Six of twelve models named Higher Logic Vanilla first on the direct prompt; zero named Discourse. Both were named by all twelve models and Higher Logic Vanilla carries 45 labels and Discourse 37, so the shares are not directly comparable.
Named in one category this edition.
founded 2013. Named in one category this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the community platforms page.
Across every category in the September 2026 Edition, Higher Logic Vanilla and Discourse were named in the same answer fifty-five times, of the 116 answers naming Higher Logic Vanilla and the 104 naming Discourse. In those answers Discourse took the first choice eight times and Higher Logic Vanilla nine.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | ||||||
| Perplexity Sonar | ||||||
| Grok 4.1 Fast | ||||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | ||||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | ||||||
| MiniMax M2.5 |
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“The open-source Vanilla Forums is effectively abandoned, so avoid that specific variant.” DeepSeek V4 Flash · negative prompt · hard negative
“Avoid entirely: Higher Logic Vanilla, Bettermode, Discord for business communities” Mistral Small · negative prompt · hard negative
“Handle with Care (Despite Some Strengths) ... Use only if you have dedicated developer resources and an enterprise IT team” Qwen 3.7 Flash · negative prompt · soft negative
“1. Higher Logic Vanilla ... designed to meet the needs of B2B companies looking to build online customer communities” Claude Haiku 4.5 · paraphrase prompt · first choice
“Higher Logic Vanilla or Gainsight Customer Communities if you need deep enterprise features and CS alignment” Kimi K2 · scale prompt · first choice
“Higher Logic Vanilla: Considered the #1 Best Customer Community Platform.” Llama 4 Maverick · paraphrase prompt · first choice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“avoid free/open-source (e.g., Discourse) for compliance/security” Grok 4.1 Fast · direct prompt · hard negative
“Forum-first platforms (Discourse, NodeBB, Flarum, etc.) ... Why be cautious: Complex permission and moderation setups” GLM 4.7 FlashX · negative prompt · soft negative
“requires technical resources to run and integrate... If not, avoid self-hosted Discourse” DeepSeek V4 Flash · paraphrase prompt · soft negative
“Choose Discourse if you want the absolute best customer support hub where community answers help deflect support tickets via Google Search” Gemini 3.5 Flash · budget prompt · first choice
“Choose Discourse if your product is technical and complex, requiring a robust database of past solutions.” Qwen 3.7 Flash · paraphrase prompt · first choice
“the best customer community platform is Discourse (self-hosted open-source version)” Grok 4.1 Fast · budget prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.