Contract lifecycle management and e-signature · October 2026 Edition
Zoho Contracts vs DocuSign CLM
Zero of fourteen models named Zoho Contracts first on the direct prompt; one named DocuSign CLM. Zoho Contracts was named by ten of the fourteen models and DocuSign CLM by fourteen and Zoho Contracts carries 12 labels and DocuSign CLM 38, so the shares are not directly comparable.
Named in one category this edition.
By Docusign, San Francisco, United States, founded 2003. Named in one category this edition.
First-choice share8%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate8%32%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#6A position in a field of 15; printed, not drawn.
Labels1238A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Zoho Contracts reading right to left. Rank and label count are printed, not drawn.Ironclad was named alongside these two in eleven of the fourteen direct answers. PandaDoc vs Zoho Contracts · PandaDoc vs DocuSign CLM · Concord vs Zoho Contracts
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the contract lifecycle management and e-signature page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Zoho ContractsFirst choices, of fourteen modelsDocuSign CLM
Direct011 against DocuSign CLM
Paraphrase012 against DocuSign CLM
Comparative01
Budget-constrained40
Scale-constrained00
Negative001 against Zoho Contracts · 9 against DocuSign CLM
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Zoho Contracts and DocuSign CLM stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | | | ||||
| Gemini 3.5 Flash | | | | |||
| Perplexity Sonar | | | ||||
| Grok 4.1 Fast | | | | |||
| Mistral Small | | | | |||
| DeepSeek V4 Flash | | | | | ||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | | | ||
| Kimi K2 | | | | | ||
| GLM 4.7 FlashX | | |||||
| MiniMax M2.5 | | | | |||
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | |
Zoho Contracts DocuSign CLM first choice named as an alternative argued againstblank: not namedEach cell is one answer, Zoho Contracts on the left and DocuSign CLM on the right.The direct prompt
The plain question, one answer per model, grouped by where Zoho Contracts and DocuSign CLM stood in it.
DocuSign CLM first, Zoho Contracts not the choice
1 of 14 modelsZoho Contracts was named in the answer but not as the choice, or not at all.Kimi K2DocuSign CLM alternatives: Concord, Ironclad, LinkSquares
Neither was the first choice, one was named
3 of 14 modelsThe answer put something else first and named one of the two as an alternative.GPT-5.4 miniIronclad alternatives: Conga CLM, DocuSign CLM
DeepSeek V4 FlashJuro alternatives: Concord, DocuSign CLM, LinkSquares, PandaDoc
MiniMax M2.5Concord, Ironclad, Juro alternatives: DocuSign CLM, PandaDoc
Neither was named
10 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5Concord alternatives: Ironclad, LinkSquares
Gemini 3.5 FlashIronclad alternatives: Gatekeeper, Juro, LinkSquares
Perplexity SonarJuro alternatives: Ironclad, Oneflow
Grok 4.1 FastIronclad alternatives: Concord, Juro
Mistral SmallConcord alternatives: Conga CLM, Ironclad
Llama 4 MaverickJuro alternatives: Conga CLM, Oneflow
Qwen 3.7 FlashJuro alternatives: Ironclad, PandaDoc
GLM 4.7 FlashXJuro alternatives: Concord, PandaDoc
GPT-6 LunaJuro alternatives: Ironclad, LinkSquares, SpotDraft
Muse Glimmer 30BIronclad alternatives: Agiloft, Concord
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Zoho Contracts leads by seven points.
Zoho Contracts7%#3 of 14DocuSign CLM0%#13 of 14Mid-marketThe figures above
Zoho Contracts leads by four points.
Zoho Contracts8%#5 of 15DocuSign CLM4%#6 of 15Enterprise
The order flips: DocuSign CLM leads at enterprise.
DocuSign CLM14%#3 of 14Zoho Contracts0%#– of 14What the models said about Zoho Contracts
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Adoption issues — counterparties reportedly prefer negotiating outside the platform” DeepSeek V4 Flash · negative prompt · soft negative
“Zoho Contracts offers the most affordable entry point at $30 per user per month with native e-signatures included” Claude Haiku 4.5 · budget prompt · first choice
“For a genuinely limited budget, I'd start with Zoho Contracts.” GPT-6 Luna · budget prompt · first choice
“Zoho Contracts — Best Overall Budget Option” MiniMax M2.5 · budget prompt · first choice
What the models said about DocuSign CLM
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“A well-known name, but with notable recurring complaints... The biggest cautions are around Conga CLM and DocuSign CLM” DeepSeek V4 Flash · negative prompt · hard negative
“users on review platforms like G2 frequently complain about a steep learning curve, rigid workflows, and clunky document editing interfaces” Gemini 3.5 Flash · negative prompt · soft negative
“Be cautious if you need quick, low-effort setup. G2 reviewers flag complex configuration, a learning curve, and cost/support concerns.” GPT-6 Luna · negative prompt · soft negative
“Currently the leader in market share. DocuSign evolved from a e-signature tool to a full CLM platform by acquiring SpringCM.” Qwen 3.7 Flash · comparative prompt · first choice
“DocuSign CLM is repeatedly cited as the mid-market leader” Kimi K2 · direct prompt · first choice
“DocuSign CLM (Best Overall for Mid-Market)” MiniMax M2.5 · paraphrase prompt · first choice
Also compared
PandaDoc vs Zoho ContractsPandaDoc vs DocuSign CLMConcord vs Zoho ContractsConcord vs DocuSign CLMJuro vs Zoho ContractsJuro vs DocuSign CLMIronclad vs Zoho ContractsIronclad vs DocuSign CLMZoho Contracts vs DocuSignZoho Contracts vs Conga CLMDocuSign CLM vs DocuSignDocuSign CLM vs Conga CLMAll twenty-eight head-to-head pages and the full CLM standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.