1 category · Named, not rankedOpenAI
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| AI voice agents | Customer | 0% | 31 of 103 | 0% | 2 | under 10 labels · led by Retell AI at 27% |
Movement
By model
How each model treated OpenAI across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 1 | 0 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Choose OpenAI if you want the agent brain + realtime conversational experience and are comfortable building the rest.” GPT-5.4 mini · AI voice agents · comparative prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
Named alongside
The products named in the same answers as OpenAI, over the 6 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and OpenAI was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 6 of the 6 answers that named OpenAI and are not a share of its labels.
Domains cited
Twelve of the sixteen domain citations in answers naming OpenAI came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
openai.com is not in Google's top ten for any of the category's searches. In the answers, OpenAI takes 0% of first choices and Retell AI takes 27%.ShowHide
Search and answers
In search
Google, US estimates- Organic visits to its site
- about 41,056,966 a month
- Searches its site ranks for
- 279,948 · 23,143 in the top three
- Sites linking to it
- 366,069
- Paid Google search
- 20 searches its ads show for, about 139 clicks and $3,732 a month (estimate)
In answers
This edition- First choices
- 0 across its categories
- Named in
- 6 answers
- Its own site cited
- in 6 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Comparison | 125 | 0 | 2022-08-01 | ||
| Glossary or explainer | 119 | 0 | 2021-06-10 | ||
| Report or ebook | 26 | 0 | 2023-01-12 | ||
| Podcast or video | 11 | 0 | 2023-06-01 | ||
| Case study | 7 | 0 | 2023-05-21 | ||
| Conference or event | 7 | 0 | 2023-04-27 | ||
| Blog | 6 | undated | |||
| News or press | 5 | 0 | 2023-02-24 | ||
| Template or tool | 4 | 0 | 2023-03-10 | ||
| Webinar or virtual event | 1 | undated |
Most recent
Events in person
- December 1, 2026Build and Operate Production Agents with OpenAI and Amazon BedrockMGM · speaks
As the event pages on openai.com state them, read September 28, 2026.
How it is countedHide how it is counted
Every page openai.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Follow OpenAI
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
OpenAI is its own company.ShowHide
The company
In its own words
Stated by the vendor, not checked- Positioning
- Research & Deployment
- For
- businesses and enterprise plans
- Price stated
- $20/month if billed annually. $25/month if billed monthly. $100/month if billed annually. $125/month if billed monthly. Custom pricing openai.com/business/pricing
- Starting price
- 20 openai.com/business/pricing
- Free plan or trial
- The free version of ChatGPT is available to everyone. openai.com/business/pricing
- Certifications
- Soc 2 Type 2 complianceISO 27001, 27017, 27018, and 27701 certifiedSOC 2 Type 2ISO 27001ISO 27017ISO 27018ISO 27701PCI DSS v4.0.1
- Hosting
- USEUUKJPCAKRSGIN
- Customers named
- Morgan StanleyPwCRobinhoodSquareZendeskAmgenBain & CompanyDatadog
- Not stated on the pages read
- Integrations
What OpenAI's own pages state, read October 5, 2026: openai.com, openai.com/business/pricing, trust.openai.com, openai.com/solutions, openai.com/business/customer-stories. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when OpenAI's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as OpenAI, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for OpenAI by email, built from the raw record of the edition. It shows:
- where OpenAI is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name OpenAI, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.