| Category | Small business | Mid-market | Enterprise |
|---|---|---|---|
| Knowledge base and self-service | not named | not named | 2% · 18 of 85 1 label |
| Category | Function | Named in | Named instead, first-choice share |
|---|---|---|---|
| Knowledge base and self-service | Customer | 0 of 84 | Notion 21% · Document360 17% · Freshdesk 14% |
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when SharePoint Online's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as SharePoint Online, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
A new claim receives the current edition's vendor brief for SharePoint Online by email, built from the raw record of the edition. It shows: