Zero of fourteen models named Tidio first on the direct prompt; zero named Ada. Tidio was named by fourteen of the fourteen models and Ada by twelve and Tidio carries 37 labels and Ada 28, so the shares are not directly comparable.
founded 2013. Named in seven categories this edition.
Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the Chatbots and conversational AI for support page.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | ||||||
| Perplexity Sonar | ||||||
| Grok 4.1 Fast | ||||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | ||||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | ||||||
| MiniMax M2.5 | ||||||
| GPT-6 Luna | ||||||
| Muse Glimmer 30B |
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“Users frequently cite "billing issues," lack of responsive support, and feelings that they were "misled" during the sales process.” Qwen 3.7 Flash · negative prompt · hard negative
“Tidio - Offers a free tier with basic chatbot functionality, live chat, and automation. It's user-friendly and doesn't require coding skills.” Claude Haiku 4.5 · budget prompt · first choice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“it may require hands-on tuning and works best when your knowledge lives in structured help-center content” Perplexity Sonar · negative prompt · soft negative
“The gold standard for "pure" AI support bots. Expensive, but very powerful for higher volumes.” Qwen 3.7 Flash · scale prompt · soft negative
“Sierra and Ada are pricing-prohibitive and feature-heavy for mid-market” Muse Glimmer 30B · direct prompt · soft negative
“Ada: Excellent for mid-market to enterprise companies. Highly advanced in taking actual business "actions"” Gemini 3.5 Flash · scale prompt · first choice
“Enterprise-level performance with no-code authoring and automation-first design.” Muse Glimmer 30B · comparative prompt · first choice
“If you need high-volume, enterprise-scale automation with professional services, Ada is the next step up” Muse Glimmer 30B · paraphrase prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.