AI Indexes
GTM AI Index
Index › Revenue operations › CLM › Zoho Contracts vs DocuSign
Contract lifecycle management and e-signature · October 2026 Edition

Zoho Contracts vs DocuSign

Zero of fourteen models named Zoho Contracts first on the direct prompt; zero named DocuSign. Zoho Contracts was named by ten of the fourteen models and DocuSign by eleven and Zoho Contracts carries 12 labels and DocuSign 15, so the shares are not directly comparable.

Zoho Contracts

accepted challenger

Named in one category this edition.

DocuSign

accepted challenger

San Francisco, United States, founded 2003. Named in three categories this edition.

First-choice share8%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate8%7%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#7A position in a field of 15; printed, not drawn.
Labels1215A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Zoho Contracts reading right to left. Rank and label count are printed, not drawn.Ironclad was named alongside these two in eleven of the fourteen direct answers. PandaDoc vs Zoho Contracts · PandaDoc vs DocuSign · Concord vs Zoho Contracts

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the contract lifecycle management and e-signature page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Zoho ContractsFirst choices, of fourteen modelsDocuSign
Direct00
Paraphrase01
Comparative00
Budget-constrained401 against DocuSign
Scale-constrained00
Negative001 against Zoho Contracts
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Zoho Contracts and DocuSign stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Zoho Contracts DocuSign first choice named as an alternative argued againstblank: not namedEach cell is one answer, Zoho Contracts on the left and DocuSign on the right.

The direct prompt

The plain question, one answer per model, grouped by where Zoho Contracts and DocuSign stood in it.

Neither was named

14 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Concord alternatives: Ironclad, LinkSquares
GPT-5.4 miniIronclad alternatives: Conga CLM, DocuSign CLM
Gemini 3.5 FlashIronclad alternatives: Gatekeeper, Juro, LinkSquares
Perplexity SonarJuro alternatives: Ironclad, Oneflow
Grok 4.1 FastIronclad alternatives: Concord, Juro
Mistral SmallConcord alternatives: Conga CLM, Ironclad
DeepSeek V4 FlashJuro alternatives: Concord, DocuSign CLM, LinkSquares, PandaDoc
Llama 4 MaverickJuro alternatives: Conga CLM, Oneflow
Qwen 3.7 FlashJuro alternatives: Ironclad, PandaDoc
Kimi K2DocuSign CLM alternatives: Concord, Ironclad, LinkSquares
GLM 4.7 FlashXJuro alternatives: Concord, PandaDoc
MiniMax M2.5Concord, Ironclad, Juro alternatives: DocuSign CLM, PandaDoc
GPT-6 LunaJuro alternatives: Ironclad, LinkSquares, SpotDraft
Muse Glimmer 30BIronclad alternatives: Agiloft, Concord

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Zoho Contracts leads by four points.
Zoho Contracts7%#3 of 14
DocuSign4%#7 of 14
The full small business standing →
Mid-marketThe figures above
Zoho Contracts leads by six points.
Zoho Contracts8%#5 of 15
DocuSign2%#7 of 15
The full mid-market standing →
Enterprise
The order flips: DocuSign leads at enterprise.
DocuSign7%#5 of 14
Zoho Contracts0%#– of 14
The full enterprise standing →

What the models said about Zoho Contracts

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“Adoption issues — counterparties reportedly prefer negotiating outside the platform” DeepSeek V4 Flash · negative prompt · soft negative
“Zoho Contracts offers the most affordable entry point at $30 per user per month with native e-signatures included” Claude Haiku 4.5 · budget prompt · first choice
“For a genuinely limited budget, I'd start with Zoho Contracts.” GPT-6 Luna · budget prompt · first choice
“Zoho Contracts — Best Overall Budget Option” MiniMax M2.5 · budget prompt · first choice

What the models said about DocuSign

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.

“it tends to be less budget-friendly as you move into more CLM-focused features” GPT-5.4 mini · budget prompt · soft negative
“my default recommendation would be DocuSign” GPT-5.4 mini · paraphrase prompt · first choice
“Choose this if you have a dedicated Legal or Compliance team and require strict governance... Note: This can get significantly more expensive than PandaDoc.” Qwen 3.7 Flash · paraphrase prompt · alternative
“Best for Compliance-Heavy Industries ... Watch out: Can get expensive at mid-market scale” DeepSeek V4 Flash · paraphrase prompt · alternative
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.