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Audience and consumer insights platforms · October 2026 Edition

ZoomInfo vs Qualtrics

Five of fourteen models named ZoomInfo first on the direct prompt; zero named Qualtrics. ZoomInfo was named by ten of the fourteen models and Qualtrics by eleven and ZoomInfo carries 15 labels and Qualtrics 13, so the shares are not directly comparable.

ZoomInfo

accepted challenger

Vancouver, Washington, United States, founded 2000. Named in twenty-six categories this edition.

Qualtrics

criticized challenger

Provo, United States, founded 2002. Named in six categories this edition.

First-choice share9%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate20%38%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#6A position in a field of 11; printed, not drawn.
Labels1513A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, ZoomInfo reading right to left. Rank and label count are printed, not drawn.6sense was named alongside these two in nine of the fourteen direct answers. SparkToro vs ZoomInfo · SparkToro vs Qualtrics · GWI vs ZoomInfo

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the audience and consumer insights platforms page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
ZoomInfoFirst choices, of fourteen modelsQualtrics
Direct501 against ZoomInfo
Paraphrase011 against ZoomInfo · 3 against Qualtrics
Comparative00
Budget-constrained00
Scale-constrained00
Negative001 against ZoomInfo · 2 against Qualtrics
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where ZoomInfo and Qualtrics stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
ZoomInfo Qualtrics first choice named as an alternative argued againstblank: not namedEach cell is one answer, ZoomInfo on the left and Qualtrics on the right.

The direct prompt

The plain question, one answer per model, grouped by where ZoomInfo and Qualtrics stood in it.

ZoomInfo first, Qualtrics not the choice

5 of 14 modelsQualtrics was named in the answer but not as the choice, or not at all.
Perplexity SonarZoomInfo alternatives: AdRoll ABM, GWI
Grok 4.1 FastZoomInfo alternatives: 6sense, Demandbase, GWI, HubSpot Breeze Intelligence
Mistral SmallZoomInfo alternatives: Bombora, Demandbase, HubSpot Marketing Hub
Qwen 3.7 FlashZoomInfo alternatives: 6sense, Brandwatch Consumer Intelligence, FactorAI, Meltwater, SparkToro
GLM 4.7 FlashXZoomInfo alternatives: 6sense, Apollo.io, LinkedIn Sales Navigator

Neither was the first choice, one was named

3 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 mini6sense alternatives: DemandScience, ZoomInfo
DeepSeek V4 Flash6sense alternatives: Audiense, Demandbase, GWI, SparkToro, ZoomInfo
MiniMax M2.5Global Web Index alternatives: Demandbase, HubSpot Marketing Hub, Talkwalker, ZoomInfo

Neither was named

6 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5HubSpot Marketing Hub, LinkedIn Analytics alternatives: 6sense, AdRoll ABM, Bombora
Gemini 3.5 FlashGWI Work, SparkToro alternatives: 6sense, Apollo.io, Audiense, Cognism, Koala, Wynter
Llama 4 MaverickGWI alternatives: Adobe Real-Time CDP, HubSpot Marketing Hub, Mediatoolkit, Omna
Kimi K2Apollo.io alternatives: 6sense, HubSpot, HubSpot Breeze Intelligence, LinkedIn Sales Navigator
GPT-6 LunaSparkToro alternatives: 6sense, LinkedIn Sales Navigator
Muse Glimmer 30BHubSpot Marketing Hub alternatives: Bombora, Dealfront, Factors.ai, HubSpot Breeze Intelligence

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Level: the same share of first choices.
ZoomInfo0%#14 of 17
Qualtrics0%#17 of 17
The full small business standing →
Mid-marketThe figures above
ZoomInfo leads by seven points.
ZoomInfo9%#3 of 11
Qualtrics2%#6 of 11
The full mid-market standing →
Enterprise
The order flips: Qualtrics leads at enterprise.
Qualtrics19%#2 of 14
ZoomInfo4%#6 of 14
The full enterprise standing →

What the models said about ZoomInfo

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.

“Avoid platforms that monetize your own data back to you via free tiers that require CRM/email access, or that scan email signatures/inboxes.” Muse Glimmer 30B · negative prompt · hard negative
“Top Pick: ZoomInfo ... Start with ZoomInfo if your focus is sales pipelines and data accuracy—it's the most cited for B2B mid-market.” Grok 4.1 Fast · direct prompt · first choice

What the models said about Qualtrics

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.

“Avoid: Enterprise tools like Qualtrics unless you have dedicated research staff—they're often overkill and overpriced” Kimi K2 · paraphrase prompt · hard negative
“Rather than recommending a single, bloated enterprise platform like Qualtrics (which can easily eat up $50k+ of your budget)” Gemini 3.5 Flash · paraphrase prompt · soft negative
“Move to Qualtrics only if you have the resources to run continuous, statistically rigorous experience research internally.” Muse Glimmer 30B · paraphrase prompt · soft negative
“I'd recommend Qualtrics as the strongest all-around consumer insights and audience research platform.” GPT-5.4 mini · paraphrase prompt · first choice
“Choose Qualtrics if you need structured, enterprise-grade feedback collection and CX management.” DeepSeek V4 Flash · comparative prompt · alternative
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.