BigCommerce vs Shopify
One of twelve models named BigCommerce first on the direct prompt; zero named Shopify. BigCommerce was named by eight of the twelve models and Shopify by eleven and BigCommerce carries 12 labels and Shopify 27, so the shares are not directly comparable.
Named in three categories this edition.
Ottawa, Canada, founded 2006. Named in five categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the ecommerce marketing page.
By framing
BigCommerceFirst choices, of twelve modelsShopify
Across every category in the September 2026 Edition, BigCommerce and Shopify were named in the same answer 199 times, of the 216 answers naming BigCommerce and the 298 naming Shopify. In those answers Shopify took the first choice sixty-five times and BigCommerce twenty-one.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | |||||
| GPT-5.4 mini | | |||||
| Gemini 3.5 Flash | | |||||
| Perplexity Sonar | | |||||
| Grok 4.1 Fast | | | ||||
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | | ||||
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | |||||
| Kimi K2 | | | ||||
| GLM 4.7 FlashX | | | | | ||
| MiniMax M2.5 | | |
BigCommerce Shopify first choice named as an alternative argued againstblank: not namedEach cell is one answer, BigCommerce on the left and Shopify on the right.The direct prompt
BigCommerce first, Shopify an alternative
1 of 12 modelsShopify was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
6 of 12 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
5 of 12 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Shopify12%#5 of 12BigCommerce6%#6 of 12BigCommerce6%#5 of 10Shopify2%#7 of 10BigCommerce9%#3 of 12Shopify7%#4 of 12What the models said about BigCommerce
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“Complaints: Terrible customer service (unresponsive, hard to reach); recent Trustpilot spikes in negativity.” Grok 4.1 Fast · negative prompt · soft negative
“The best ecommerce marketing platform for a company with a limited budget is BigCommerce Standard at $29/month” Llama 4 Maverick · budget prompt · first choice
What the models said about Shopify
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. One of one in this category shown.
“Strong Alternative: Shopify Plus ... Limitations: B2B features less mature (no native RFQ, limited approval workflows)” Kimi K2 · direct prompt · soft negative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.