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Session replay and heatmaps · October 2026 Edition

Hotjar vs LogRocket

Five of fourteen models named Hotjar first on the direct prompt; zero named LogRocket. Both were named by all fourteen models and Hotjar carries 62 labels and LogRocket 42, so the shares are not directly comparable.

Hotjar

accepted challenger

By Contentsquare, Paris, France, founded 2008. Named in nine categories this edition.

LogRocket

criticized challenger

Named in two categories this edition.

First-choice share16%3%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate23%26%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#6A position in a field of 10; printed, not drawn.
Labels6242A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Hotjar reading right to left. Rank and label count are printed, not drawn.Microsoft Clarity vs Hotjar · Microsoft Clarity vs LogRocket · Hotjar vs Fullstory

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the session replay and heatmaps page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
HotjarFirst choices, of fourteen modelsLogRocket
Direct501 against Hotjar
Paraphrase30
Comparative40
Budget-constrained002 against Hotjar · 1 against LogRocket
Scale-constrained12
Negative0011 against Hotjar · 10 against LogRocket
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Hotjar and LogRocket were named in the same answer ninety-five times, of the 337 answers naming Hotjar and the 120 naming LogRocket. In those answers LogRocket took the first choice four times and Hotjar eleven.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Hotjar and LogRocket stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Hotjar LogRocket first choice named as an alternative argued againstblank: not namedEach cell is one answer, Hotjar on the left and LogRocket on the right.

The direct prompt

The plain question, one answer per model, grouped by where Hotjar and LogRocket stood in it.

Hotjar first, LogRocket an alternative

5 of 14 modelsLogRocket was named in the answer but not as the choice, or not at all.
Grok 4.1 FastHotjar alternatives: LogRocket, Microsoft Clarity, Mouseflow
Mistral SmallHotjar, Lucky Orange alternatives: Fullstory, PostHog, UXCam
Qwen 3.7 FlashHotjar alternatives: LogRocket, Matomo
Kimi K2Hotjar alternatives: LogRocket, Mouseflow, Smartlook
GLM 4.7 FlashXHotjar alternatives: Crazy Egg, Fullstory, Microsoft Clarity, Mouseflow

Neither was the first choice, one was named

7 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Mouseflow alternatives: Hotjar
GPT-5.4 miniContentsquare, Mouseflow alternatives: LogRocket
Gemini 3.5 FlashPendo alternatives: LogRocket, Mouseflow, PostHog
Perplexity SonarFullstory alternatives: Hotjar, LogRocket
DeepSeek V4 FlashPostHog alternatives: Hotjar, LogRocket, Microsoft Clarity, Mouseflow
GPT-6 LunaPostHog alternatives: Fullstory, Hotjar
Muse Glimmer 30BFullstory alternatives: Contentsquare, Heap, Hotjar, Microsoft Clarity, PostHog, VWO

Neither was named

2 of 14 modelsThe answer made no first choice from these two in this category.
Llama 4 MaverickSmartlook alternatives: Adobe Analytics, Fullstory
MiniMax M2.5Mixpanel alternatives: Fullstory, PostHog, UXCam

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Hotjar leads by six points.
Hotjar6%#2 of 10
LogRocket0%#8 of 10
The full small business standing →
Mid-marketThe figures above
Hotjar leads by twelve points.
Hotjar16%#2 of 10
LogRocket3%#6 of 10
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Hotjar2%#9 of 12
LogRocket2%#6 of 12
The full enterprise standing →

What the models said about Hotjar

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.

“Hotjar was merged into Contentsquare on 1 July 2025; ... By default Hotjar starts session recording as soon as the script loads, which means it can capture visitor activity before consent is given.” Muse Glimmer 30B · negative prompt · hard negative
“Tools to Avoid or Use with Extreme Caution... Hotjar: Most popular heatmap tool, but criticized for capturing more PII than expected” Grok 4.1 Fast · negative prompt · hard negative
“Collects more personal data than most teams realize; has faced significant legal challenges; default settings may not adequately mask PII” Kimi K2 · negative prompt · hard negative
“Pick heatmap-first tools like Hotjar or Clarity if you mainly want quick UX insights and broad behavior patterns.” Perplexity Sonar · comparative prompt · first choice
“Best for: Beginners and small-to-mid-sized teams doing user experience research ... Strength: Fastest setup, easiest to use” DeepSeek V4 Flash · comparative prompt · first choice
“Very popular for UX research and product teams... Strong on heatmaps, recordings/session replay, surveys, and feedback” GPT-5.4 mini · comparative prompt · first choice

What the models said about LogRocket

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“avoid or exercise extreme caution with Hotjar, FullStory, Mouseflow, LogRocket, and Smartlook” Mistral Small · negative prompt · hard negative
“early versions had PII exposure risks... litigation history warrants review” Grok 4.1 Fast · negative prompt · hard negative
“reviews highlight that it only guarantees that passwords are never recorded. It does not automatically mask other sensitive information” GLM 4.7 FlashX · negative prompt · soft negative
“The sweet spot is usually FullStory, Contentsquare, or LogRocket” DeepSeek V4 Flash · scale prompt · first choice
“LogRocket — If engineering debugging is priority #1” Kimi K2 · scale prompt · first choice
“FullStory / LogRocket: Industry standard for engineers/devs, deeper technical logging (network/XHR), slightly steeper learning curve.” Qwen 3.7 Flash · scale prompt · alternative
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.