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Index › Revenue operations › CLM › DocuSign vs Conga CLM
Contract lifecycle management and e-signature · October 2026 Edition

DocuSign vs Conga CLM

Zero of fourteen models named DocuSign first on the direct prompt; zero named Conga CLM. DocuSign was named by eleven of the fourteen models and Conga CLM by fourteen and DocuSign carries 15 labels and Conga CLM 33, so the shares are not directly comparable.

DocuSign

accepted challenger

San Francisco, United States, founded 2003. Named in three categories this edition.

Conga CLM

criticized challenger

Named in one category this edition.

First-choice share2%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate7%30%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#7#8A position in a field of 15; printed, not drawn.
Labels1533A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, DocuSign reading right to left. Rank and label count are printed, not drawn.Ironclad was named alongside these two in eleven of the fourteen direct answers. PandaDoc vs DocuSign · PandaDoc vs Conga CLM · Concord vs DocuSign

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the contract lifecycle management and e-signature page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
DocuSignFirst choices, of fourteen modelsConga CLM
Direct001 against Conga CLM
Paraphrase10
Comparative00
Budget-constrained001 against DocuSign
Scale-constrained01
Negative009 against Conga CLM
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where DocuSign and Conga CLM stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
DocuSign Conga CLM first choice named as an alternative argued againstblank: not namedEach cell is one answer, DocuSign on the left and Conga CLM on the right.

The direct prompt

The plain question, one answer per model, grouped by where DocuSign and Conga CLM stood in it.

Neither was the first choice, one was named

3 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniIronclad alternatives: Conga CLM, DocuSign CLM
Mistral SmallConcord alternatives: Conga CLM, Ironclad
Llama 4 MaverickJuro alternatives: Conga CLM, Oneflow

Neither was named

11 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Concord alternatives: Ironclad, LinkSquares
Gemini 3.5 FlashIronclad alternatives: Gatekeeper, Juro, LinkSquares
Perplexity SonarJuro alternatives: Ironclad, Oneflow
Grok 4.1 FastIronclad alternatives: Concord, Juro
DeepSeek V4 FlashJuro alternatives: Concord, DocuSign CLM, LinkSquares, PandaDoc
Qwen 3.7 FlashJuro alternatives: Ironclad, PandaDoc
Kimi K2DocuSign CLM alternatives: Concord, Ironclad, LinkSquares
GLM 4.7 FlashXJuro alternatives: Concord, PandaDoc
MiniMax M2.5Concord, Ironclad, Juro alternatives: DocuSign CLM, PandaDoc
GPT-6 LunaJuro alternatives: Ironclad, LinkSquares, SpotDraft
Muse Glimmer 30BIronclad alternatives: Agiloft, Concord

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
DocuSign leads by four points.
DocuSign4%#7 of 14
Conga CLM0%#– of 14
The full small business standing →
Mid-marketThe figures above
Level: the same share of first choices.
DocuSign2%#7 of 15
Conga CLM2%#8 of 15
The full mid-market standing →
Enterprise
DocuSign leads by five points.
DocuSign7%#5 of 14
Conga CLM2%#9 of 14
The full enterprise standing →

What the models said about DocuSign

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.

“it tends to be less budget-friendly as you move into more CLM-focused features” GPT-5.4 mini · budget prompt · soft negative
“my default recommendation would be DocuSign” GPT-5.4 mini · paraphrase prompt · first choice
“Choose this if you have a dedicated Legal or Compliance team and require strict governance... Note: This can get significantly more expensive than PandaDoc.” Qwen 3.7 Flash · paraphrase prompt · alternative
“Best for Compliance-Heavy Industries ... Watch out: Can get expensive at mid-market scale” DeepSeek V4 Flash · paraphrase prompt · alternative

What the models said about Conga CLM

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Customer reviews show high levels of dissatisfaction with feature usability, interface design and overall scalability” Claude Haiku 4.5 · negative prompt · hard negative
“Conga is among the most frequently criticized major CLM platforms... The biggest cautions are around Conga CLM” DeepSeek V4 Flash · negative prompt · hard negative
“generally avoid buying "Heavy Enterprise" platforms like Icertis or Conga” Qwen 3.7 Flash · negative prompt · hard negative
“Ironclad/Conga: Workflow-first, Salesforce-heavy, great for sales/legal speed.” Grok 4.1 Fast · scale prompt · first choice
“For teams already in the Salesforce ecosystem or requiring enterprise-grade features, Conga CLM is a strong contender.” Mistral Small · direct prompt · alternative
“a comprehensive CLM solution that helps design and streamline the entire contract lifecycle management process” Llama 4 Maverick · direct prompt · alternative
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.