Review and reputation management · October 2026 Edition
Birdeye vs Grade.us
Four of fourteen models named Birdeye first on the direct prompt; one named Grade.us. Birdeye was named by fourteen of the fourteen models and Grade.us by eight and Birdeye carries 49 labels and Grade.us 12, so the shares are not directly comparable.
Named in eight categories this edition.
Named in one category this edition.
First-choice share18%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate18%8%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#6A position in a field of 9; printed, not drawn.
Labels4912A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Birdeye reading right to left. Rank and label count are printed, not drawn.Birdeye vs ReviewTrackers · Birdeye vs Podium · Birdeye vs BrightLocal
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the review and reputation management page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
BirdeyeFirst choices, of fourteen modelsGrade.us
Direct411 against Birdeye
Paraphrase501 against Birdeye
Comparative50
Budget-constrained004 against Birdeye · 1 against Grade.us
Scale-constrained10
Negative103 against Birdeye
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Birdeye and Grade.us stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | |||
| Grok 4.1 Fast | | | | | | |
| Mistral Small | | |||||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | |||||
| Qwen 3.7 Flash | | | | | ||
| Kimi K2 | | | | | ||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 | | | | |||
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | |
Birdeye Grade.us first choice named as an alternative argued againstblank: not namedEach cell is one answer, Birdeye on the left and Grade.us on the right.The direct prompt
The plain question, one answer per model, grouped by where Birdeye and Grade.us stood in it.
Birdeye first, Grade.us an alternative
4 of 14 modelsGrade.us was named in the answer but not as the choice, or not at all.Grok 4.1 FastBirdeye alternatives: Podium, ReviewTrackers, Trustpilot, Yotpo
DeepSeek V4 FlashBirdeye alternatives: Grade.us, Reputation, Yext
Qwen 3.7 FlashBirdeye, Pulse alternatives: Reviewflowz, TrustRadius, TrustSpot
MiniMax M2.5Birdeye, Podium alternatives: Capterra, G2 Buyer Intent, Grade.us, Reputation
Grade.us first, Birdeye not the choice
1 of 14 modelsBirdeye was named in the answer but not as the choice, or not at all.Llama 4 MaverickBazaarvoice, Grade.us, ReviewTrackers
Neither was the first choice, one was named
6 of 14 modelsThe answer put something else first and named one of the two as an alternative.GPT-5.4 miniG2 Buyer Intent alternatives: Birdeye, Reputation
Gemini 3.5 FlashReviewflowz alternatives: Birdeye, HiFiveStar, Sprout Social, Trustpilot
Perplexity SonarReputation alternatives: Birdeye, Reviewflowz
Mistral SmallBazaarvoice, ReviewTrackers alternatives: Grade.us, Podium
GPT-6 LunaG2 Buyer Intent alternatives: Birdeye, Reputation
Muse Glimmer 30BReviewTrackers alternatives: Birdeye, G2 Marketing Solutions, Podium, Trustpilot
Neither was named
3 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5G2 Buyer Intent alternatives: Capterra, Clutch, Reviewflowz, TrustRadius
Kimi K2ReviewTrackers alternatives: G2 Marketing Solutions, Reviewflowz
GLM 4.7 FlashXReviewTrackers alternatives: Capterra, G2 Buyer Intent
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Mid-marketThe figures above
Enterprise
Birdeye leads by twenty-four points.
Birdeye26%#1 of 9Grade.us2%#– of 9What the models said about Birdeye
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.
“Platforms to AVOID if You Have a Limited Budget ... Birdeye and Podium” Gemini 3.5 Flash · budget prompt · hard negative
“Stay away from Podium and Birdeye if budget is a concern” DeepSeek V4 Flash · budget prompt · hard negative
“AI-powered "agentic" platform – AI agents execute complex workflows across reviews, listings, messaging, surveys, and competitor analysis at scale” Kimi K2 · comparative prompt · first choice
“Differentiator: Most comprehensive unified CX suite with deep AI automation capabilities; scales from 5 to 500+ locations” DeepSeek V4 Flash · comparative prompt · first choice
“Best for enterprise/multi-location businesses... highest-rated for scale; Birdeye leads with AI agents/workflows” Grok 4.1 Fast · comparative prompt · first choice
What the models said about Grade.us
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“However, pricing has increased recently (now starting at $180/month for Professional plans in some cases)” Kimi K2 · budget prompt · soft negative
“The best online review management platform for a mid-market B2B company is ReviewTrackers, Grade.us, or Bazaarvoice.” Llama 4 Maverick · direct prompt · first choice
“For agencies needing white-label solutions: Grade.us offers strong reporting and branding options” MiniMax M2.5 · comparative prompt · alternative
“A mid-market-focused platform with strong white-label options and agency-friendly workflows.” DeepSeek V4 Flash · direct prompt · alternative
Also compared
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.