salesloft Conversations
Gemini 3.5 FlashAvoma, Jiminny alternatives: Airspeed, Chorus by ZoomInfo, Clari Copilot
Grok 4.1 FastGong alternatives: Avoma, Chorus by ZoomInfo, Clari Copilot, Fathom
DeepSeek V4 FlashAvoma alternatives: Chorus by ZoomInfo, Fireflies.ai, Jiminny

Neither was named

8 of 12 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Avoma alternatives: Airspeed, Clari Copilot, HubSpot's CI
Perplexity SonarAvoma alternatives: Airspeed, Clari Copilot, Gong, Jiminny
Mistral SmallAvoma alternatives: Coffee, Jiminny
Llama 4 MaverickAvoma
Qwen 3.7 FlashAvoma alternatives: Gong, ZIG
Kimi K2Avoma alternatives: Clari Copilot, Fathom, Jiminny
GLM 4.7 FlashXAvoma alternatives: Fathom, Jiminny
MiniMax M2.5Avoma alternatives: Gong

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Fireflies.ai leads by twenty-five points.
Fireflies.ai25%#2 of 11
Chorus by ZoomInfo0%#10 of 11
The full small business standing →
Mid-marketThe figures above
Fireflies.ai leads by seven points.
Fireflies.ai9%#4 of 12
Chorus by ZoomInfo2%#6 of 12
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Fireflies.ai2%#5 of 13
Chorus by ZoomInfo2%#2 of 13
The full enterprise standing →

What the models said about Fireflies.ai

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Class action lawsuit (December 2025): Alleged biometric voiceprint collection without consent under Illinois BIPA... Cornell, Oxford, and Cambridge have blocked Fireflies bots” MiniMax M2.5 · negative prompt · hard negative
“several platforms (including Otter.ai and Fireflies.ai) face lawsuits alleging they harvest, analyze, and store unique mathematical models of participants' voices” Gemini 3.5 Flash · negative prompt · hard negative
“More of a meeting notetaker than true conversation intelligence; limited coaching depth” Kimi K2 · direct prompt · hard negative
“Budget tools like Fireflies start at $10 per user per month, with Avoma being the mid-market value pick and Fireflies the cheapest entry point” Claude Haiku 4.5 · budget prompt · first choice
“1. Fireflies.ai — Best for Tightest Budgets ... Fireflies is the entry point for budget-conscious teams.” Kimi K2 · budget prompt · first choice
“the best conversation intelligence and call recording platforms are Fathom and Fireflies.ai” Qwen 3.7 Flash · budget prompt · first choice

What the models said about Chorus by ZoomInfo

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.

“you should generally steer clear of enterprise conversation intelligence (CI) giants like Gong or Chorus (ZoomInfo)” Gemini 3.5 Flash · budget prompt · hard negative
“Only makes sense if already using ZoomInfo; bundled pricing, not standalone value” Kimi K2 · direct prompt · hard negative
“*Gong.io* and *Chorus.ai (by ZoomInfo)*. Best for: Highly sophisticated sales teams... Consideration: They are the most expensive options on the market” Gemini 3.5 Flash · scale prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.